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AestheticsPro Logo

Simplify and grow your medspa with all-in-one cloud software

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AestheticsPro - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: May 2026

AestheticsPro overview

Based on 637 verified user reviews

What is AestheticsPro?

AestheticsPro is a medical spa solution offering key features such as charting, appointment management, HIPAA compliance, calendar management, and client management, among others.

Who uses AestheticsPro?

By industry, AestheticsPro reviewers are most commonly professionals in medical practice (48%). The most frequent use case for AestheticsPro cited by reviewers is medical spa (80% of reviewers).

What do users say about AestheticsPro pricing?

Reviewers appreciate AestheticsPro’s affordable pricing, transparent fees, and inclusive features, which they find cost-effective for small practices. However, some users report frustration with extra costs, price increases, and higher-priced plans for unique features.

What are the most popular integrations for AestheticsPro?

The AestheticsPro integration most frequently cited by reviewers is Clover, a payment processing product rated 5.0 out of 5 for its integration with AestheticsPro.

Starting price

160flat rate /
per month
view pricing plans
try for free

Pros & Cons

Aesthetic Practice

Scheduling

Records and Photos

Payment and Invoicing

Appointment Scheduling

Inconsistent messaging and marketing

AestheticsPro’s user interface

Ease of use rating:

AestheticsPro review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(38)
3-4(174)
5(425)

What do users say about AestheticsPro?

Users say AestheticsPro is easy to use and helps streamline scheduling, client management, and patient records in one platform. They appreciate its robust training resources, comprehensive onboarding, and helpful support staff, though some report inconsistent customer service and delays in resolving issues. They find the software intuitive for daily tasks and value its integration of invoicing, payment processing, and photo management features.

Some report challenges with appointment scheduling, limited customization, and occasional software outages. They mention difficulties with payment integrations, bulk uploads, and rewards tracking, and note that certain features require manual workarounds. They feel ongoing improvements are needed for smoother operations.

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Who uses AestheticsPro?

Based on 637 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Health, Wellness and Fitness
Cosmetics
Alternative Medicine
Others

Use cases

Medical Spa
Electronic Medical Records
Retail POS System
Medical Scheduling
Spa

AestheticsPro's key features

GetApp's analysis of 61 verified user reviews collected between July 2021 and September 2024 identifies AestheticsPro's most critical features and summarizes user sentiment about those features.

Appointment management

Reviewers appreciate AestheticsPro's appointment management capabilities. They find it user-friendly and reliable, with capabilities like block scheduling and online patient self-booking. Users report challenges with automation and equipment booking, which can lead to double bookings. They indicate difficulties with mobile access and calendar integration. They also mention the need for more options in sending appointment reminders and the inability to click and drag appointments to other dates. Overall, they find it helpful for managing multiple providers, rooms, and equipment. Of the 26 AestheticsPro users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.


HIPAA compliant

Reviewers highlight the importance of AestheticsPro's HIPAA compliance. They find it essential for handling medical records and ensuring data security. Users report that AestheticsPro meets their expectations for protecting patient information and maintaining legal and privacy standards. They appreciate the off-site data storage and user group privileges, which provide peace of mind. They say HIPAA compliance is important for their business operations, particularly in the MedSpa industry, and they value the software's ability to simplify this aspect. Of the 14 AestheticsPro users who gave detailed accounts of their use of HIPAA Compliant, 93% rated this feature as important or highly important.


All AestheticsPro features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Alerts/Notifications
API
Appointment scheduling
Automated scheduling
Barcode recognition
Barcode/Ticket scanning
Before & after pictures
Billing & invoicing
Calendar management
Calendar sync
Cancellation tracking
Charting
Chat/Messaging
Client management
Client portal
Clinical notes
Commission management
Communication management
Comparison view
Compliance management
Confirmations/Reminders
Credit card processing
Customer database
Customer history
Customer surveys
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Discount management
Documentation management
Document management
Document storage
Drag & drop
Drug reference database
Electronic payments
Electronic signature
Email marketing
Email reminders
Employee management
E-Prescribing
Event scheduling
Faculty/Staff management
File sharing
For medical purposes
For medical spas
Forms management
For retail
For salons and spas
Gift card management
Inventory management
Inventory replenishment
Inventory tracking
Invoice management
Live chat
Loyalty program
Marketing automation
Medical history records
Mobile access
Mobile alerts
Multi-Location
Multi-Provider practice
No-Show tracking
On call scheduling
One-to-One messaging
Online booking
Online forms
Patient portal
Patient records management
Patient scheduling
Payment processing
Payroll & commissions
Performance metrics
Physician management
Point of sale (pos)
Practice management
Price/Margin management
Pricing management
Promotions management
Real-Time data
Real-Time reporting
Real-Time updates
Receipt management
Records management
Recurring appointments
Reminders
Remote treatment planning
Reporting & statistics
Retail inventory management
Retail management
Returns management
Revenue management
Sales reports
Sales tax management
Sales trend analysis
Scheduled/Automated reports
Scheduling
Secure data storage
Self check-in/check-out
Self service portal
SMS marketing
SMS messaging
Stock management
Surveys & feedback
Telemedicine integration
Template management
Third-Party integrations
Touch screen
Transaction history
Treatment packages
Two-Way audio & video
Video conferencing
Virtual waiting room
Wait list management
Website integration
Workflow management

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AestheticsPro pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro-Plus

160

Per month

Features included:

  • EMR With E-Record Creator
  • Client Portal
  • Photo & Document Uploads
  • AP Focus - Advanced Medical Photo Solution
  • Telemedicine
  • Client Management
  • Online Scheduling
  • 2-way Appointment Confirmation
  • Calendar & Resource Management
  • Staff Management
  • Point of Sale
  • Gift Card Management
  • Subscriptions/Memberships/ Client Bank
  • Loyalty & Rewards Program
  • Reporting & Analytics
  • Inventory Management
  • Book Now - Online Booking
  • Live Support
  • Training Library

Executive

285

Per month

Features included:

  • EMR with Form Library
  • Mobile App
  • AP Focus - Advanced Medical Photo Solutions
  • Client Portal with Online Booking
  • Telemedicine
  • Live Support
  • Comprehensive Training Library
  • Subscriptions/Memberships/ Client Bank
  • Product Inventory
  • Rewards & Referrals
  • Point of Sale
  • E-Prescribe
  • Unlimited Users and Roles
  • Additional Locations
  • Advanced Reporting
  • Dedicated Webinars and Resources
  • Dedicated Client Success Team
  • Access to Priority Support (With Premier Program)

Enterprise

350

Per month

Features included:

  • EMR with Form Library
  • Mobile App
  • AP Focus - Advanced Medical Photo Solutions
  • Client Portal with Online Booking
  • Telemedicine
  • Live Support
  • Comprehensive Training Library
  • Subscriptions/Memberships/ Client Bank
  • Product Inventory
  • Rewards & Referrals
  • Point of Sale
  • E-Prescribe
  • Unlimited Users and Roles
  • Additional Locations
  • Advanced Reporting
  • Designated Client Success Manager
  • Dedicated Webinars and Resources
  • Open API Solutions
  • Custom Branding
  • Dedicated Live Support
  • Custom Reporting
  • Advanced Client Success Manager

User opinions about AestheticsPro price and value

Value for money rating:

To see what individual users think of AestheticsPro's price and value, check out the review snippets below.

“Such as when creating ne services , there should be a step by step to ensure everything is "turned on " like staff member to complete the service , are there forms to go along with this service , commission paid , will this service be available for online boking , etc .”
CM

Caroline M.

Chief Marketing Office

“What I liked least is the structure of the online booking system. When a campaign includes a service that requires a deposit, it prompts all patients to enter their card information even if they are not selecting that particular service with the deposit requirement.”
JR

Jessy R.

Patient Care Coordinator

AestheticsPro integrations (7)

Integrations rated by users

We looked at 637 user reviews to identify which products are mentioned as AestheticsPro integrations and how users feel about them.

Integration rating: 5.0 (11)

To see my inventory and add discounts and promotions

RL

Robyn L.

Manager

Integration rating: 4.1 (9)

Cherry logo
Cherry

Integration rating: 4.5 (4)

Integration rating: 5.0 (3)

AestheticsPro customer support

What do users say about AestheticsPro customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of AestheticsPro customer support.

A significant portion of users highlight quick, attentive responses and helpful support during onboarding and daily operations.

A fair number of users appreciate the knowledgeable staff who provide clear explanations and resolve issues efficiently.

Multiple users value the availability of live support, training, and comprehensive resources like manuals and videos.

A limited number of users report slow response times, difficulty reaching live support, and unresolved issues after repeated contact.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum
24/7 (live rep)

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about AestheticsPro's customer support, check out the review snippets below.

“It is a reliable, robust platform that supports the day-to-day operations of my business effectively.”

AH

Alejandra H.

Owner

“What I like most about AestheticsPro is the intake forms that are made for you and the customer service.”

DT

Dianarose T.

Owner and Founder

“The support lacks when you need problems resolved.”

MM

Mandi M.

Supervisor

Also HORRIBLE support & customer service — they either never have answers for you, or they have the nerve to blame you and say “the information is in your contract so you should have known” - nice way to be spoken to as a loyal customer of 5 years, always paying my bill on time without issue.

TM

Taylor M.

Owner Esthetician

AestheticsPro FAQs

Q. Who are the typical users of AestheticsPro?

AestheticsPro has the following typical customers:
Small Business, Freelancers

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Q. What is AestheticsPro used for?

AestheticsPro is a powerful yet intuitive platform that brings together everything aesthetic professionals need to run a modern, paperless, and profitable practice. Designed specifically for medspas and wellness clinics, it offers a complete suite of tools including HIPAA-compliant EMR, online scheduling, digital intake forms, marketing automation, lead tracking, and secure payments — all in one cloud-based solution. Practices use AestheticsPro to reduce manual tasks, improve team efficiency, and deliver seamless client experiences from consultation to checkout. With scalable features and built-in compliance, AestheticsPro helps solo providers and enterprise groups grow faster, smarter, and without compromise.


Q. Does AestheticsPro support mobile devices?

AestheticsPro supports the following devices:
iPhone, iPad, Android


Q. What level of support does AestheticsPro offer?

AestheticsPro offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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