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Value for money rating
4.6
/5
18
Price starts from
0.01
/user
Per month
Price starts from
495
One-time payment
Pricing model
Free trial
Price starts from
49
Per month
Pricing model
Free trial
Price starts from
90
Per month
Pricing model
Free trial
Price starts from
1
Per month
Pricing model
Free trial
Price starts from
348
/user
Per year
Pricing model
Free trial
Kathy D.
Cosmetics, self-employed
Used daily for less than 6 months
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Overall this is a great program and I'm so happy that I found it and switched. It is easy to learn and the integration has been wonderful. When my client clicks to book, I think they have a beautiful experience going from my site to the belliata site and everything has been moving smoothly. The price is affordable compared to some other booking sites and I would highly recommend this program to anyone with a spa or salon.
I had been in the planning stages for my business for over a year and was going to use another booking option, but kept having issues. With only a week before my opening date I decided to quickly onboard something else. I reviewed maybe 5 companies and this one was the perfect fit. I was able to implement it within days and easily integrate it with my existing web design builder with very little adjustment. The customer service from [sensitive content hidden] and his team is so personal, I honestly have never experienced this online before. They are always online ready to help via chat. And I've definitely had a lot of questions!
As for cons, there are not many that I see. I do wish I could sell gift certificates on my website through Zolmi. I can sell them in person using the program, but I wanted to sell them online like a "service". I ended up building product codes in Stripe and integrating them into my website as a workaround. I have also had a few glitches like not being able to cancel an appointment that I created...
Hi Kathy, thank you so much for your excellent review regarding our software (which will be shared with all of our colleagues at Zolmi). We are super pleased to have you as part of our growing community. We will look further into how we can make the setting up of our payments with our partner - Strip. It is important to make it easy for you and other members. Thank you for this valuable feedback and...
Marquella A.
Cosmetics, self-employed
Used daily for 1-2 years
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It has been very helpful to get my business up and running, but I think it is time for me to move on to another POS system that actually allows me to take the full payment and give me reports of my sales, like Square Appointments.
The cost of this software is very affordable, But actual use of it is rather frustrating at times.
Well it does not work all the time on my phone, sometimes when I add an appointment on my phone it does not show up on my computer, I have to try to open things multiple times, Trying to change anything is a pain, it says there is a P.O.S. but I have not been able to figure out how to do this, I can not do group payments, I can not group clients together in any way shape or form, the app is super slow, I can not just click on the time slot to add an appointment just on my phone tho.
Hi Marquella Thank you for your feedback, we very much appreciate your comments and will share with the team. We're sorry that we haven't been able to fufill your needs at this point If you need anything to help the move to your new provider, please contact us via live chat 7 days a week and our team will be happy to assist you with whatever you need.
Dale L.
Hospitality, 11-50 employees
Used daily for 1-2 years
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Very User Friendly, The Team is very helpful to assist you with your issues and concerns directly, also the Software is always developing and improving.
Probably the Marketing Feature related to Acquiring Reviews from the Client of instead having it on email they can have an option on SMS.
Hi Dale, all of us at zolmi very much appreciate you taking time out to give us your feedback and how we can improve. We will releasing our SMS customer feedback module in early 2023 and this will allow you to automate your customer feedback via SMS and not just email which is the process we have at the moment. We know our feedback tool is one of our members' favorite elements in our zolmi. It is...
Jessica L.
Retail, 1-10 employees
Used daily for 6-12 months
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I appreciate the team always be there for the users. Compare to the similar softwares that I used previously, Zolmi is above all of them and I will keep using it.
The support team always helpful and I always get prompted respond. It is a value all in one salon platform software.
The system is unable to connect merchant service.
Hi Jessica. We would like to thank you for your nice feedback and review. Super glad you find our customer support team helpful and always prompt when you contact us via live chat. We will be launching our own merchant service / credit card payment processing in the coming weeks which will allow you to have more flexibility with our no-show protection / deposit functions as well as in person payments when your clients are in your nail salon. It is good to see you are finding zolmi great value and you appreciate all of the features available to you. We look forward to helping you grow your business in the years to come.