Aloha vs Simphony Comparison

Overview

Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from reservations...

Simphony, by Oracle MICROS, is a cloud-based POS system designed to synchronize front-of-house, back-office, and kitchen...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(53)

5

4

3

2

1

27

19

4

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.5

(11)

5

4

3

2

1

8

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of).
The layout is nice and organized. The customer service is amazing as well.
I love how easy it is to set up the POS to completely mirror your menu, making it more user friendly for the staff.

Pros

We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.
Very functional system, we like the professional handling and it is easy to use. Important for us is the use as cloud service AND on - premise (not only cloud like other POS systems).
I have been happy with our experience with Simphony. They provide a great product.

Cons

The problem with this platform, is that because of its design, it can not keep up with regulatory or technological advancements.
Then they can only “escalate” which means it gets routed to another idiot in India who calls you back in a couple of days to tell you to reboot the system.
The only problem is with so many other options out there on the market Aloha has failed to lower their prices to be more competitive.

Cons

Some interfaces are missing (Liquid Dispenser System). Kitchen Display System (KDS) does not meet all of today's customer requirements.
It was hard to find out the correct deployment model in some cases.
Custom development can sometimes be difficult to manage.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features35
  • API
  • Accounting Integration
  • Activity Dashboard
  • Analytics
  • Barcode Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Commission Management
  • Communication Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Demand Planning
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Employee Management
  • Forecasting
  • Fraud Detection
  • Gift Card System
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mobile Integration
  • Multi-Channel Marketing
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • POS Integration
  • Purchase Order Management
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Reservations Management
  • SMS Marketing Managment
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Total features27
  • API
  • Accounting Integration
  • Activity Dashboard
  • Analytics
  • Barcode Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Commission Management
  • Communication Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Demand Planning
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Employee Management
  • Forecasting
  • Fraud Detection
  • Gift Card System
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mobile Integration
  • Multi-Channel Marketing
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • POS Integration
  • Purchase Order Management
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Reservations Management
  • SMS Marketing Managment
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management

Integrations

  • Total integrations3
  • 7shifts
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations2
  • 7shifts
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Aloha vs. Simphony

See how Aloha and Simphony stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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