Alice POS Features

Alice POS

All-in-one cloud based POS for multi-store retail networks

4.33/5 (3 reviews)

Alice POS Feature Summary

  • Customer Account Profiles
  • Gift Card Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Payment Processing
  • Pricing Management
  • Retail Management
  • Retail POS
  • Returns Tracking
  • Touch Screen

Competitor Feature Comparison

API
Accounting Integration
Barcode Scanning
Billing & Invoicing
Cash Management
Clock In / Out
Commission Management
Contact Database
Contact Management
Credit Card Integration
Custom Development
Custom Fields
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Reporting
Data Import
Data Import/Export
Discount Management
Employee Management
Employee Profile
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Loyalty Program
Multi-Currency
Multi-Language
Multi-Location
Multiple User Accounts
Order Entry
Order Management
Order Processing
Order Tracking
POS
Password Management
Price Management
Promotions Management
Purchase Order Management
Purchasing Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Updates
Remote Access
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
Sales Orders
Sales Reporting
Sales Tax Management
Sales Tracking
Search Functionality
Serial Number Tracking
Shipping Management
Status Reporting
Status Tracking
Stock Management
Third Party Integration
Vendor Management
eCommerce Integration
eCommerce Management
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API
Accounting Integration
Barcode Scanning
Billing & Invoicing
Cash Management
Clock In / Out
Commission Management
Contact Database
Contact Management
Credit Card Integration
Custom Development
Custom Fields
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Reporting
Data Import
Data Import/Export
Discount Management
Employee Management
Employee Profile
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Loyalty Program
Multi-Currency
Multi-Language
Multi-Location
Multiple User Accounts
Order Entry
Order Management
Order Processing
Order Tracking
POS
Password Management
Price Management
Promotions Management
Purchase Order Management
Purchasing Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Updates
Remote Access
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
Sales Orders
Sales Reporting
Sales Tax Management
Sales Tracking
Search Functionality
Serial Number Tracking
Shipping Management
Status Reporting
Status Tracking
Stock Management
Third Party Integration
Vendor Management
eCommerce Integration
eCommerce Management
Visit WebsiteCompare App
API
Accounting Integration
Barcode Scanning
Billing & Invoicing
Cash Management
Clock In / Out
Commission Management
Contact Database
Contact Management
Credit Card Integration
Custom Development
Custom Fields
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Reporting
Data Import
Data Import/Export
Discount Management
Employee Management
Employee Profile
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Loyalty Program
Multi-Currency
Multi-Language
Multi-Location
Multiple User Accounts
Order Entry
Order Management
Order Processing
Order Tracking
POS
Password Management
Price Management
Promotions Management
Purchase Order Management
Purchasing Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Updates
Remote Access
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
Sales Orders
Sales Reporting
Sales Tax Management
Sales Tracking
Search Functionality
Serial Number Tracking
Shipping Management
Status Reporting
Status Tracking
Stock Management
Third Party Integration
Vendor Management
eCommerce Integration
eCommerce Management
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Alice POS Feature Reviews

2 reviewers had the following to say about Alice POS's features:

Kevin Irving

More cons than pros?

2019-11-01

Pros

My visually impaired employees can not use that function at all because of how small the field are.

Cons

The catalog and inventory sections are a pain to maintain when you want to create sub indexes and move all the current items inside of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from SE2


Thank you for your feedback Kevin, we appreciate it.

Alice POS has a proven onboarding process that you specifically requested not to follow, although it was included in your plan.

This does hinder our ability to tailor Alice POS to your specific retail needs. Many of the points discussed here would have been demonstrated during your personalized onboarding and training process.

Following your feedback that was provided during the sales process, we requested the development of customizable quick buttons, and this feature is currently in the final stages of dev. We are excited to release this option in the next few weeks among other features.

We also developed advanced label printing options allowing for more customization. The information on this was sent in our release notes, by email and is available on our Support website.

If you require assistance with Alice POS, it would be our pleasure to onboard your team following our process. We will be in touch soon. Thanks

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Olivia Skye Hétu

the past to the present

2019-10-31

Pros

Im not really good in english, but i can say it is usefull, our companies is a retailler of video game, our old system of selling was 20 years old, without internet connection and was have alot of problem, Alice can be like your vision of the perfect POS, the help team is always here to help (i was call every day to have help)

Cons

The biggest problem of this program is the complexity to use it, it is simple, my employer just leave the shop because he doesnt understand the program (haha)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SE2


Thanks for your feedback Olivia! We are proud to offer a cloud POS system that provides you access to your data from anywhere and, of course, stellar support. Alice POS is an all-in-one system so there are many aspects of retail that you can manage from sales to rentals, repairs, consignments and more. We will have support reach out to you to see how we can make your user experience more fluid. Thanks again!

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