baxus Features

I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.

Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.

The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate.

There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products. immediate updates rather than waiting the 30mins. make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.

easy to use and its in the cloud so available 24/7

stock needs more reports and needs a "time Clock" for staff.

I was one of thrbfirst to use backs 5 years ago and have never had any problems. It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.

Honestly nothing. Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day

The cost is great compared to other programmes. There is always customer service help when you need it. They are great.

Some things are quite basic what you can and can't do. There always seems to be an odd glitch in the system. But like I said it is a cheaper programme so to be expected.

The price was what first got me. The easy and convenience of booking in clients and confirming bookings all without me having to worry. Being a soul trader it can be overwhelming at the best of times, baxus just takes care of all my admin!

Not much I have to say! It’s so easy to use!

Easy to use. From tracking stock levels, taking bills, recording client info, reports to scheduling appointments

Text message length is limited. No option to send either a text or email individually. Once a booking is created it will not have confirmation details updated if you then update confirmation details (if you edit the confirmation message for any reason, I actually moved premises and had to go through and delete and rebook each individual appointment, time consuming and should have been unnecessary)

Easy to use and simple, good pricing. everything was really easy to set up and we were looking forward to using the system.

The system failed to issue notification on new booking. We reported this multiple times and never had any reply. Now I a, not sure how to cancel the subscription.

Hi Dominika Thank you for your review and your positive comments about the system and pricing. We are incredibly sorry for the experience you have had with our support. We don't want any of our customers to have experiences like this and we understand your frustration. I believe someone has since been in touch with you. Unfortunately, baxus doesn't send notifications for new online bookings, however, the booking does appear as a highlighted message within the appointment book. We have created a feature request for new booking notifications so it may be added in the future. We have also taken your feedback about our support on board and endeavour to do better in future. Thank you, Anna

Very easy to use. Loads of features. Great online booking

Wish I could delete client's detail my self

it is so easy to use as I am not a computor person at all. This is a no hassel programme

none at moment. Stuggling to think of one

Easy to use, affordable, SMS messaging service excellent

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Keeping track of sales and how clients pay so I can get my weekly totals accurately

Would like to print off end of week totals , and clients history is an easy click

The value of this software is amazing, there is part of you who thinks its too good to be true! Trust me it delivers exactly what it promises. I have found it easy to navigate my way around, very user friendly.

Honestly there really are no cons about the software.

Thanks Demetria! Good to hear you're loving using baxus :)

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Thanks for the review Lisa. We're glad you're loving it!

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