Bravo Pawn Systems Pricing Plan & Cost Guide

Bravo Pawn Systems

Pawnbroker point of sale (POS) solution

4.74/5 (40 reviews)

Bravo Pawn Systems Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Contact Bravo Pawn Systems for pricing information.

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Bravo Pawn Systems Pricing Reviews

Pros
  • Great software and awesome customer support. Hands down the best I have ever experienced.Jeff G.Read the full review
  • We've been Bravo users for 7 years and continue to be impressed by the quality of the software, the ease of use, the vast functionality and the support. In short - Bravo delivers.Vincent L.Read the full review
  • I have found it especially helpful with jewelry. Customer service response time and help in solving problems has been the best I have experienced over the 2 previous software programs used.Carey W.Read the full review
Cons
  • You pay several hundred a month for service and then before I even opened for my first day of business, I lost my IP address due to power outage. They wanted extra to reset the IP address.Kenny F.Read the full review
  • Since we, as the pawnbroker, some times have to enter new data, sometimes it gets entered wrong or labeled wrong but the Bravo techs will fix extremely fast.Kimbal H.Read the full review
  • The buy out of compupawn is how on a general level fail, they were not prepared to do the support for compupwn customers.Isam A.Read the full review
97%
recommended this to a friend or a colleague

13 reviewers had the following to say about Bravo Pawn Systems's pricing:

Tom Stout

Best software for the price. Hands down!

Reviewed 2014-01-27
Review Source: Software Advice

Pros
Very good customer service and follow-up to all questions with informative answers. Pricing for a new startup is a huge advantage over other software companies. Some are as high as 10-12k, plus having to subscribe to customer service for help with problems. Bravo is a price point that everyone can afford. There are limited costs for software and cloud-based information storage, so if your business was compromised you can be set back up in minutes.

Cons
Some Bravo programs have a lot clicks or screens to get to something that is normally one click on other software. Being a long-term customer getting forwarded to another vendor on some problems that I would assume Bravo could help me fix in minutes.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MARK MENN

Bravo has customer support that is unrivaled by any other product, and continues to deliver!

Used daily for 2+ years
Reviewed 2018-03-29
Review Source: Capterra

Pros
User-Friendliness, training webinars, expeditious technical support are a few of the many reasons why we sided with Bravo. It's by far the best quality, and most cost effective product on the market.

Cons
Hard to find many flaws with Bravo, if I had to choose one I would say the e-commerce pricing structure. I wish it was a bit more cost effective, my only hesitation with enabling the e-commerce feature/integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven Waller

Best pawn software hands down!!!

Used occasionally for 2+ years
Reviewed 2019-01-08
Review Source: Software Advice

Great job!!! Great software!!!

Pros
I like the idea that customers can use mobile pawn and pay pawns,layaways, an even shop your in store inventory all in one easy to use app. I also like the customer services bravo gives. They are always a phone call away an I even have had the CEO message me when I needed help. Who does that? Bravo does. Perfect, easy to use software.

Cons
The only con I can think of is the fees for eBay, buya, text messages, etc... I understand that there is a cost but I honestly would like to see that included into my monthly price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jimmy Rodriguez

Excellent Pawn Software

Used daily for 2+ years
Reviewed 2019-07-24
Review Source: Software Advice

Pros
I especially enjoy the fact that we can easily look up customers from each of our stores regardless of location. Being able to transfer inventory from one store to another is an extremely time saving feature!

Cons
I would prefer that there be a power user price discount for multiple store usage.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Jeff Gulle

Great software and awesome customer support. Hands down the best I have ever experienced. They are there for you!

Used occasionally for less than 6 months
Reviewed 2019-02-26
Review Source: Software Advice

I don't think Acme Pawn Oakwood would run as efficiently as it does without Bravo. Thank you.

Pros
The software does everything that I need to do, but most companies can do that. What Bravo does is educate you and is always guiding you on buying/pawning pricing and selling. This is invaluable.

Cons
There are times when what you want to do is not intuitive and does not appear to flow naturally. In those cases, I have called customer support and gotten what I needed quick and fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christina Roosman

Bravo POS Review

Used daily for less than 6 months
Reviewed 2019-06-12
Review Source: Software Advice

Pros
It's appearance is more advanced. One of the best features is the ability to enter your item and have all the details and price suggestions appear automatically! Also, the functionality is more of what I'm used to. I am a travel counselor and it's very similar to web based sites that I use. The support has been outstanding as well. And, the rep is fantastic! So glad she is the representative I am connected with.

Cons
With more details and functions, is can take a little longer to figure things out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mathew Sams

Best software on the market!!

Used daily for 2+ years
Reviewed 2019-11-16
Review Source: Software Advice

Overall experience has been awesome from day one. Switching to bravo has paid for its self many times over.

Pros
My favorite feature is the Jewelry Master. It makes pawning and pricing jewelry easy and consistent. Just enter the necessary information and bravo comes up with the price. Bravo makes eCommerce a breeze, with the integration with eBay and our branded website. Bravo is simple to use, and has so many features I can't name them all. They are constantly added new features and make bravo better every month. Having two location, We love the cloud base software so both stores are linked together. We share a customer base between both stores, so if a customer is added its available company wide with all their data and prior transactions. I also have bravo installed on my Microsoft Surface, so I can access both stores and pull reports from anywhere just like I was sitting in the store. Ad-hoc reporting is a game changer. Build any report you can think of and data is populated in a workable format. Customer support is AWESOME and has never let me down.

Cons
I can't really come up with any. Certainly I would like to have some features tailored more to how I want them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alexander LaProva

we at patriot gun and pawn have had a wonderful experience with using bravo

Used occasionally for 2+ years
Reviewed 2017-07-12
Review Source: Software Advice

We love the bravo product as well as the bravo team. they have become great partners to us.

Pros
We love the ease of use of the software. The customer service is world class. We enjoy the training videos, they make training new employees a breeze. We are also huge fans of the data storage in the estimator. Intsapawn in revolutionizing the pawn industry.

Cons
Cost of modules which in my opinion are basic pawn shop tasks such as trades. that all i would say about cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tommy Frederick

The Perfect Software for a Pawnshop in the Age of the Internet

Used daily for 2+ years
Reviewed 2019-01-08
Review Source: Software Advice

If you want your pawn shop to adapt with the modern world Bravo is the only option. No other software on the market will so effortlessly update in real-time your inventory online, and list instantly on ebay like Bravo does. It's a great company that listens to the pawnbrokers using the software and makes changes several times a year via software updates. Definitely consider Bravo when shopping around pawn software.

Pros
Bravo streamlines so much. We looked at every major player in Pawn Software, and it was a no brainer to go with Bravo. We are able to keep our entire inventory online, and it updates in real-time. A few clicks and I can list hundreds of items on ebay within minutes. Customer Profiles help us vet customers and maximize loans and cross-reference their history at other locations. Our customers now receive a text message 5 days before the due date, and can renew loans via the mobile app. This software really does streamline most of which use to be very timely and not cost-effective. It's constantly evolving and listening to customer suggestions to improve the software.

Cons
The financial cost is higher than others, but you really do get so much more for the money. I wish they had more expanded reports that were easier to run for targeting specific categories.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ian Pullman

Seemless integration and countless ways to monitor how your business is performing

Used daily for 1-2 years
Reviewed 2018-10-30
Review Source: Software Advice

We've been in business since 1927 as Wood's Loan Office in Atlantic City. It's just over the past couple years with using Bravo that we've had the experience of being able to really monitor what goes on with our store.

Pros
It seems like there is no limit to the reports you can generate to gauge any question you might have about your business. The more details you supply, the more thorough reports you get.

Cons
Everything comes at a cost so I understand I shouldn't expect everything for free but I would like to be able to login when I'm at my home computer or phone with something on my mind without needing an additional license. Again, I understand why that's not feasible :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carey Waddell

The best I have used in 26 years, though a bit difficult to learn in the beginning. Highly recommend

Used daily for 6-12 months
Reviewed 2018-03-23
Review Source: Capterra

Pros
The best feature is the ad/hoc reporting. You create whatever you want. Next is the ability to do multiple transactions for a customer from the same window, with a very quick and easy reloan procedure. If an item is repawned by a spouse, the item can be brought up on the transaction window and change the customer then you are done. Transaction and inventory history reports are excellent and the mobile ap is very useful. Customer support is top of the line. The unfinished jobs buttons on the dashboard have made us far more efficient at keeping current. This is really great with police reporting and pricing items to be forfeited. The store and employee performance tabs are great. The estimator is very helpful when learned to use properly. I like knowing backup is automatically done and offsight. The customer suggestion area makes improvements to the program happen regularly and efficiently. A lot of great ideas come from all users being able to expose their ideas and needs then have others vote on and expound on the idea.

Cons
At first, getting used to navigating and using the program. However, with patience, practice and seeking to understand the procedures, that is overcome in time and the benefits are well worth the effort. Entering new items for pawn sometimes takes longer, but the estimator makes it quicker with common items. Also, reloan of previously pawned items or items the customer purchased if entered under their name is very easy and fast. Even if an item was not purchased under their name, a quick ad/hoc search will allow for doing a quick and easy repawn. Perhaps the biggest con for me right now is the layaway feature. It is usable but still needs some work. My experience with support leads me to believe this issue will be corrected in the near future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Carey Waddell

Most versatile I have used.

Used daily for 1-2 years
Reviewed 2019-04-04
Review Source: Software Advice

Inventory control has become better and time spent searching for items has been greatly decreased because of the ad/hoc search flexibility. E-commerce use has been increased with added income from increased exposure. Repeat customer transaction speed has been greatly increased.

Pros
This software has great flexibility because it is so comprehensive in what is offered. The ad/hoc search feature offers almost any arrangement and grouping you will need with the user setting the parameters (no asking programmers for a special report design). Multiple transactions for a single customer can be done all at the same time without exiting and restarting after each transaction. The estimator provides great help in evaluating the loan value of an item. I have found it especially helpful with jewelry. Customer service response time and help in solving problems has been the best I have experienced over the 2 previous software programs used.

Cons
Because of its comprehensive nature, it takes more time than other programs to learn and become comfortable with using. The transition is a little more difficult, however, once becoming comfortable with the program I think it is well worth the effort and time. The time involved with entering an item for the first time is a little more cumbersome than other programs, however, when the item is repawned the process is much faster and easier than other programs I have used, so this balances itself over time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kimbal Hutchinson

Bravo is the BEST pawn software I have ever used. Tried several others and nothing compares. Lots of features. Does just about everything you need.

Used daily for 2+ years
Reviewed 2019-02-23
Review Source: Software Advice

Bravo was the best change I made for my pawn shop. People make payments on loans and layaways with Mobile Pawn even when we are closed. The integration with eBay, Buya.com, my own company website is really great. Listing on Gunbroker, Craigslist, Amazon, and more is so easy. I know the Bravo team constantly works on improving and making Bravo even better with new and improved features. Can't say enough about this program and the people behind it.

Pros
Bravo has to be the best pawn shop software ever developed. It does everything a pawn broker needs in the business and Bravo is constantly upgrading and making the software better and more user friendly. I was sceptical when I first got Bravo because I did not believe it could do everything they said it could do but now after several years of using Bravo, I can not imagine using any other software. I have used several of the other programs and always seems to have problems of some sort. With Bravo I may have an issue once or twice every six months and the Bravo techs get me going in a matter of minutes. Usually it is a driver issue with my computer. The Bravo techs are the best. They treat you like family. They really care about getting you up and running as fast as they can with minimal down time. And reliability, I have only had one time when Bravo was down for about an hour in 3 years and I believe that was due to severe weather where they are located, understandable. Bravo is so easy for new employees to learn. You just type in a make and model and 99% of the time it comes up in Bravo and you just have to put in a short description and check some pull down boxes and it figures the price for you. You can adjust the price if needed. Also on the same page you have statistics like average loan amount, average buy amount, default ratio, and a few others, very good to have when pricing items your are taking in. I also love the Customer Loyalty Reports. This tells you a lot about your customer. Stuff like Total # Redeems, Total # Forfeitures, Lifetime Contribution, and so much more. It is really great. Bravo is also the best for listing items on eBay seamlessly. Quick and easy. You can list on Gunbroker, Craigslist, and Amazon, just takes a little more effort but it is still so easy. Bravo can set you up with your own company branded website for your products. I have this and it is the best thing ever. My local customers get to see what I have put out for sale lately or I can ship to anyone in the country. This is another thing great about Bravo, when you post something to the internet you can post to Bravo's website- Buya.com, Your Company Branded website, and eBay all at one time and when you sell your item on any of these sites, Bravo will automatically take of the other sites. This saves an extremely lot of time. I use to have to list individual items on eBay, then on my website and when it sold sometimes we would forget to take off one of the sites and it would sell again and this would cause a negative feedback from the customer. This is the quickest and easiest program I have ever used. I have just recently signed up for Bravo's Mobile Pawn Advantage and this takes the game up to a whole new level. Mobile Pawn is an APP on your smart phone that lets customers Pay on their pawn or layaway. Mobile Pawn also sends a notification or text to the customer to remind them a payment is coming due soon. Again, I was worried about the cost over the revenue and now we have had Mobile Pawn for about 3 months and we get between 3-10 payments a day. We come in to work in the morning, log in to Bravo and the printer just starts printing receipts. Sometimes a receipt will print during the day and it will be a payment being made on Mobile Pawn. Payment are being made on layaways and pawn extensions. And since we have our company branded website the customer can shop just our store on the Mobile Pawn APP right on their phone. And this is so exciting, last week I had my first FAST CASH transaction on the Mobile Pawn App. A customer took a picture of an air compressor and put a few details and how much he wanted and we ended up buying it. We have had about 4 or 5 Fast Cash transactions and it is so awesome. With Bravo you can run ANY type report you need. Bravo keeps a digital FFL log book and a copy is stored on your hard drive. Keeping track of the cash in your tills and safe is so easy. I would need a whole lot of space to talk about every thing Bravo does for me and my company but the bottom line is this is, by far, the best program on the market. I am on first name basis with a lot of Bravo's staff and they are such wonderful people. I feel they really want you as a business owner to succeed. They are great. We are just a small pawn shop in Callahan, FL called First Coast Pawn & More, Inc. You can find us on Buya.com, www.firstcoastpawn.net, www.firstcoastpawn.com, eBay, Google, and also Facebook. Forgot to mention how easy it is to post to Facebook, Pinterest, Twitter straight from your merchandise webpage. And there is so much more this software can do for you because I know I am forgetting something. If you are reading this and you own or run a pawn shop, you owe it to yourself to take a look at Bravo's software. It is the best. You can call me anytime with any questions, my name is Kimbal Hutchinson and I own First Coast Pawn & More, Inc. [SENSITIVE CONTENT HIDDEN]. Thank you very much for taking the time to read my review.

Cons
Since we, as the pawnbroker, some times have to enter new data, sometimes it gets entered wrong or labeled wrong but the Bravo techs will fix extremely fast. There are some other issues that we as the pawnbroker may want to implament in Bravo and the Bravo techs are working hard to make these changes for us. I know I made several suggestions and the Bravo techs made it happen. They are great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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