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Apicbase Restaurant Management Logo

Apicbase Restaurant Management

F&B Management Platform

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(2)

Apicbase Restaurant Management Reviews

Overall rating

4.8

/5

28

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10

Reviews by rating

Pros and cons

Overall it was a good experience and we are glad we invested some time and effort in setting up the solution. Service is great and people are very friendly.
Product is very easy to use, is cross functional throughout our wholesale business. Photo's are great and perfect for e-commerce, customer solutions and Marketing funtions.
The flow of ingredients to recipes to menus is astounding. Automated stock is also the best I've seen out there.
This makes it a little time consuming to really exploit all features.
Missing that could manually adjust on the light.
IOS use has become tricky recently, losing the ability to search.
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28 reviews

Recommended

AR
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Verified reviewer

Hospitality, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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F&B Manager

Reviewed 2 years ago
Pros

To make it easier for me to do my job.

Cons

It facilitates work and makes me a professional.

MG
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Mischa G.

Hospitality, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product with continues developments and multi language

Reviewed 3 years ago

I used this program as a solution for foodcost savings on several occasions. Created great training tools for staff with this software with the step by step procedures and pictures. Create costed menu's on demand for several companies by simply uploading their price data with excel and therefore reduced the time I was spending on calculating. Also updated the menu engineering on a weekly basis with the data from the POS integrated.

Pros

I have been using this software in several hotels and restaurant and use it myself as well for the School I am teaching at. The software is continually developing and becomes more and more complete. The ease of use becomes evidend when I implement the system in a Hotel or restaurant and the time it takes me to teach the staff is minimized by the logic the program has. Below my Pros one by one *...

Cons

There are not a lot of cons, but if I have to mention something the following applies: * As they are in development face the production module is not active yet (but soon will be)

Vendor response

Hi Mischa, thanks for your thorough review. The entire team here at Apicbase is happy to have you as a satisfied user on the platform and really enjoy working with such an expert in the field. Looking forward to get your feedback on the development module soon!

AN
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Amanda N.

Food & Beverages, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great customer support

Reviewed a month ago
Pros

It's very user friendly, customer support is great

Cons

Would be nice to have more forecasting options & a few items changed for example showing the delivery date of an order instead of the order date

JD
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Jan D.

Think Tanks, 1,001-5,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Almost there

Reviewed 3 years ago

I think the software has great potential, I would even be interested in buying stocks if I could, i believe in Apic Base. And the people I work with and am in contact with are very customer friendly and help and resolve all my issues. From [SENSITIVE CONTENT HIDDEN] and everybody in between

Pros

The software is very clever and can follow most of the frills and needs to satisfy most of our colleagues in the accounting and operational level. The ease of starting and making big changes with the excel import and exports.

Cons

There are quit a few function and fields that would be a lot easier if a lot more options/choices could be filled in with personal choice text, instead of making new boxes, and having to leave the old ones not used. Lot of functions could and should be attached to authority, so we can switch them of or on depending user or library user. It would also give more control and ease of use depending the needs of the company.

AC
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Anneleen C.

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really helps me to create and adapt recipes in no time and gain insights in my food cost.

Reviewed 5 years ago

It's saves time in the kitchen and you get to manage your kitchen in a second. The system covers all aspects that I need to manage.

Pros

What I like most about this software is the easy user experience. Every button is self explanatory and all features are there for a reason. If something is not clear straight away, I can alway have a look at the large support page where everything is explained in detail or contact the support team. I feel like their customers are really their priority and they would do anything to please them. The...

Cons

It might take some time to transfer all your existing recipes into the software, but the team helps you transitioning. Also, after spending a little bit of time on the transition, it saves you a lot of time afterwards.

NC
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Noah C.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Revolutionary for Our Business

Reviewed a year ago

We have had a great experience with ApicBase. Highly recommend for all food service, restaurant, catering, etc. businesses.

Pros

Our company operates food services in correctional facilities, which is a unique niche. ApicBase has created software that fits ALL of our specific needs because the software is so dynamic. It's also user-friendly. It took me about 2-3 weeks to learn it and use it daily as we do. We are very pleased and thankful for how ApicBase has changed our operations for the better, helping us manage our expenses and raise our profitability.

Cons

No cons so far. ApicBase is still growing and adding features, which is great.

Vendor response

Thanks for the kind words Noah! We'll make sure we keep adding those features you love ;)

ML
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Martyn L.

Retail, 5,001-10,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fast and effective, cloud based recipe software

Reviewed 2 years ago
Pros

Instant link between studio and software, enabling tagging of photos for navigation and searching, as well as the ability to animate, create GIF and step by step recipe detail. Customisable recipe cards and the ability to insert QR codes to link to the recipe is also invaluable

Cons

IOS use has become tricky recently, losing the ability to search. Would like the ability to scale recipes by a percentage of an ingredient

SC
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Stefan C.

Food & Beverages, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple to use but powerful software solution

Reviewed 2 years ago

We use this software to develop new dishes and menus, manage ingredient list and supply chains. Training material is all create on here and exported out.

Pros

User friendly, it's easy to use on a daily basis. Importing and exporting bulk data works well. Most of all, the system is good for creating photographic step-by-step training material - this is something I haven't found elsewhere.

Cons

Not much to complain about. It can be a bit complex to learn but customer support is great so this is overcome quickly.

JK
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John K.

Hospitality, 1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Product.

Reviewed 3 years ago

this makes my job a lot easier, can implement a menu within days in 6 different countries, cuts costs of travel for training,

Pros

Easy to work with, correct calculations, able to implement over several countries within a day.

Cons

Not knowing all of the features that apicbase has to offer, there needs to be more information on what can be completed :)

aR
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alejandro R.

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Blown away by the form and functionality of the service . By far the best of its competitors.

Reviewed 5 years ago
Pros

If I were to sum it up, I would have to say ease and functionality. What a blessing it is not to have to spend a full day training staff how to use a new software.

Cons

I wish there was a way to schedule updates perhaps at a certain hour as in after midnight. So they can run through the evening and not affect business during the daylight hours.

JF
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Justine F.

Hospitality, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MTM x Apicbase

Reviewed 2 years ago

Zorgt voor duidelijk overzicht tussen bestellingen, management, beheer foodcost en verbruik van materialen. Vlot pakket, goeie evolutie, sterke software.

Pros

Aankoopmodule, prijsanalyses en stockbeheer

Cons

Niet altijd even vlotte koppeling tussen prijsbeheer en wijzigingen / Als je iets wilt aanpassen in de software, moet je meteen heel veel knopjes aanklikken / Ook nog veel zaken die vlotter en makkelijker zouden kunnen, zoals een duidelijker dashboard met de bestelmodules (en leveringstatus). Ook makkelijkere zoekfunctie in bestellingen ... Lijst met voorstellen is vrij lang ;-)

Showing original review in Dutch. See translation

JL
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Joery L.

Hospitality, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ApicBase draagt bij bij de filosofie van Bar Pur ®

Reviewed 2 years ago

Het gebruiksgemak van ApicBase voor zowel beheerders als eindgebruikers. Eindgebruikers zijn in onze organisatie voornamelijk de chefs die aan de slag gaan met de op maat gemaakte recepten. Chefs die geen specifieke IT opleiding nodig hebben om met ApicBase aan de slag te gaan. De filosofie van Bar Pur ® is, weten = meten, ApicBase is daardoor een belangrijke partner om zo de waarden van ons organisatie te bevestigen.

Pros

Op maat recepten uitwerken - foodcost controle - koppeling met voedingsdatabase - aanmaken van bestellingen - labels voedingswaarden - gebruiksgemak in de keuken

Cons

Nadelen zijn er niet, anders gebruik je het niet ;-) Er zijn natuurlijk steeds aanpassingen / verbeteringen mogelijk om het systeem voor je eigen organisatie te verbeteren maar hier wordt steeds naar geluisterd.

Showing original review in Dutch. See translation

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Amandine L.

Restaurants, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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très bon service client et logiciel hyper user-friendly

Reviewed a year ago
Pros

Un logiciel pratique, bien pensé avec un service client très réactif et qui apporte tjs des réponses à nos questions. Il y'a des nouvelles features assez fréquemment et l'interface est vraiment très interessant

Cons

L'interface de passage de commande n'est pas optimal, il manque certaines infos et le faire de devoir enregistrer des suppliers packages n'est pas tjs très pratique

Showing original review in French. See translation

LV
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Laurent V.

Restaurants, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great partner to work with

Reviewed 2 years ago

Overall it was a good experience and we are glad we invested some time and effort in setting up the solution. Service is great and people are very friendly.

Pros

This software makes it worth the investment because you can actually measure your returns in terms of food cost optimisation etc...

Cons

The solution covers many aspects of the operational challenges for restaurants. This makes it a little time consuming to really exploit all features.

JR
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Jake R.

Hospitality, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Definitely recommend!

Reviewed 2 years ago

Would definitely recommend & have recommended to many hospitality companies,

Pros

High definition pictures, ease of use & overall chef friendly platform, very impressed.

Cons

Only issue would be that random pictures get linked to random recipes.

LM
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Louis M.

Food & Beverages, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Future proof vision on kitchen management

Reviewed 2 years ago

Great work, eye for detail, good service and growing & learning with the market needs

Pros

easy to use, functionalities, in depth development on kitchen and food management

Cons

It is not about what we do not like, but somethimes the client demands goes more to a pos and inventory system, and less on the the focus that Apic has.

SA
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Sebastian A.

Restaurants, 11-50 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great customer experience and first class support

Reviewed 2 years ago
Pros

Our common customers rave about Apicbase's experience and their ability to manage and represent complex inventory setups in meaningful ways. Working across multiple teams at the company we've had a great experience in problem-solving through technical/integration kinks, managing comms quickly with mutual customers, and staying on task across projects. Apicbase also integrates with many of our other partners, particularly those in the cutting-edge of the restaurant-tech space, and I've heard positive comments about the professionalism across the ecosystem both from other technology platforms and consultants on the tech & operations space.

Cons

Because of the nature of the inventory management world, Apicbase requires a knowledgeable and committed restaurant team to manage it correctly and set up, which means it's a relatively advanced tool to think about as a restaurant operator. Given that our tool is often needed by similar customers with a certain level of sophistication this tends not to be a barrier at all, but it's something smaller operations usually need to think through before the implementation.

RO
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Rob O.

Wholesale, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best solution around

Reviewed 2 years ago

I use the software all the time. Customers use it for menu development, Marketing use it for images and recipe building, e-commerce utilize it for keeping our image portfolio up to date. Apic base has become an integral part of our operation.

Pros

Product is very easy to use, is cross functional throughout our wholesale business. Photo's are great and perfect for e-commerce, customer solutions and Marketing funtions.

Cons

Only issue we have found is that it was not straight forward to link it to our inventory software. However this was never going to be a simple task from the outset which was highlighted before we trailed the software.

DG
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Demi G.

Hospitality, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product

Reviewed 2 years ago

Overall, highly recommend. Support is fantastic, product is great. Can't go wrong.

Pros

Easy to use. Links well with our till system, great product. Highly recommend.

Cons

Found difficulty with par levels for ordering, an option to toggle between counting stock (singularly) and ordering stock (case/bulk) would be nice. Option to print date labels etc. like another system we use.

MF
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Matthias F.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Truly efficient tool to improve operations and reduce waste!

Reviewed 2 years ago

Menu management and menu cost tracking. All F&B show have this kind of software utilized to make educated decisions for their business.

Pros

It has become a massive decision maker in our business. It allows us to setup truly cost efficient menus, while still keeping the quality in top and reducing our food waste significantly.

Cons

I see no cons in the product. It really depends on the effort you put in. Fully setup and used properly it's a massive benefit for the business. Half hearted efforts and setup doesn't do the product justice.

fr
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florence r.

Entertainment, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Efficiënt stockbeheer

Reviewed 2 years ago
Pros

Gemakkelijke implementatie, efficiënt stockbeheer gelinkt aan het kassasysteem die we gebruiken.

Cons

Geen moeilijkheden gehad met de implementatie

Showing original review in Dutch. See translation

MC
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Mathijs C.

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent product and a great software platform filled with features!

Reviewed 5 years ago
Pros

The APIC kitchen manager is a great and complete software package for managing daily tasks. It automates recipe management, food photography, cost calculation and so on!

Cons

The APIC kitchen management software is a bit overwhelming at first thanks to its various features, after a little getting used to it all feels natural and intuitive to use!

VT
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Victor T.

Restaurants, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great, modern fnb managemet tool

Reviewed 5 months ago

Really good so far

Pros

How modern and intuitive everything is, also the tutorials are very, very good

Cons

Not much to complain about, really. Would be lovely to be able to reopen accepted orders in the current stock period in case mistakes were made.

NV
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Nick V.

Hospitality, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best supply chain management out there

Reviewed 2 years ago
Pros

The flow of ingredients to recipes to menus is astounding. Automated stock is also the best I've seen out there.

Cons

The setup needs attention, but all good softwares do.

GM
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Gian Marco V.

Restaurants, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Daily User

Reviewed 2 years ago
Pros

Quckly answer by team members if something is not clear (how to do something). Helpful with food cost and inventory tracking.

Cons

Should be easier to import beverage: it should not follow same step as per food.