This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Aloha EPOS

Restaurant management and EPOS solution for businesses

see alternatives

Aloha EPOS Reviews

Reviews summary

Overall rating

4.2

5

4

3

2

1

28

22

4

1

3

86%
positive reviews
81%
would recommend this app

Pros

The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great.

AR

Anonymous Reviewer

Their customer service is great (if you ever have to contact them anyway), and deployment is easy because it's very user friendly.

HW

Heather W.

Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.

AR

Anonymous Reviewer

Cons

Then they can only “escalate” which means it gets routed to another idiot in India who calls you back in a couple of days to tell you to reboot the system.

RS

Roscoe S.

The only problem is with so many other options out there on the market Aloha has failed to lower their prices to be more competitive.

SK

Shelly K.

Nothing stands out enough to dislike the software, sometimes the POS freezes and it needs to be manually restarted.

RB

Ronnie B.

Filter reviews by


Overall rating


Company size


Industry


Time used


58 reviews

Recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Aloha

Reviewed 3 years ago
Pros

Unfortunately, I don't feel as though I have any nice things to say about Aloha at this time.

Cons

There is a non-existant customer support, nearly impossible to extract data or reports, not customer friendly and inconsistent. Service goes down a lot.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Old customer

Reviewed 3 years ago

In the beginning could not be happier now with upgrades would not get again

Pros

Old version very easy to operate best in the industry

Cons

New versions more complicated back of house very difficult became that way when NCR took over

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

A-NO-ha

Reviewed 3 years ago

You can not solve any problems with Aloha, you can only create them.

Pros

Aloha is dated so it makes it easier for senior citizens to use.

Cons

Everything. Aloha has next to no functions that a current POS system in the food service industry should have. It really is a waste of time trying to use it and I would tell anyone considering using it in their restaurant that they are making a MASSIVE mistake.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple and Quick to Learn

Reviewed 3 years ago
Pros

Used this software while working as a server at a restaurant. This was my first experience as a server and using the software. Made my job very easy and learned how to use this software my first go with it.

Cons

Never had any issues while using this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Does the job, but barely.

Reviewed 3 years ago
Pros

Aloha is pretty simple. The buttons are easy to find and once you familiarize yourself with where everything is, there's nothing hard about it.

Cons

Aloha is slow and crashed quite a bit. It was hard to go in and change anything on the screens for the employees and if you had to make a change, everything had to be restarted and took forever to come back up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

An Industry Standard

Reviewed 3 years ago
Pros

Aloha simply does nearly whatever you need it to. It truly is an industry standard within bars/restaurants. Ease of use, simple "buttons", and very easily navigated

Cons

In the capacity I used it at the restaurant, there were no glaring "cons" with day-to-day use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Aloha POS

Reviewed 3 years ago

Good for the money and for what it is.

Pros

Decent POS, quick, easy to navigate. Beats Micros and Digital Dining by miles, but not quite best on the market (that's Toast, in my opinion).

Cons

No frills, but that can be a pro or a con, really.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

STAY AWAY!

Reviewed 3 years ago
Pros

There is nothing amazing about this software.

Cons

It requires a lot of configuration and doesn't give the owner/admin much flexibility - everything must go through the reseller and the charge A LOT of money to do the smallest change.