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Deliverect Logo

Food delivery management and restaurant POS software

Last updated: August 2024

Deliverect Features

Features Summary

Functionality

2.6

/5

11

Total features

22

4 categories

Deliverect features

API
Activity Dashboard
Alerts/Notifications
Delivery Management
Delivery Tracking
Electronic Payments
For Restaurants
Inventory Management

Common features of Restaurant POS software

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Barcode Recognition
Barcode/Ticket Scanning
Cash Management

Price starts from

69

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

2.6

/5

11

Price starts from

69

Per month

Total Features

22

Unique features

  • Order Processing

  • Search/Filter

Functionality

4.8

/5

325

Price starts from

200

/user

Per year

Total Features

80

Features in Common

20

Unique features

  • Promotions Management

  • Transaction History

  • Real-Time Analytics

  • Forecasting

Functionality

4.6

/5

455

Price starts from

0.01

Per month

Total Features

75

Features in Common

14

Unique features

  • Pricing Management

  • Touch Screen

  • Real-Time Data

  • For Bars/Clubs

Common Deliverect comparisons

Deliverect logo
Toast POS logo
DeliverectvsToast POS
Deliverect logo
StoreKit logo
DeliverectvsStoreKit

Reviewers who mentioned features said:

JN
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Juan N.

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great partner in the restaurant industry

Reviewed 10 months ago

We're very satisfied with Deliverect, they've become what a service provider should be, a seamless cog in your machine that you forget you're paying (for the good)

Pros

Everything from the communication with their team, support, setup happened the way one would expect. It was all painless and smooth, and I'm very happy with the way they work and support our business.

Cons

The syncing of the menus and management of them are, to be honest, the only nuisance. And it's a minor one, at least for us.

FB
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Farasat B.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product Overall!

Reviewed a year ago
Pros

Ease of setup & usage, great support at the beginning

Cons

Not every aggregator is integrated! It becomes easy if all integrations flow through one system

SY
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Simon Y.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Cheat you money don’t let you cancel

Reviewed a year ago

It was a nightmare. The money they cheated me wasn’t that much but it was really tried to deal with these people. They never care what their customers struggle but they only want you to sign the contract so they can keep charging you and not letting you to cancel it. I don’t know why this company can exist. If I do business like this, my store won’t last longer than a month. You can’t charge your customers without telling them and without their authorization!

Pros

Nothing! Their platform has too many problems.

Cons

Extremely poor customer service.They like to ask you to “chat” with them but they reply only when they feel like to. When you come back they would just say “since you haven’t hear back from you we have to close this section” It takes forever if you need help and they are not really helping at all.Their platform has a lot of bugs. Didn’t work well with my POS and delivery platforms. Menus has wrong prices on delivery platforms but they couldn’t fix it! They didn’t care at all but when you want to cancel it! Sorry, you cannot cancel it even your contract is over. Cuz the automatically renew it without asking your permission and they won’t let you cancel and and won’t refund! You also can’t view your bills/invoice on the portal for the charges they made.

MM
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Matt M.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Sloth Chat Customer Service

Reviewed 4 months ago
Pros

When the software works, it is great, saves time and money.

Cons

Customer service is among the worst I have experienced. Setup was difficult with help only through chat.

PW
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Pawel W.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good For Multi Unit Operation

Reviewed 3 years ago

I think it is a bit overpriced....

Pros

Easy way to manage multi units delivery operations.

Cons

Hard to integrate with some of the till systems. Support team not very helpful in making the integration.

MP
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Mark P.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Onboarding Disaster

Reviewed a year ago
Pros

None, I am not even able to get myself onboarded.

Cons

Never paid $1200 for a service and I have to onboard myself and actively hunt down help and have account rep provide zero customer service. Over a month of waiting, and I am still waiting to be onboarded.

CW
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Clifford W.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not suitable for non-tech people. Terrible experience 6 months in.

Reviewed a year ago

If you have no tech experience or do not have access to one then don't sign up. If you do sign up, be prepared for a terrible onboarding experience that will cost you money in lost orders. Also if you do sign up, be careful with them installing apps on your website. They rendered ours useless by installing a banner which blocked our header and they cannot or do not know how to rectify it.

Pros

Streams multiple platforms into one. Response from support is instant. You will be on first name terms with support real quick as they will be on your speed dial because often times things don't work as expected.

Cons

Doesn't work seamlessly. Onboarding is a technical nightmare. 6 months in and it is still not working seamlessly. Deliverect installed a banner which completely blocks my websites header rendering it useless since all the functions are on the header. They have said it's a known issues and have left it be. Onboarding costed me lots of money from lost orders due to the poor and slow onboarding.

KL
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Kamilla L.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unfulfilled Promises and Unprofessionalism

Reviewed 2 years ago

Overall, this software company failed to deliver on their promises and provided an unsatisfactory experience. It is recommended to steer clear and find a more reliable and professional solution for your restaurant.

Pros

The only positive aspect of this company was their initial promise to integrate all of the restaurant's food platforms and websites into their software.

Cons

The integration process was flawed and caused more harm than good, resulting in missing products and corrupted information on the website.The onboarding team was unprofessional and lacked the necessary knowledge to properly assist the restaurant.When issues were brought to their attention, they stopped responding to emails and refused to refund the money.The company showed a disregard for customer satisfaction and was unable to fulfill their promises.

Jv
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Jochen v.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A time saver and unvaluable for our food delivery operations

Reviewed 5 years ago
Pros

It's really a game changer. It offers seamless integrations with delivery platforms and our point-of-sales system. We can easily build menus for multiple locations and multiple platforms and adjust with one push of a button.

Cons

It is a powerful tool and can be a bit intimidating at the beginning.

SR
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Sujin R.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Deliverect Review

Reviewed 2 years ago

So far very good and smooth operations

Pros

Menu managing and reports are better and easy for the day today operation s.

Cons

Menu managing and reports are better and easy for the day today operation s.