BentoBox Pricing Plan & Cost Guide

BentoBox

eCommerce and website management tool for restaurants

4.43/5 (21 reviews)

BentoBox Pricing

Pricing model: Subscription

Free Trial: Available

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BentoBox Pricing Reviews

Pros

  • It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.Jason T.Read the full review
  • BentBox is a great option because the backend is logical and easy to learn and the finished product is so beautiful.Chelsea M.Read the full review
  • The websites produced have been beautiful, very easy to use and the customer service is great.Cristina C.Read the full review

Cons

  • With the gift card sales option, we recently had a problem because the charge was fraudulent.Deborah K.Read the full review
  • Worse company ever so far take your business somewhere else.Jorge C.Read the full review
  • You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.Henry C.Read the full review
90%
recommended this to a friend or a colleague

4 reviewers had the following to say about BentoBox's pricing:

Jason T.

Perfect option for Restaurants

Used daily for 2+ years
Reviewed 2018-08-23
Review Source: Capterra

The first thing most people check out is the website of the restaurant they plan to visit. It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.

Pros
BentoBox focuses solely on restaurants. This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform. The customer service is crazy responsive and they roll out new features on a regular basis.

Cons
Nothing. The price is reasonable considering the cost to build a site of this quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tsagaan T.

Websiter builder for restaurants

Used weekly for 1-2 years
Reviewed 2021-04-10
Review Source: Capterra

I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.

Pros
I am currently using BentoBox to build my website. It is very user friendly and the customer service is excellent. My boss tends to ask many questions and I direct him to the customer service. It is very easy to change menus.

Cons
I did not encounter many cons. It is definitely pricey. But honestly it is worth the price. It saves you from the headache.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Henry C.

Great if you know what you need and aren't tech-savvy

Used weekly for 2+ years
Reviewed 2021-07-23
Review Source: Capterra

In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You can get a website built and managed for cheaper with another builder like WordPress or Squarespace - but you won't have nearly the support system BentoBox has. Coming from a deep background of building websites, I found the lack of flexibility and customization hindering. But, again, if you don't have deep tech experience on your team, lack of flexibility is a very good thing: less opportunity to mess it up. An important note: BentoBox comes with an array of built-in, restaurant-focused tools in their sites. You can manage and monitor your Yelp profiles, process new leads, start gift cards, etc. BentoBox is ideal for someone who does not have systems in place for managing these. If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools. I strongly recommend cross-referencing the tools you already have with the tools baked into BentoBox, and gauging the duplicates.

Pros
BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably.

Cons
This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Margaret P.

Ease of Use and Customizable

Used weekly for 6-12 months
Reviewed 2018-08-22
Review Source: Capterra

In an industry where we are almost all over-extended, it is really nice to have something so simple to use and easy to update. I don't even bother delegating the task to anyone else, because it is so simple, I can do it myself, and quickly.

Pros
The back end ease of use is incredible -- and the design process was both fun and easy.

Cons
Some of the reporting is scant. There are certain structures that once in place cannot really be changed without an extra cost. And the gift card register is clunky and not super informative.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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