BentoBox Features

BentoBox

eCommerce and website management tool for restaurants

4.43/5 (21 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Auto Update
CRM
Cataloging/Categorization
Channel Management
Credit Card Processing
Customer Accounts
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Discount Management
Electronic Payments
Email Marketing
Food Delivery Dispatching
For Restaurants
Gift Card Management
Inventory Management
Kitchen / Menu Management
Landing Pages/Web Forms
Live Tracking
Location Tracking
Loyalty Program
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Multi-Store
Newsletter Management
Online Ordering
Online Store Builder
Order Management
Order Processing
Order Tracking
Performance Metrics
Point of Sale (POS)
Pre-built Templates
Product Configurator
Promotions Management
Real Time Editing
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
Routing
SEO Management
SSL Security
Shipping Management
Shopping Cart
Summary Reports
Templates
Third Party Integrations
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Auto Update
CRM
Cataloging/Categorization
Channel Management
Credit Card Processing
Customer Accounts
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Discount Management
Electronic Payments
Email Marketing
Food Delivery Dispatching
For Restaurants
Gift Card Management
Inventory Management
Kitchen / Menu Management
Landing Pages/Web Forms
Live Tracking
Location Tracking
Loyalty Program
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Multi-Store
Newsletter Management
Online Ordering
Online Store Builder
Order Management
Order Processing
Order Tracking
Performance Metrics
Point of Sale (POS)
Pre-built Templates
Product Configurator
Promotions Management
Real Time Editing
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
Routing
SEO Management
SSL Security
Shipping Management
Shopping Cart
Summary Reports
Templates
Third Party Integrations
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Auto Update
CRM
Cataloging/Categorization
Channel Management
Credit Card Processing
Customer Accounts
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Discount Management
Electronic Payments
Email Marketing
Food Delivery Dispatching
For Restaurants
Gift Card Management
Inventory Management
Kitchen / Menu Management
Landing Pages/Web Forms
Live Tracking
Location Tracking
Loyalty Program
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Multi-Store
Newsletter Management
Online Ordering
Online Store Builder
Order Management
Order Processing
Order Tracking
Performance Metrics
Point of Sale (POS)
Pre-built Templates
Product Configurator
Promotions Management
Real Time Editing
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
Routing
SEO Management
SSL Security
Shipping Management
Shopping Cart
Summary Reports
Templates
Third Party Integrations
Website Management
eCommerce Management
Visit WebsiteCompare App

BentoBox Feature Reviews

19 reviewers had the following to say about BentoBox's features:

Margaret P.

Ease of Use and Customizable

2018-08-22

In an industry where we are almost all over-extended, it is really nice to have something so simple to use and easy to update.

Pros

The back end ease of use is incredible -- and the design process was both fun and easy.

Cons

And the gift card register is clunky and not super informative.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Deborah K.

A great option for our company

2018-08-22

Overall, I love our website. It's functional, user friendly and looks awesome.

Pros

I like that I can easily add on locations or change menu information.

Cons

With the gift card sales option, we recently had a problem because the charge was fraudulent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Henry C.

Great if you know what you need and aren't tech-savvy

2021-07-23

If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools.

Pros

The Google Tag Manager, Analytics, and other built-in software integrations are very useful.

Cons

You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan F.

BentoBox fills a huge need in the restaurant industry

2018-09-19

Pros

BentoBox offers a straightforward, easy to use, and very versitile website platform for restaurant operators.

Cons

No issues to report. They offer a terrific product that is well tailored to the needs of the hospitality industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
cengiz A.

Terrible company to deal with

2020-01-10

Terrible customer relationship

Pros

product is advertised really good, functions were good, simple

Cons

design Is way different than what you ask for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from BentoBox


We are very sorry to hear that you were not satisfied with your experience. Our subscription begins immediately to allow a dedicated designer and project manager from our team to begin working on your website straight away. We use the time between sign-up and website launch to make sure we understand your goals and wishes.

Read more
Cristina C.

Great Customer Service, Easy to Use

2018-08-22

The websites produced have been beautiful, very easy to use and the customer service is great.

Pros

If there is a problem, you can always get ahold of someone to help you quite quickly via chat instead of having to pick up the phone.

Cons

It should be easier to see your photo specs for each type of page.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason T.

Perfect option for Restaurants

2018-08-23

The first thing most people check out is the website of the restaurant they plan to visit.

Pros

The sites they produce look stunning and integrate with just about restaurant related social media and service platform.

Cons

The price is reasonable considering the cost to build a site of this quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen J.

Bento box Rocks

2018-09-10

Working with Bento Box has been amazing. Everyone has been extremely helpful and friendly through the entire process. We needed a direction for our brand and they helped match my vision with just a little information.

Pros

The design work is gorgeous.. no matter the style ... they have something that will work for you.

Cons

There really isn’t anything I didn’t like!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tsagaan T.

Websiter builder for restaurants

2021-04-10

I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.

Pros

It is very user friendly and the customer service is excellent.

Cons

I did not encounter many cons. It is definitely pricey. But honestly it is worth the price. It saves you from the headache.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chelsea M.

Fabulous New Site

2018-11-19

Even after the initial setup, the customer support is superb.

Pros

BentBox is a great option because the backend is logical and easy to learn and the finished product is so beautiful.

Cons

I love this product. No complaints here. I even felt like the company created a work-around for our restaurant-hotel combo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
angie R.

Great Service

2020-01-15

How much is easier it is to navigate through our website.

Pros

It's very easy to use, i use it daily.

Cons

I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dimitrios Z.

Amazing and Easy to use!

2018-08-22

Their customer service and support is second to none; I highly recommend BentoBox.

Pros

I like that the software is extremely user friendly and easy to use with essential no learning curve.

Cons

I have not found anything I don't like yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew K.

Looks great; easy to use

2018-09-11

I've found Bentobox to be incredibly supportive of our mission and responsive when we've needed guidance.

Pros

The websites look great, the content is easy to update, and when we have something to say, we're able to say it directly to our audience.

Cons

I don't think the navigation tools behind the scenes are particularly intuitive. I often feel like I'm digging around for the right box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher D.

Catering website

2018-08-25

Pros

I like the professional look of my site and ease of use

Cons

It take a little to get used to but definitely approachable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon W.

Great Platform

2018-11-16

Its been great, I always recommend it to new restaurant owners

Pros

It's Easy to use, to make modifications and updates.

Cons

Sometimes there is a few glitches but they get worked out quickly from support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel B.

Restaurant website

2018-08-22

Pros

Great looking site Easy to use and update Perfect for restaurants

Cons

So far I haven’t found any negative therefore nothing that I don’t like

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Luke V.

Way ahead of the pack

2018-08-22

Great, a huge improvement from our old website provider.

Pros

Increase of traffic and revenue almost immediately.

Cons

Long start up process, but worth the wait.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ariane B.

Making lives so much easier!

2018-08-10

Pros

It's convenient and saves me a lot of time on my day to day routine

Cons

I have no complaints about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Madeline G.

Every restaurant should be on BentoBox!

2018-08-30

Overall, I love this platform and highly recommend it to any restaurant!

Pros

This software is extremely easy for anyone to use.

Cons

There aren't really any cons, this platform is truly built for restaurants.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more