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Upserve vs Maitre'D Comparison

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Overview

Category Leaders

Upserve by Lightspeed is a POS management system for bars and restaurants that allows users to manage teams, get updates...

Maitre'D is a POS software providing tools to manage restaurants, bars & hotels and to handle back-office with many functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

59

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

79

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

163

72

15

3

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

3.7

5

4

3

2

1

12

11

6

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

Pros

We have had great success with this product from ease of set up (if you can use an iphone, you can use this product!) to tracking sales and inventory.

SB

Sasha B.

It is a great system that allows an ease of use in a friendly interface that is very intuitive.

Chris K.

In addition to a great overall product, the 24hr phone support is outstanding if you ever have any issues.

SB

Sasha B.

Pros

This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.

AR

Anonymous Reviewer

Outstanding new version, easy to upgrade and it's what our chain accounts want and need.

DK

Doug K.

The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.

MB

Matthew B.

Cons

The system does crash from time to time, which can be very frustrating during a busy show.

LM

Lana M.

It’s hard to move order and restart. Sometimes we have problem with clocking in and it causes inconveniences.

BP

Bryant P.

If you leave call back they might call you back next day by the time they call back damage is done.

ca

cengiz a.

Cons

Service and reliability have been awful, with frequent crashes, the need to pay for every single issue from day one, and an inflexible setup that is killing our restaurant.

BD

Beej D.

It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.

BD

Beej D.

Screen navigation disign is poor. Inventory management screen designs are poor.

MS

Manoj S.

  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features54
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • Cash Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Employee Management
  • For Restaurants
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Online Payments
  • Order Management
  • POS Integration
  • Partial Payments
  • Payment Processing
  • Point of Sale (POS)
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Wait List Management
  • Website Personalization
  • Total features23
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • Cash Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Employee Management
  • For Restaurants
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Online Payments
  • Order Management
  • POS Integration
  • Partial Payments
  • Payment Processing
  • Point of Sale (POS)
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Wait List Management
  • Website Personalization

Integrations

  • Total integrations21
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Podium
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations9
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Podium
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier