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CCC ONE vs Web-Est Comparison

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Good recommendations?

Overview

More than 28,000 collision repair shops rely on CCC’s solutions to reduce friction and scale their business. From AI-generated...

Affordable Collision Estimating Software For Independent Auto Body Shops

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

147

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

35

5

4

3

2

1

23

5

2

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

3.2

6

5

4

3

2

1

2

1

1

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

The best part has to be how easy it is to follow the vehicle progress through the facility. Especially helpful when you have multiple repairs going through your shop.
CCC has always been responsive, and my favorite thing about them is that they are very forward thinking. They are the only company that had photo estimating when covid hit and online scheduling.
I currently use CCC One Total Repair Platform and it's great. It's extremely easy to use, is far better than Audatex and the management side is also a lot easier than Rome or Nexsyis.

Pros

Not enoughreviews yet

Cons

I don't see any point that is negative at the moment.
There aren't many things to say here but I do have one or two complaints. I have and pay for the RPS option which is to populate recycled parts for the vehicle I am writing.
Sometimes it lags but once restarted it will work.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review5 years ago

Key features

  • Total features23
  • API
  • Activity Dashboard
  • Appointment Management
  • Billing & Invoicing
  • CRM
  • Cost Tracking
  • Estimating
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Labor Rates
  • Maintenance Scheduling
  • Order Management
  • Parts Management
  • Performance Metrics
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Repair Tracking
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Transaction History
  • VIN Decoder
  • Vehicle Tracking
  • Work Order Management
  • Total features12
  • API
  • Activity Dashboard
  • Appointment Management
  • Billing & Invoicing
  • CRM
  • Cost Tracking
  • Estimating
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Labor Rates
  • Maintenance Scheduling
  • Order Management
  • Parts Management
  • Performance Metrics
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Repair Tracking
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Transaction History
  • VIN Decoder
  • Vehicle Tracking
  • Work Order Management

Integrations

  • Total integrations4
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net
  • Total integrationsN/A
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

dw
AvatarImg

david w.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Web-Est logo

Web-Est

Has been decent over the last 8 years

Reviewed 6 years ago
Pros

Fairly easy to use , can write on phone , tablet , computer , customer service is good , has been good for most of the 8 years I have been using it , but

Cons

It seems that it is getting more frequent that it becomes useless for awhile , sometimes a couple days at a time costing me, when you get customers in and can not write them an estimate , they tend to go elsewhere that CAN write one , I have found out , therefore you lose money and potential customers . I do not run my business this way and as soon as my contract is up , I am done with web-est