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CHK PLZ Logo

CHK PLZ

Adapt your business by going contactless!

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CHK PLZ Pricing, Features, Reviews and Alternatives

CHK PLZ product overview

What is CHK PLZ?

CHK PLZ is a contactless payment and ordering solution built for the future of the hospitality industry. The platform is your one-stop-shop for any dine-in or dine-out needs thanks to their online ordering and delivery, digital menus and touchless QR code payment solutions.

Key benefits of using CHK PLZ

• Commission-free pickup & delivery orders
• QR based digital menus & payments
• Dine-in order & pay at table solution.
• Alleviate marketplace commission fees.
• Increase your efficiency with our POS integrations.
• Own your customer relationship.
• Offer your own in-house delivery, without your own drivers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
Chat
Email/Help Desk

Training options

Live Online
Documentation
In Person

CHK PLZ features

Functionality

4.8

/5

24

Total features

45

4 categories

Most valued features by users

Inventory Management
Multi-Location
Order Management
Third Party Integrations
Customer Database
Sales Reports
Inventory Tracking
Discount Management

Functionality contenders

CHK PLZ users reviews

Overall Rating

4.9

/5

24

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.88/10
Rating distribution

5

4

3

2

1

22

2

0

0

0

Pros
Piklìz Comptoir Caribéen is proud to work with CHk PLZ. A dedicated team, always innovating, amazing customer service plus their cheap rates made me save more than $2101.36 in commission fees.

AA

Akim A.

The quick turnaround on any request, how easy it is to use, a very efficient support team, and the super competitive pricing.

VF

Vanya F.

The most impactful features are the Order Pacing (ability to accept a maximum of orders per time slot), Menu Editor (super easy to use unlike the other apps).

MN

Michel N.

Cons
Some missing features in the back office compared to other delivery platforms (Uber, Doordash) however they are in the development pipeline.

kf

kyle f.

Every time I've had a problem, there has been a fix offered very quickly thereafter.

SK

Stephen K.

Server crash, bugs, issues, spills, attitude from drivers. Keep in mind that most of the time (90%), everything goes well.

MN

Michel N.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review from a restaurant

Reviewed a year ago

Chk Plz allowed me to manage orders more effectively and accept more. They also allowed us to give better customer service by saving us time from punching and coordinating deliveries. The experience is great.

Pros

The most impactful features are the Order Pacing (ability to accept a maximum of orders per time slot), Menu Editor (super easy to use unlike the other apps). Having Order Pacing allows us to avoid having too many orders at a time a having to monitor the orders and close them manually, it "paces" the orders for us. You don't have to accept the orders so the stream of orders is perfect when you know your capacity well. Integration with my POS was pretty easy although it took a while, but it was worthwhile because we save a lot of time now and didn't have to pay an extra fee like all the other softwares. As for the platform, all you have to do is insert their links and that's it.

Cons

Their Dashboard was created recently which helps a bit but honestly, we can't use it when it's too busy because it's too slow for our flow of orders. Everything has to be input manually for each phase. When a driver picks up a delivery order, it should automatically mark as Complete on our end. A few times, drivers were waiting for an order that was already delivered or when we lose our order ticket, it's hard to know if it was already done when you are swamped with orders. There is no Search so we still use the old email orders to search for specific orders or clients. But the greatest Cons are the delivery companies which Chk Plz has no control over. Server crash, bugs, issues, spills, attitude from drivers. Keep in mind that most of the time (90%), everything goes well.

Vendor response

We truly appreciate the feedback Michel, and we're glad to see that our order pacing feature is helping you control the flow of orders during a rush. We're working hard to continuous improve our back-office portal and order management tool, specifically with our delivery partners. We'll keep you in the loop once we're able to automate the order statuses based on our delivery partners! Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best in the biz!

Reviewed a year ago

Incredible platform, and out-of-this world service for small businesses. CHKPLZ not only has helped us transform our business to Take-Out, it has enabled us to save over 20K$ in less than a year when compared to other platforms of its kind. Humanly priced, and humanly built. We love CHKPLZ!

Pros

The quick turnaround on any request, how easy it is to use, a very efficient support team, and the super competitive pricing.

Cons

Would love for CHKPLZ to gain more visibility in the future, for all the great work they are doing!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Parfait!

Reviewed a year ago
Pros

Très bon service, réactif et surtout humain!!!! Mamie adore travailler avec CHK PLZ (encore plus quand il nous font économiser + de 1500$ depuis 6 mois en frais de commission)!!!

Cons

Flexible, rapide d'utilisation et de mise à jour. Quand il y a un problème, on parle tout de suite avec des vrais personnes.

Showing original review in French. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best delivery/online ordering partner we could have!

Reviewed a year ago

Overall great experience!

Pros

CHK PLZ has great customer service, and they are very knowledgeable! Bottega and San Gennaro are really lucky to have them as an online ordering and delivery partner!

Cons

The only featuring missing in their lightspeed integration is holding the order until the time it ineeds be ready at for delivery or pick up. They are working on this and should have this feature very soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CHK PLZ make it easier for everyone

Reviewed a year ago
Pros

Both for the customer and for our business, CHK PLZ is a solution that contributes positively to simplifying things. Our staff put now more energy into service rather than payment and this helps to enhance the customer experience. We also noticed a 22% Increase in tips for staff, probably Because 1: there's less waiting at the end of the meal and 2: the great usability of the CHK PLZ solution makes the whole payment process much less painful for the customer. Finally, we observed a faster turnover (Aprox. 15 min saved per table) and consequently, this translates into an increase in our sales.

Cons

There are sometimes a few glitches here and there but sincerely, the CHK PLZ team is always on the lookout and ready to help us, no matter the moment. Whether by email, phone or even in person, there is always someone on the team who will try to explain the situation to us without using complex geeky words. So far, they repeatedly found solutions to the problems we encountered.

CHK PLZ FAQs and common questions

Q. Who are the typical users of CHK PLZ?

CHK PLZ has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CHK PLZ support?

CHK PLZ supports the following languages:
English, French


Q. Does CHK PLZ offer an API?

No, CHK PLZ does not have an API available.


Q. What level of support does CHK PLZ offer?

CHK PLZ offers the following support options:
Knowledge Base, Phone Support, Chat, Email/Help Desk

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