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Mad Mobile Restaurant POS vs Epos Now Comparison

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Overview

Category Leaders

Mad Mobile’s Restaurant POS (formerly CAKE) maximizes restaurant management with software connecting the front of the house...

Category Leaders

Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

461

5

4

3

2

1

349

67

20

11

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

3.5

317

5

4

3

2

1

159

30

30

16

82

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

Pros

Our onboarding specialist [SENSITIVE CONTENT] did a great job and walked us through any difficulties as we learned and installed. Our Customer Success Manager [SENSITIVE CONTENT] has been awesome.
I love that I can customize the system as I want and edit very easy. I like that there are tons of options to create and easy to find.
Ease-of-use I find it very easy to train your employees on it everything is super simple and customer service is excellent.

Pros

Great customer support, very easy to use brilliant for accountancy and amazing software.
After being held to one time only only for this call price and grand promises of excellent customer service.
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

Cons

Wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid.
Sometimes it's hard to get support on the phone when something does go wrong.
The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.

Cons

Probably the worst over customer experience I have had across any industry. And this is not after one bad experience, this is spanning 3+ years.
Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features51
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Clock In/Out
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Jewelry Stores
  • For Restaurants
  • For Retail
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kitchen/Menu Management
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Sales Reports
  • Sales Trend Analysis
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Management
  • User Management
  • eCommerce Management
  • Total features73
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Clock In/Out
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Jewelry Stores
  • For Restaurants
  • For Retail
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kitchen/Menu Management
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Sales Reports
  • Sales Trend Analysis
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Management
  • User Management
  • eCommerce Management

Integrations

  • Total integrations14
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations33
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

JM
AvatarImg

James M.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Cake

Reviewed 4 years ago

Problems seem to be addressed. Experience is positive

Pros

Ease of use, cost and customer service

Cons

None now. Cake very agile in fixing problems.

Vendor response

Hi Jame, thanks so much for your kind review! We love to hear that you find CAKE easy to use and have had such positive experiences with our support team.

SZ
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Sam Z.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

A review

Reviewed 3 years ago

Was good, now it sucks!

Pros

Once it’s set up it’s ok. But can’t link 2 locations! So if I have a special I have to key it into 2 locations. Lame

Cons

You changed the way we I look at reports,,,, I can’t find anything anymore! I hate it! It was simple before. Now I can’t even read reports with my phone anymore!

GL
AvatarImg

Giordano L.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

owner of the Pos

Reviewed 2 years ago

was good but now we are behind

Pros

we are very behind with the technology equipment and relationship with business and costumers daily base ...kiosk with self selfservise cash out

Cons

yes missing a lot of improved no try to update with the new technology and relationship with costumers daily base

MA
AvatarImg

Mark A.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Terrible, would not recommend. print off 3 reports just for payroll.

Reviewed 6 years ago
Pros

The servers find very easy to use. But my cash has been down almost 25%over two months now. Cannot figure out why

Cons

Please don't waste your money, pay a little more and protect your establishment.

Vendor response

We're sorry you had an issue with your profitability, Mark. CAKE offers many tools that help restaurants reduce overhead and boost efficiency though CAKE Univsersity (https://university.cake.net/). Thank you for taking the time to voice your experience.

TK
AvatarImg

Timothy K.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Cake at Fisherman's Market and Grill

Reviewed 2 years ago

its been very easy to use and easy for our employees

Pros

the ease of making changes to Menus and others.

Cons

i wish that cake offered a loyalty program, with the times we are in right now it would be a benefit

LC
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Lori C.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Our first POS

Reviewed 2 years ago

With COVID-19 this made our ordering and pick up lines easier to manage. The system also helps charging for the extras, since it’s on the order they get charged where before even if they wrote it down they wouldn’t add it on the bill.

Pros

This purchase came at a perfect time. We have two walk up windows that now serve as ordering & pickup. We used to hand write our orders and give them to the kitchen, now everything goes thru the system and easier to read and get orders as the customers want. I was able to set it up myself which shows how easy it is to understand even for a person new to using a computer system.

Cons

There should be a way to turn off the promised for time on the online ordering. We’ve tried to explain to our customers that in our situation it’s hard to keep track of time to make an order that was put in an hour ahead of time especially if it’s a big order.

PS
AvatarImg

Peggi S.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

CAKE review

Reviewed 4 years ago

Great experience. Looking forward to using it with Quickbooks.

Pros

Easy to use. We are able to track sales by individuals.

Cons

I would like to be able to run reports for a full year. Right now you can only do 3 months at a time.

Vendor response

Thanks so much for the review, Peggi! Glad to hear that your CAKE POS has been easy to use and helpful in tracking individual sales. We appreciate the feedback on reporting. Our team is working on a bunch of enhancements that should allow for you to choose whatever range you like for reporting. We will let you know when this is ready to launch. Thanks again for being a CAKE customer!

KR
AvatarImg

Kelly R.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Save time, money, and no mistakes.

Reviewed 4 years ago

Cake has made starting my small restaurant of 1 employee, my husband and myself easy to maintain. We do not have to worry about reading handwriting, lost tickets, and so many other things that can go wrong with human errors. The main reason I chose the Cake system is because of the built in online ordering system. I do not have to pay a 3rd party for this feature, it has been flawless and a very important part of our business. The record keeping and report system saves so much time, the system sends reports to my accountant daily and monthly I just set it up and forget it. Time sheets, sales tax reports, so much more I could write a book. Overall the Cake system has been wonderful for us we just hit our one year make of opening this restaurant and we keep growing.

Pros

The POS register is easy to use my husband is not in the 21st century when is comes to technology, he is the only person that runs the register and inputs orders.

Cons

Nothing I can think of right now, there are a couple little features I would like but they are more for convenience for my restaurant.

Vendor response

Hi Kelly, thanks for your kind review! We love being a part of our customer's success stories. Cheers to your first year and continuing to grow with CAKE!

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Steve Z.

Verified reviewer

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

CAKE POS System Works Perfectly for Us

Reviewed 4 years ago

We have been using the CAKE POS system for a year now and everything is functioning smoothly as designed.

Pros

Ease of setup, ease of use, ease of maintenance, top notch support, and account manager that actually takes interest in our needs.

Cons

I have no cons with using CAKE, everything is working as it should.

Vendor response

Thanks, Steve, for your 5-star review! Love to hear that CAKE POS has been working perfectly for you and your needs. Thank you for your business, we appreciate you being a piece of CAKE!

AS
AvatarImg

Adam S.

Hospitality, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

The worst customer support

Reviewed 2 years ago

The worst

Pros

Easy to use to ring items, to add menu items and to close out the day and batch.

Cons

No customer support, has Glitches all the time, right now I have been on hold for 49 minutes trying to get in touch with anyone in support.

JM
AvatarImg

Jennifer M.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Love the way it has help our ordering for our restaurant!!

Reviewed 5 years ago

No mess up on our orders going to kitchen because staff can't read the waitress handwriting

Pros

It is so easy to navigate through and I can easily teach just anyone how to use it even the dumbest blond you know!!

Cons

I really can't think of any cons at this very moment it use to be time sheets but there was an upgrade that fixed that so now I love that!!

Vendor response

CAKE is always happy to get glowing reviews from restaurants like Baby Blues BBQ. We make software that is simple to setup and train employees on without slowing down your operations. We make ordering and timesheets easy for restaurants, and if you ever have issues with timesheets or anything else, please reach out to support@trycake.com or CAKE University https://university.cake.net/ for video tutorials. Thank you for choosing CAKE!

JC
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Joseph C.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

running 85 seat cafe

Reviewed 5 years ago

better control of food and labor cost. able to quickly analyze performance of servers and menu items. cheaper credit terms and I had previously

Pros

user friendly, outstanding customer service. saves money from missed charges tremendous control of monitoring sales avenues and cost control, great having payroll and credit systems all in same unit

Cons

being dependent on system for everything. Restaurant can't function without it now. It does require some employee training but it is more user friendly than any other systems we've used in the past

Vendor response

CAKE is glad to hear Nothern Pacific Beanery is saving money, controlling costs, and reducing errors with our Point of Sale system. CAKE does so much work at restaurants it does tend to become critical technology. Thank you for choosing CAKE, we¿re happy to make it easy for your restaurant to grow further!

TC
AvatarImg

Tammy C.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

CAKE IS GREAT

Reviewed 2 years ago

When we can pull a report to tell us the last time a "Tuna Sandwich" sold, that explains why the container as aged out....reports like this help us make menu decisions based on numbers and not just we thinks.

Pros

The overall CAKE experience has been great from day 1 of asking questions to now 2+ years in business and using it daily. "Patience and care" that we knew what we were getting and the knowledge to work it was the deciding factor for our choosing CAKE.

Cons

I miss some of the features from the reports prior to the most recent updates but I like a lot, like the date range being as long or short a time frame as I want, of the new reports. I like the original "Employee Clock-Out Report". I still use it because the new "Payroll" report prints to lightly and is too busy with un-needed columns for my payroll purposes.

TL
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Tia L.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

I Like Cake!

Reviewed 2 years ago

Overall I am very happy with the Cake POS and would recommend it to other restaurants.

Pros

I like how easy Cake POS is to use and learn its functions for managers, bartenders and servers. We have 4 registers and are high volume and we rarely have problems.

Cons

Sometimes it's hard to get support on the phone when something does go wrong. Also, would like to have had help in setting up the system initially, however, I think now you may get installation provided.

NP
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Nana P.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

CAKE Point of Sale review

Reviewed 5 years ago
Pros

One of the customer rep. was so helpful. And if it wasn't for him we would have changed companies. We were so glad that he could help and he was so willing to make everything work. We loved the system, but everyone who came didn't help out like he did. And now it's perfect

Cons

No cons were added to this review

Vendor response

Thank you Nana for your kind words about CAKE and our own Daniel Harrison! He sure does know how to solve clients¿ problems, and we're happy your CAKE Point of Sale is now working perfectly. We're hoping our training makes every member of the team more like Daniel! ;) If you ever have issues with support again, please do reach out to Support@trycake.com or Daniel Harrison directly, we'll make sure your technology keeps running eggsactly as you need it to!

am
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andrew m.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Fake I mean Cake

Reviewed 2 years ago

At first I liked. then things got really bad. wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid. Now with stimulus and ppp loan Im ready to soar and ready to make any back and forward payments and I was denied!!! Now im stuck with a POS system. When your down and struggling Im not one to burry someone.Thanks for nothing [SENSITIVE CONTENT HIDDEN]!!

Pros

software was ok horrible customer service

Cons

I liked it. was more of a personal issue

dd
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diane d.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Cake Program

Reviewed 4 years ago

It is very easy to get my yearend taxes done now. When Insurance people needed to see my sales it was so much easier than when I did everything in a book!! It took me days before.

Pros

It is very easy for me to use since I am not usually very computer savvy

Cons

Nothing that I can think of. I never had a POS system before. I only had a cash register so I really love that. It is so easy to see what your employees are doing and what your sales are at any given time.

Vendor response

Thanks, Diane, for your kind review! We love hearing that the transition has been smooth coming from a cash register and that you have been enjoying all the expanded features that come with CAKE.

MH
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Morgan H.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Cake made our life easier

Reviewed 3 years ago

We've been using cake POS system for a couple years now and I've been very happy with it. Wish that we had the income to bring in the pads because that would have made things so much easier.

Pros

Customer support, and ease-of-use. I love the fact that customer service helped us quickly and efficiently.

Cons

Would like it if the payroll would have a marker showing paid and not paid.

Vendor response

Thank you for your kind words Morgan. As we strive to continually be an easy to use Point of Sale, we are glad to hear that we made your life easier! Also, we will definitely be giving a shout-out to our Customer Support team for being quick and efficient.

SO
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Sherilyn O.

Restaurants, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Mad Mobile Restaurant POS

Very satisfied

Reviewed 2 years ago
Pros

I could update the system and track data from the comfort of my own home. Reports were thorough and comprehensive. The system was very user friendly.

Cons

I really didn't have complaints. Our property is now being leased by an authentic Mexican restaurant and grocery store. I think the POS would have had more appeal if there had been a Spanish translation available; as it was, the [SENSITIVE CONTENT HIDDEN] opted to use a different system.

AB
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Anna B.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

Very user-friendly on the front end, somewhat clunky on the back end

Reviewed 4 years ago

Overall, our experience has been great. Before switching to CAKE we were using Square, which worked well when we were just a small cafe, but now that we've gown into a full service restaurant it's made a huge difference having a system built specifically for the industry.

Pros

The POS is very intuitive - very little training is needed before staff have it figured out. It's also very customizable so we've been able to get tickets and receipts to print exactly how we want them to.

Cons

Editing the menu is pretty arduous. There are a lot of steps involved in changing just one item and there still seem to be a few bugs to sort out. The reports are also more limited than we would like and present the data as lists of numbers rather than charts, which would be easier to digest.

Vendor response

Hi Anna, thank you for taking the time to write a review. We are glad to hear that you were able to grow to a full-service restaurant and decided to partner with us. We pride ourselves on being simple and intuitive and we are happy to hear that little training was required for your staff. Thank you for your candor, we are always looking to make improvements to our Point of Sale.

JL
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Joanna L.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mad Mobile Restaurant POS logo

Mad Mobile Restaurant POS

LOVE it!

Reviewed 5 years ago

Totally changed my business. Now we track what items are selling best, peak times for employee scheduling and I don't have to go back to my deli to make sure the register has been closed for the evening. I get an email as soon as that is done!

Pros

Ease of use. Easy to train employees on, easy to make menu changes. Easy to keep track of sales and clock in/clock out for employees.

Cons

No cons were added to this review

Vendor response

CAKE is happy to hear Main St. Desserts & Deli is getting the reports, data, and scheduling assistance that you need to run your business your way. We make sure you keep moving forward without having to recheck your registers manually every night. Thank you for your great review of CAKE.

MR
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Mauricio R.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Mad Mobile Restaurant POS

Very helpful Staff and easy to use software

Reviewed 5 years ago
Pros

We chose CAKE because it was affordable and very user-friendly and highly recommended by our Sysco Agent. We are a small coffee Shop and our staff has been quick to learn how to use it they seem to have an easy time. We are using it for our time sheets, it's good for basic reporting, We are not using the tablet yet but I know another place that uses it and they seem to be happy with it. For the price point I think CAKE is a good system to have.

Cons

Would like that the system had a way to customize reports (Like the fonts or the way they appear) but overall good for the price. When setting up menu items the features sometimes take a long time to set up. We have been happy with cake. Now finally we are able to manage time sheets from anywhere.

Vendor response

CAKE Point of Sale is meant to be the affordable solution that keeps your whole team working smarter while being extremely intuitive and user-friendly. Glad to hear CAKE is part of your Perfect Equation!

JG
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Jodie G.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mad Mobile Restaurant POS

More Profits

Reviewed 2 years ago

We realized after only 2 days use, extra's the customer's were ordering were being pay for and accounted for. With our old system of using pen and paper, these sales were not being recorded which was profit loss. Now having to be put in system, we are seeing a bigger profit on the extra's.

Pros

So Easy to learn and use. Cake POS keeps up with all my daily figures I need the most. Alot less paperwork on my part.

Cons

Nothing really....learning to use reports took the most time....

BH
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Bryan H.

Restaurants, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Mad Mobile Restaurant POS

Cake Review

Reviewed 3 years ago

This is my first POS system. I think its expensive but I think the system has help me recover at least part of the cost and now I know a lot more about my restaurant. The tech support team is very good. I have had the system for about 4 months now and I am still learning. I know the software people are in this to make money but for small companies you can't afford the add ons because the cost is too high. They don't explain about the add on pricing up front. I thought time tracking, scheduling and inventory would be standard. Overall I do like the system but I will know what ask and look for when my contract is up.

Pros

- Easy to use - Easy to change the menu - Online ordering is available - Keeps track of items left if I put in the quantity left - Tracks all kinds of things such as discounts, comps, etc. - System was fairly easy to set up - Tech support is very good

Cons

- Online ordering will not let you track the number of items left. If I put on the POS I have 3 special left that won't reflect to my online ordering so I have to manually turn it off. This has been my biggest beef because I have limited items on some things and I can't sell them online because the system can't track how many are left. - Credit Card money is slow to go in, we have not tried paying...

JC
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Johnny C.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Mad Mobile Restaurant POS

Credit Card Processing Fail

Reviewed 3 years ago

Absolutely terrible, In the last few months our deposits did not even show up till days later and they called it a glitch and now our next day deposits are showing up the next day after 4pm when the bank has already closed so actually it's not next day funding but they are charging for it!

Pros

It was easy to use and in the beginning but all down hill from there

Cons

Frequent customer options limited, they only have one available

JR
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Joshua R.

Restaurants, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Epos Now

Epos Now

Reviewed 6 years ago

I do not own any establishment that uses this software. I am a junior in college who had to design a restaurant and pick a POS to use for our establishment. Epos now is what I chose, and to test out the system, I went to a local restaurant that uses it and they allowed me to test out some of the functionality.

Pros

The system has a great table planning function that allows you to split and merge bills easily as well as see which tables are closed/open and which generate the most revenue. The system is very easy to use and is super user friendly. Customizable dashboards were a big plus as well. The system keeps track of ingredients and sends alerts to owners/managers when items are running low. Accounting and payroll are calculated as well. A lot of the functions make the life of the managers much easier and the system does a great job of keeping everything organized.

Cons

No cons were added to this review

Rl
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Robin l.

Restaurants, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Epos Now

Ok for retail terrible for full service restaurant

Reviewed 4 years ago

Stay away if you are a restaurant

Pros

Nice printers.

Cons

Poor print direction. Hard to take multiple charges. Can't be used as system of record. Slow. Poor synching

Vendor response

Hello Robin, I am sorry to hear that you have experienced difficulty in using our system in your service restaurant. It is a shame to hear this feedback as we do have hundreds of full service restaurants using our system without any issue. I am keen to discuss this with you and arrange for a member of our technical team to contact you and test your network connection and printers to ensure they are operating effectively. Please, could you provide your best contact number so that I can give you a call? Many Thanks, Naiomi

AH
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Alexander H.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Epos Now

Horrible customer service.

Reviewed 2 years ago

Horrible customer service. They do not answer the phone for technical support, but when I called to buy as a new customer, they answered the phone immediately.

Pros

Easy to navigate.

Cons

Does not have some common sense features used in restaurant business.

BB
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Binod B.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Epos Now

Worse POS system i have ever used and also i did a complain but no response.

Reviewed 7 months ago

One of worst pos system i have ever used and also customer service is so bad. They never reply you back ,they don't take your issuee and keep charging you.

Pros

I didn't like at all, so hard to use and also customer service is very bad.

Cons

I didn't like any thing in this pos system

AR
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Anonymous Reviewer

Verified reviewer

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Epos Now

Epos Now not great

Reviewed 4 years ago
Pros

We mostly like the look of the pos screen and ease of use of the pos. We also like that it has a time clock feature.

Cons

I don't like that everything costs extra. I think you should be able to do bulk transfers without paying extra for it. I'd also like to see a loyalty program as part of the system.

Vendor response

Hello Reviewer. Thank you for taking the time to leave us a review and provide feedback regarding our system, I'm sorry to hear you would be unlikely to recommend us. Engaging with our customers allows us to continually enhance our product and the feedback you have given will be collated and reviewed within our product development. If you would like to provide any additional feedback please email customer-engagement@eposnow.com. Kind Regards James

DJ
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Daryl J.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Epos Now

Don't get used to it working

Reviewed 9 months ago

Wish I did not chance POS providers

Pros

Pretty easy time set up and get working, good apps to make experie tailored

Cons

But every update creates a new problem. System start off decent speed but it does not last. When you call and after waiting an hour on hold they 'trouble shoot' for 95min before they say sorry buisness hours are closed where you are. You need to call back tomorrow and wait for another person.

JW
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Jeananne W.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Epos Now

POS system suitable for small retail outlets only

Reviewed a year ago

Still waiting to resolve outstanding payment issues

Pros

POSTouch screen , POS customer display. If it had of worked the intergrated eftpos

Cons

Unfortunately EPOSnow is not at all suitable for medium to large retail businesses. There are many basic functions it is not capable of doing and those that it is capable of doing mostly require you to download and pay for additional apps. We where not able to do something as basic as print off a customer invoice on A4. It does not recognise duplicate barcodes. The eftpos system that was sold with the product does not work through our store due to its inability to accept the "basic card". Salesman's knowledge of the product was very limited, they are the experts and I feel it should have been up to them to ensure this product meet all of my business model requirements. Very disappointed and have now returned to the old POS system

MJ
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Max J.

Furniture, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Epos Now

Find Something Else

Reviewed 6 years ago

Spend the money and buy Quickbooks POS or something specific to your industry

Pros

Liked the screen layouts and way system 'held' custom orders. Liked the customer support team even though None of our requests were met or resolved

Cons

The way the system incorporated Taxes was horrific. System was a hybrid restaurant / retail solution but not specific to either. If you are a British business this may work I don't know, but for a US retailer this system is a problem. And no attempt to fix by the software writers. I would Not recommend this product.

DK
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Daryl K.

Electrical/Electronic Manufacturing, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Epos Now

One of the best SAAS point of sale systems I've seen!

Reviewed 5 years ago

Overall i rate this the best fair priced POS system available with good support.

Pros

- Great front office (terminal) - Own backoffice module, so you can review sales, edit settings etc, manage inventory - Smooth for full touchscreen devices. Software only or full hardware bundle available - Connected to your system from everywhere. Even on your smartphone. - Easy handeling of functions, they also have a guide me assistant to get started if you are a novice. - Apps store to expand your system by your own needs

Cons

- Have to enter items manually. They do have a import module you can buy as a subscription. Can get expensive if you add all those subs in total. this should have been included in the system, at least a simple import feature. - The app store needs to be open to third party developers

BO
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Barbara O.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Epos Now

Thiago is the BESTand GREATEST PERSON …

Reviewed 6 years ago
Pros

Thiago is the BESTand GREATEST PERSON ON EARTH, he has programed our POS equipments where we are able to open our business tomorrow and tonight I can sleep peacefully. Thank You for the use of the POS equipment. MAHALO and ALOHA (THANK YOU) kIMO (oKIS iNC)aol.c

Cons

Had a shipping issue due to being in Hawaii but was resolved rather quickly by the support team and UPS.

LU
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Lisa U.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Epos Now

Love the software - both front end and back end

Reviewed 5 years ago

Would recommend that if your looking for a POS system you look at this software

Pros

Both front end and back end of this software works well, ease of use and the ability to customize is what I like most

Cons

customer service is lacking and that is not good in my book I had to call and e-mail many times and never felt that I received the correct support

DQ
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Danielle Q.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support