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Upserve vs Epos Now Comparison

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Overview

Category Leaders

Upserve POS - formerly Breadcrumb - is a POS management system for bars and restaurants that allows users to manage teams,...

Category Leaders

Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

59

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

163

72

15

3

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

158

28

24

11

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

It is far more affordable than most POS software/hardware options, is reliable, and has great customer service.
In addition to a great overall product, the 24hr phone support is outstanding if you ever have any issues.
It is a great system that allows an ease of use in a friendly interface that is very intuitive.

Pros

Great customer support, very easy to use brilliant for accountancy and amazing software.
After being held to one time only only for this call price and grand promises of excellent customer service.
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

Cons

The system does crash from time to time, which can be very frustrating during a busy show.
It’s hard to move order and restart. Sometimes we have problem with clocking in and it causes inconveniences.
If you leave call back they might call you back next day by the time they call back damage is done.

Cons

Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.
I was warned by others and because of the price-point of their system I did not listen. Please don't make the same mistakes I've made.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Billing & Invoicing
  • Booking Management
  • Cash Management
  • Clock In / Out
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Categories
  • Customizable Reports
  • Dashboard Creation
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Management
  • Order Processing
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Role-Based Permissions
  • Sales Reports
  • Scheduled / Automated Reports
  • Search/Filter
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Visual Analytics
  • eCommerce Management
  • Total features65
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Billing & Invoicing
  • Booking Management
  • Cash Management
  • Clock In / Out
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Categories
  • Customizable Reports
  • Dashboard Creation
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Management
  • Order Processing
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Role-Based Permissions
  • Sales Reports
  • Scheduled / Automated Reports
  • Search/Filter
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Visual Analytics
  • eCommerce Management

Integrations

  • Total integrations17
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations30
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Epos Now logo

Epos Now

They just want your money

Reviewed 2 years ago

The experience was terrible. They don't want to help, they take your money and keep giving you reasons on why they can't give it back to you.... go with someone that will give you a money back guarantee. The salesman promised me things that weren't even ready and in production, and then denied me my $3K back when I didn't get what I paid for. Go with Upserve - you won't be disappointed. Lightyears ahead of EPOS.

Pros

Nothing - there was nothing special that other competitors don't already do as well or better

Cons

Everything - the system was clunky, the customer support was lacking - they just care about the check.