BlueCart Features

BlueCart

Online & mobile hospitality industry order management & CRM

4.29/5 (28 reviews)

BlueCart Feature Summary

  • Costing
  • Inventory overview
  • Food costing
  • Menu management
  • Product categorization
  • Reorder management
  • Purchasing
  • Content filtering
  • CRM integration
  • Incident management
  • Inventory tracking
  • Order processing
  • Procurement management
  • Product catalog
  • Promotions management
  • Purchase orders
  • Real time notifications
  • Sales analytics
  • Search functionality
  • Summary reports
  • Advertising management
  • Purchasing management
  • Discount management
  • Visual analytics
  • Order approval
  • Online catalog
  • Sales integration
  • Inventory replenishment
  • Multi-channel marketing
  • Delivery tracking
  • Replenishment orders
  • Archiving & retention
  • Custom pricing options
  • Inventory control
  • Client management

Competitor Feature Comparison

Activity Dashboard
Advertising Management
Archiving & Retention
Automatic Notifications
CRM Integration
Client Management
Content Filter
Delivery Tracking
Discount Management
Incident Management
Inventory Management
Inventory Replenishment
Inventory Tracking
Multi-Channel Marketing
Online Catalog
Order Approval
Order Processing
Permission Management
Procurement Management
Product Catalog
Promotions Management
Purchase Order Management
Purchasing Management
Real Time Notifications
Receiving
Route Management
Sales Analytics
Sales Integration
Sales Orders
Search Functionality
Summary Reports
Visual Analytics
Learn moreCompare App
Activity Dashboard
Advertising Management
Archiving & Retention
Automatic Notifications
CRM Integration
Client Management
Content Filter
Delivery Tracking
Discount Management
Incident Management
Inventory Management
Inventory Replenishment
Inventory Tracking
Multi-Channel Marketing
Online Catalog
Order Approval
Order Processing
Permission Management
Procurement Management
Product Catalog
Promotions Management
Purchase Order Management
Purchasing Management
Real Time Notifications
Receiving
Route Management
Sales Analytics
Sales Integration
Sales Orders
Search Functionality
Summary Reports
Visual Analytics
Visit WebsiteCompare App
Activity Dashboard
Advertising Management
Archiving & Retention
Automatic Notifications
CRM Integration
Client Management
Content Filter
Delivery Tracking
Discount Management
Incident Management
Inventory Management
Inventory Replenishment
Inventory Tracking
Multi-Channel Marketing
Online Catalog
Order Approval
Order Processing
Permission Management
Procurement Management
Product Catalog
Promotions Management
Purchase Order Management
Purchasing Management
Real Time Notifications
Receiving
Route Management
Sales Analytics
Sales Integration
Sales Orders
Search Functionality
Summary Reports
Visual Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


11 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


12 reviews

BlueCart Feature Reviews

25 reviewers had the following to say about BlueCart's features:

Steve Hall

So far the system has been working pretty well for both us and our customers.

2017-09-14

Pros

The ability to track order history and mobile functionality are definitely our two favorite features.

Cons

BlueCart sales reps have been aggressively reaching out to our customers to sell them on the service, which has in turn led to some frustration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Wilson

Great analytics & ordering tool

2017-09-14

Pros

Ease of use 2. Notifications 3.

Cons

I work with companies that have more than one location. It would be nice to set up different ship to addresses under one client account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Thanks for the review! We're glad we've made it easier to manage your day to day and provide better service to your customers.

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Ben Stoltzfoos

BlueCart is incredibly easy and intuitive.

2017-11-28

Pros

I like that BlueCart is fixing a big problem that I face as an owner of multiple franchises. The ordering process is frustrating, but BlueCart is doing a lot to streamline the process.

Cons

It would be great if I could sync it with the orders I place and our inventory.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Nick McGreevy

I have the basic version for the wine ordering at the restaurant and really happy with the platform

2017-11-01

great record keeping easy ordering interface on smart phone Good price for basic set up

Pros

Precise record keeping of all orders. Ordering is simple; select from products you carry from each supplier.

Cons

Purveyors need to have an e-mail address to receive order

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
sandra arnerich

Blue cart has made things easier in the kitchen but it has ways to go before it solves all problems

2018-01-10

Pros

Order sheets are great to get a kitchen organized, ordering is easy and we all have the information available at all times.

Cons

Updates on prices don't reflect on inventory sheets and this creates more work at the end of the month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruben Torano

Commissary Kitchen Executive Chef

2017-09-18

Pros

all outlets can order from one place with multiple catalogs.

Cons

Some computers are unable to use the number pad at times. imited interface with POS systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ellie Brandon

Easy to order

2019-02-19

Clean interface, easy to use!

Pros

I love how I can make “favorites” so that the things I order often are in one place- makes it super quick to place our order!

Cons

I wish I could add new vendors based off my needs!

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Avi Kraiem

Fantastic service, extremely helpful

2017-10-17

Understanding food costs and the ability to realize our budget.

Pros

Very user friendly and easy to create edits when necessary, helped us as a new business get a grasp of our food costs and ordering system across multiple stores.

Cons

I don't like that there are two separate apps for sales rep and order placing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Thanks for the review! We're are happy to hear that BlueCart helped you when you launched your business.

Read more
Dennis Sellers

BlueCart has been easy to deploy to my ABCO's customers helping us to increase sales.

2017-10-14

BlueCart has allowed ABCO to deploy an online ordering system which allows us to compete with much larger companies then we are with little effort.

Pros

BlueCart has clearly been developed with the full understanding of the need to simplify the customer-vendor interface blending the needs of each seamlessly.

Cons

The ability load large amount s of data correctly is a time consuming process that often duplicates data records.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Gold

Best system for order taking

2017-11-15

Pros

Ordering Ease and elimination of mistakes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from BlueCart


We are happy that both you and your clients love our app. Our Customer Success team appreciates the compliment and enjoys working with you and your team!

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Philip Rowland

User friendly software with a lot of glitchiness

2017-09-14

Pros

Very good customer support from Montana, Dave Lee and the others.

Cons

There were a lot of glitches when we first started using it (i.e. invoices printing blank, dollar amounts printing where the quantity amount should be, printed delivery dates were different than date on actual order, HTML code printing on the invoices) We still cannot use the numerical pad to enter amounts on orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Thanks for the review. Our Customer Success team was thrilled to know you appreciate their hard work. Our product team has fixed the problems you mentioned and is continually improving the functionality and user experience in BlueCart, we hope you like what we've done.

Read more
Amanda Bailey

Customer service is very good.

2017-09-14

Customers get a reminder email when their order gets placed, which drives down phone calls.

Pros

Customers are able to place their orders directly through the app which has driven down phone calls.

Cons

I don't really have any complaints about the actual ordering process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Thank you for the review and feedback. We recently made improvements to our accounting export functionality so that you can utilize accounting software import/export tools.

Read more
Mario Almeida

It's comprehensive and relatively easy

2017-09-14

Easy to keep track of hour budget

Pros

Everything is in one place Can start my cart in my phone and finish it in the computer Easy interface in the computer

Cons

The phone app is not that great, I could be great if one could add products via mobile as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sully Callahan

We have loved working with Bluecart! Everyone is so helpful and we love the service.

2017-09-19

Our process is much better and has fewer room for mistakes.

Pros

We love how it has streamlined the sales orders.

Cons

Lack of client tracking in the CRM features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Margaret Amos

A game changer for us! Customers order more now bc they see our entire list of products.

2017-09-14

It was easy to implement, user friendly on a daily basis, the customer support team is very helpful and listens to us, and it's a needed tool in our toolbox.

Pros

It's how we manage orders through the production process. We use it every day.

Cons

That said, customer service is very quick to help us make the change so it's really not a big deal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Thank you for the review and we're thrilled that you think BlueCart is a game changer for your business!

Read more
Kimberly Williams

BlueCart has transformed the order process for my managers! I highly recommend it!

2017-12-05

Pros

It is very beneficial to have all of our various suppliers on one single platform making the order process efficient and expeditious.

Cons

I wish every supplier that we ordered through was on the platform so we could continue to streamline our order process and benefit from the savings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Thanks for the review and we're glad to have you as a customer! We're trying our best to spread the word and get suppliers on BlueCart as quickly as possible.

Read more
Lloyd Ortuoste

Bluecart is essential for the continued growth of our banana pudding wholesale business.

2017-11-20

Any communication that needs to happen between my partner and myself can be done in each order so we have reference points.

Pros

I'm able to track my orders in real time, view how each partner performs and compare them month-to-month, and communicate with my wholesale partners effectively and efficiently.

Cons

Only thing I could complain about is that I get logged out randomly from time to time. I'm sure it's a minor bug they'll fix soon, but if this is the only complaint I have it shows how useful the app is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Woodward

Makes ordering so much easier!

2018-04-04

Pros

Love the Favorites option so I can see what I usually order. Love that I can log in whenever and from wherever to order.

Cons

Wish I could add or remove items on my own (but that's more of a function of the vendor). Wish there were photos of the items and that you could organize it by category (instead of alphabetical)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Jessica, thank you for being a valued BlueCart user and for providing feedback so we can improve.

Read more
Stephanie Pawlikowski

Software has helped us streamline some orders to be online.

2017-09-14

Pros

What I like most is the online catalog where customers can view our products as well as our pricing.

Cons

A lot of lags/glitches with the software; I will log on and the website won't have any of my contacts listed for a couple seconds; or I place an order and the website freezes or lags.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Amber McConnell

I enjoy using blue cart... It has been easy to use from day 1

2017-09-14

Even break down the amount ordered as well as being able to leave specific notes when ordering each item

Pros

Easy to search product and make communication easy to make orders..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Thanks for the review! We're happy you found BlueCart easy to use and that you're using our order notes functionality.

Read more
Katrin Motk

Love been efficient and having Chef's easy access to ordering without the hassle of voicemails

2017-11-02

Pros

APP availability, 24/7 access , reminder on cut off's, everyone in the know and on email confirmations, well trained and responsive customer support

Cons

constant market list updates, never ending follow about correct pricing with our vendors, which it would integrate with ADACO and FINTECH

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Devon Yanko

When we were recruited to try the product we were promised functionality that didn't yet exist.

2017-09-14

It was suppose to save time in our invoicing process but was unable to help us with that since it lacked the capabilities to do what we needed to when we signed on although we were promised that it did exist.

Pros

Well, at this point there are no pros since we have not been able to utilize the program because the functionality we need did not exist.

Cons

There are a lot of really basic things that did not exist until they were designed for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Dylan Morse

BlueCart has done well for keeping all our ordering info in one place so all team members can see.

2017-09-22

Inner-company communication on coffee orders.

Pros

Information automatically updates, so I don't miss new orders.

Cons

I'm really hoping that the options to customize reports and how you use the online app come together soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Sydney Brackemyre

Love the app for when I am out delivering

2017-09-14

Pros

My favorite thing is the ability to separate in-transit, pending, and fulfilled (especially from the mobile app). This makes it so much easier to separate clients orders

Cons

What I like least would be the setup process. It was very difficult for me to get set up under our business profile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from BlueCart


Thank you for the review and I'm glad that we've been able to help you manage your orders using our mobile app! Our development team is making some improvements so account setup is easier and faster.

Read more
Karin reeves

Easy to use and affordable

2017-09-18

Pros

Has help customers be more aware of all our items and pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more