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AutoServe1 vs ALLDATA Comparison

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Overview

AutoServe1 is a digital vehicle inspection tool for auto repair shops, automotive garages, & car dealer service centres with...

ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$179/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(44)

5

4

3

2

1

26

14

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.0

(52)

5

4

3

2

1

20

20

7

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

They say pictures are worth a thousand words (and they are), but the videos are fantastic (show a picture of a worn ball joint - VIDEO!). We also deal with a great number of fleet customers.
Excellent tool for consultation with customers, great visual aid, positive feedback from customers, has helped sell vehicle maintenance.
This product and the Customer Service techs are fantastic. Best investment I've ever made.

Pros

Software is easy to use and has a huge data base of information for our techs. We use it a lot and are glad we have it.
The best thing about AllData is the ease of navigation and full information base including troubleshooting & diagrams.
I would recommend AllData if you're familiar with the software already and know which parts are very reliable and which ones are not.

Cons

We have trouble with buy in from our techs on performing the inspections, and this has been our biggest struggle.
I talked to Auto Serve about it and they didn't seem to think it was a problem.
I really don't have any cons with this software,we do have some issues on the tablet end losing contact but it is not on your software.

Cons

It's very expensive for what you get. Also, the wiring schematics are not accurate (wrong color codings for the wrong circuit).
System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much.
When i questioned them prior to purchasing this product they said it will be available shortly.seven months later still no upgrade.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features44
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Billing & Invoicing
  • CRM
  • Client Management
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Diagnostic Tools
  • Dispatch Management
  • Drag & Drop
  • Email Alerts
  • Employee Time Tracking
  • Estimating
  • Graphical Workflow Editor
  • IVR / Voice Recognition
  • Image Library
  • Inspection Management
  • Inventory Management
  • Invoice Processing
  • Job Scheduling
  • Labor Rates
  • Live Chat
  • Maintenance Scheduling
  • PDF Conversion
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Process Control
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Notifications
  • Records Management
  • Remote Access/Control
  • Repair Tracking
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • VIN Decoder
  • VIN Lookup
  • Video Support
  • Visual Analytics
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features35
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Billing & Invoicing
  • CRM
  • Client Management
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Diagnostic Tools
  • Dispatch Management
  • Drag & Drop
  • Email Alerts
  • Employee Time Tracking
  • Estimating
  • Graphical Workflow Editor
  • IVR / Voice Recognition
  • Image Library
  • Inspection Management
  • Inventory Management
  • Invoice Processing
  • Job Scheduling
  • Labor Rates
  • Live Chat
  • Maintenance Scheduling
  • PDF Conversion
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Process Control
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Notifications
  • Records Management
  • Remote Access/Control
  • Repair Tracking
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • VIN Decoder
  • VIN Lookup
  • Video Support
  • Visual Analytics
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations1
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • iZettle
  • Total integrations3
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • iZettle

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AutoServe1 vs. ALLDATA

See how AutoServe1 and ALLDATA stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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