Cuboh Reviews

I really like that hot can take and consolidate other platforms into one easy to use and convenient place. Instead of checking three separate tablets for online orders, they are all available and visible in one place.

There is often translation issues. One system will not translate to another or the order management system/pos will not translate to Cuboh tablet causing customers to order stuff that is currently not available.

Hi Germaine! Juan here, Cuboh's CEO����. Thanks so much for taking the time to leave a review. We love to hear that you enjoy the ease of use, and I am sorry to hear about the translation issues. This can be easily addressed by our team by upgrading you to our new POS integration method which has reduced errors for our other clients by 100%. Can you please email me at juan(at)cuboh.com? I tried to locate your account but was unable to. I'd love to make things right! Happy to help,

It does what it says it does. Inputting GrubHub orders to the POS. As long as you map it correctly, there are no issues.

Not sure why I am paying for a beta product. Tons of features missing. Everything has to be done on the tablet app. Dashboard is useless. So you have to be physically at the shop to manage it. Cannot pause orders. Huge flaw. Employees never turn it back on after they disable it. Leaving the tablet off for the entire day. Dashboard has no functionality. Cannot enable / disable Grubub. Cannot pause .

Integration feature. Save all the time of each delivery tablet management

So far nothing. Experience is good and very intuitive.

The best part of this software is that it can synchronize with our POS and all third party sites, which makes menu updates relatively easy.

There are always little issues that come up that affect our accounting and general operations (presently, we are having to double check every order that comes through to make sure the price, taxes, delivery fees, and final price are accurate: 80% of the time, they are not).

1) Online Dashboard!!! 2) Tablet 3) Customer Service Lets start with the dashboard. This thing alone puts them WAY ahead of their competition. The first time I logged into it, I was taken aback at how much more advanced they are technologically than any of the others I've used, and since then they have made updates that made it even better! I'm not sure if it was due to the feedback I gave them, because they were so quick to implement them, but any concerns I had were remedied within a couple of weeks and I've only been with them for a month or so. They have an amazing reporting and interactive analytics, but most importantly, the thing that WOW'd me was the mapping feature. As with all other services I used, there were always mapping issues after on-boarding, especially since my menu is a foreign one, and the mapping feature just makes it so easy for you to fix those issues yourself. Onto the tablet. This is the first time I was truly able to get rid of all my 3rd party tablets! They provide features that even make it possible for you to never need to log back into the 3rd party online dashboards! Finally, I put customer service last, but it is probably even better than the dashboard! I can't believe how responsive they have been, their live chat feature on the dashboard is great, they respond to emails, and I can't even remember if they gave us a phone number or not because they just resolve everything so quick by chat. I can't be happier with their service!

I'd say they have fewer integrations right now than the other platforms we've used, but I'm sure they will catch up quickly! I always like for things to be cheaper but this might be one of the first times I feel I'm getting full value for my money. They are priced in between Chowly (most expensive) and Itsacheckmate (cheapest).

Integrates analysis and implementation of delivery products with our workflow perfectly.

There are some features that we would love to see, like tablet downtime management, but that feature is currently being worked on by Cuboh.

Cuboh changed our takeout game completely and for the better of course! We were able to massively streamline operations and take out the hassle factor of take-out. One central tablet and software controls all delivery apps and frees up staff to be more efficient. Cuboh is our best investment in 2020!

Nothing is ever perfect, and in streamlining some functionality is lost. But frankly it may be for the better as we focus on the most important issues and are less distracted with marginal functionality.

This platform gave my company several of the components we needed: accurate timekeeping, reporting, and an app for the employees. It is very intuitive and extremely user friendly.

We have not been able to integrate with our current POS system, but that is more likely due to the age of our current POS platform. Other than that, I have no complaints.

Robust and reliable API integration. Feature richness. Great support from the Cuboh team.

Reporting dashboard is great but still missing a couple of key metrics (refunds and commissions). However the cuboh team announced they are working on them, so shouldn't take long before they become available.

We manage everything from one tablet, with an intuitive User Interface. We were set up in a matter of days, not weeks and support is always available and fast.

I wish they had a face-to-face team that can come to our venue, here in New York.

The ability to combine all delivery platforms to one tablet and one printer was HUGE for our business. Many tablets meant training employees on solving the same problem 4 different ways. Tickets print up in a standardized format for maximum order accuracy. Useful data reporting and analytics are available as well.

No strong critiques here. I'd like to see a few more features around data reporting and POS integration. However, updates are rolled out regularly and my understanding is that more features of this nature are coming.

It has made 3rd party delivery services extremely easy to use with my restaurants. Their customer service is awesome. No complaints.

Nothing. Only a few small mistakes that were immediately addressed.

There's software that acts as a feature (POS integrator). There's other software that acts as a mailbox (dispatcher). What I love about Cuboh is the fact that it combines both of the above and more. Cuboh is a tool when it comes to handling a restaurant's online ordering needs. It gives you full control of the orders without having to plug in the delivery platforms' own tablets, otherwise referred to as the tablet shrine :blush:. You can refund, charge, access contact details, check the highlighted comments, toggle item availability or full platform availability, and this is just naming a few of the things Cuboh can do. Receipt printing is standardized so that receipts from different platforms look the same. That means less mistakes in prep, leading to better reviews, which translates into higher sales.

Time of implementing new features takes a bit longer than expected at times