ChiDesk Features

ChiDesk

Appointment scheduling for spas & salons

4.59/5 (22 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activities Booking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Before & After Pictures
Billing & Invoicing
Booking Management
Booking Notes
Booth Rental Management
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Commission Management
Confirmation/Reminders
Customer Database
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Salons and Spas
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Inventory Tracking
Loyalty Program
Marketing Automation
Member Management
Membership Management
Mobile Access
Mobile App
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Online Registration
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Point of Sale (POS)
Practice Management
Purchasing & Receiving
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reservations Management
Resource Scheduling
Room Booking
SMS Messaging
SOAP notes
Sales Reports
Scheduling
Social Media Integration
Student Management
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Learn moreCompare App
API
Access Controls/Permissions
Activities Booking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Before & After Pictures
Billing & Invoicing
Booking Management
Booking Notes
Booth Rental Management
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Commission Management
Confirmation/Reminders
Customer Database
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Salons and Spas
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Inventory Tracking
Loyalty Program
Marketing Automation
Member Management
Membership Management
Mobile Access
Mobile App
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Online Registration
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Point of Sale (POS)
Practice Management
Purchasing & Receiving
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reservations Management
Resource Scheduling
Room Booking
SMS Messaging
SOAP notes
Sales Reports
Scheduling
Social Media Integration
Student Management
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Visit WebsiteCompare App
API
Access Controls/Permissions
Activities Booking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Before & After Pictures
Billing & Invoicing
Booking Management
Booking Notes
Booth Rental Management
CRM
Calendar Management
Calendar Sync
Capacity Management
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Commission Management
Confirmation/Reminders
Customer Database
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Salons and Spas
Gift Card Management
Group Reservations
Group Scheduling
HIPAA Compliant
Inventory Management
Inventory Tracking
Loyalty Program
Marketing Automation
Member Management
Membership Management
Mobile Access
Mobile App
Multi-Location
Multiple User Accounts
Online Booking
Online Payments
Online Registration
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Point of Sale (POS)
Practice Management
Purchasing & Receiving
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reservations Management
Resource Scheduling
Room Booking
SMS Messaging
SOAP notes
Sales Reports
Scheduling
Social Media Integration
Student Management
Template Management
Third Party Integrations
Treatment Packages
Website Integration
Visit WebsiteCompare App

ChiDesk Feature Reviews

21 reviewers had the following to say about ChiDesk's features:

EDUARDO O.

Functional and easy to use.

2020-01-06

CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and services we offer in the beauty salon, no doubt this tool has accompanied us during these 4 years and helped us in the development of the business, was the first official website that had our business, we are very pleased with the result that provided you, this program has a good performance and can not only be used by beauty salons because it has great flexibility, can be used in any professional field, which requires the attention of customers through appointment management.

Pros

As for its functionality is oriented to the scheduling of appointments and reservations online, also offers digital marketing and billing. On the other hand, it is very easy to configure and use.

Cons

I would like to develop an inventory control function, thus complementing this program and allow me to centralize all the management of the salon with this program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zeki D.

Almost 3 years of Chidesk

2020-07-17

My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.

Pros

Amazing support ([SENSITIVE CONTENT HIDDEN]🙏🏼) Quick development team Very good multi-location capabilities Strong accounting Location-based pricing Hotel PMS integration Data portability and freedom Frequent updates

Cons

Mobile app still needs some polishing Integrations can be extended

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ARVINDRA T.

Practicality

2020-11-24

As discussed in "Pro's"

Pros

The ease of application and correction of errors is well managed in the settings of the system. Tracking of cash ups, employees and suppliers makes for a huge time factor saving vs creation of numerous excel folders.

Cons

None at this stage - check in 6 months time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark H.

SpaGuru

2014-11-20

In less than a day, you can be up and running with your financial aspects, services offered and most importantly provide a professional customer interaction and relationship management service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Johan H.

Spa Guru product review

2014-11-30

Its user friendly with loads of reporting functionality.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Vijay A.

Good but can be improved

2019-07-19

Pros

Looks quite detailed ... workflows are standard. many payment options.

Cons

Needs to improve it UX & UI.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from SpaGuru


Hi Vijay, thanks for submitting a review. Normally our customer success agents would fully support you in understanding and setting up the system to cater for your needs. Unfortunately, you did not respond to any of our contact requests to assist you. Please get in touch should you wish to get a better understanding of everything our system can help you manage at your business.

Read more
Tamara B.

Spa Guru Evaluation

2014-11-21

Another great feature is that I have the system on my lap top which is synced & I can make or delete booking outside of the spa.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Henry O.

Satisfied Customer

2014-11-19

This is a program that works and where one has access to accurate figures.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hester M.

Spaguru

2014-11-19

We are very impress with this program, save alot of time, easy to understand.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Vicky O.

Review on Spa guru

2014-11-19

Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees working hours.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie S.

SpaGuru review

2014-12-01

Easy to use software. Customer service is normally great.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Harrison V.

Awesome and powerful software!

2017-09-06

Pros

Very friendly developer and support team, they are very willing to go the extra mile for their users.

Cons

The only negative thing I have to say is the scheduler design can become very cramped when adding more than 30 therapists.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Troy K.

SpaGuru and online product, CHI DESK.

2014-11-20

Pro's: Service is always at hand when needed-Very efficient The product is versatile and adaptable for personal preference I enjoy the reminders it sends out to clients Just a really great program Cons: One should be given more training on the program.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marius G.

SpaGuru Software

2014-11-19

They are so unbelievable in their support, they were the only company that was willing to help me by changing the colours of the program to make it accessible for my disability.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chalene L.

Spa Guru

2014-11-19

Great customer service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Andrew C.

SpaGuru

2014-11-20

The best part is the customer service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mona E.

SpaGuru

2014-12-19

I am very happy to use SpaGuru software it helped me a lot in my business and the customer service is more than perfect I just have small issues that i cant use a lot of options (may be it is related to my country system) like sending emails or sms.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
sheryl v.

Spa Guru

2014-11-20

A wonderful product, makes running a salon easy. Manages stock, staff and always new updates.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Susan M.

Really Good

2014-09-07

I own a medical aesthetic practice and share with a doctor and this software is fantastic! Very easy to use and really great that its accessible online.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Liza L.

Go for it!!!

2014-11-24

We have been using SpaGuru for four years now and we cannot think of a single complain.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gunther D.

Revolutionary front desk software

2014-11-18

The monthly cost of the software far exceeds the value received from Chidesk.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more