Aloha vs RetailEdge Comparison

Overview

Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from reservations...

RetailEdge is a point of sale solution that helps retail businesses manage inventory and sales orders. Key features of the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$495.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(53)

5

4

3

2

1

27

19

4

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

5

4

3

2

1

86

26

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of).
The layout is nice and organized. The customer service is amazing as well.
I love how easy it is to set up the POS to completely mirror your menu, making it more user friendly for the staff.

Pros

The customer service is great, the features keep improving and the sales process is great. Gift cards, set up, customer records- all awesome.
It is easy to use and is awesome for managing inventory. The reporting functionality is very helpful for ordering and deciding what inventory should be discontinued or reordered.
RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team.

Cons

The problem with this platform, is that because of its design, it can not keep up with regulatory or technological advancements.
Then they can only “escalate” which means it gets routed to another idiot in India who calls you back in a couple of days to tell you to reboot the system.
The only problem is with so many other options out there on the market Aloha has failed to lower their prices to be more competitive.

Cons

Downloaded standard reports are pdfs or garbage csv that require cleaning up to utilize. Functionality for labels is limited, especially for character counts and font size, a huge disappointment.
The software was a little confusing in the beginning. It's expensive to get new workstations but it pays for itself eventually when you use it for a longer amount of time.
The printers can be a pain but that is more of a printer issue not a software issue. Also things are wonky with only one USB on most new computers.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features35
  • API
  • Accounting Integration
  • Activity Dashboard
  • Automatic Backup
  • Barcode Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Commission Management
  • Communication Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Data Capture and Transfer
  • Data Storage Management
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Forecasting
  • Fraud Detection
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Processing
  • Labeling
  • Location Tracking
  • Loyalty Program
  • Multi-Channel Marketing
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • POS Integration
  • Performance Management
  • Performance Metrics
  • Price Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • SMS Marketing Managment
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Secure Data Storage
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integration
  • Vendor Management
  • eCommerce Integration
  • Total features45
  • API
  • Accounting Integration
  • Activity Dashboard
  • Automatic Backup
  • Barcode Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Commission Management
  • Communication Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Data Capture and Transfer
  • Data Storage Management
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Forecasting
  • Fraud Detection
  • Gift Card System
  • History Tracking
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Processing
  • Labeling
  • Location Tracking
  • Loyalty Program
  • Multi-Channel Marketing
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • POS Integration
  • Performance Management
  • Performance Metrics
  • Price Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Reservations Management
  • Retail Inventory Management
  • Returns Management
  • SMS Marketing Managment
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Secure Data Storage
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integration
  • Vendor Management
  • eCommerce Integration

Integrations

  • Total integrations3
  • 7shifts
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations4
  • 7shifts
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Aloha vs. RetailEdge

See how Aloha and RetailEdge stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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