deliveryby.com Pricing, Features, Reviews & Comparison of Alternatives

deliveryby.com

Food delivery & order management

5.0/5 (6 reviews)

deliveryby.com overview

Deliveryby.com is a delivery management, order processing, and call centre solution for restaurants offering a home delivery service. Deliveryby.com aids restaurants and delivery companies in carrying out day-to-day business operations by providing an all-in-one solution for creating a customized and branded online store, managing a call centre, and monitoring deliveries.

With deliveryby.com, users can create a custom branded online store to accept web and mobile app orders, as well as allow customers to opt to order over the phone using the in-built call centre solution. Once an order is placed, either via web or phone, the delivery operator can change the status to 'in progress', print it, and send it to the kitchen. Orders are shown in real time on the deliveryby.com dashboard with their current status (in progress, delayed, or complete) and information on the order number, payment, operator, delivery time and person. Delayed orders are automatically flagged when the pre-defined time limit is exceeded, meaning staff can treat the order as a priority.

In order to bridge the gap in communication between delivery operators, call centers, kitchens, drivers, and operators, deliveryby.com offers a cloud-based platform that can be accessed by users from multiple locations with synchronized real-time data. Multiple branches can be managed from a single deliveryby.com account and all users can access sales information and current orders from the dashboard.
www.deliveryby.com

Pricing

Starting from
$19.99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, French, German, Indonesian, Portuguese, Spanish
deliveryby.com screenshot: Customize the online store with logos, description, images, and contact detailsWhat is Deliveryby.com in just 1 minutedeliveryby.com screenshot: Upload images and create categories for the online storedeliveryby.com screenshot: Add menu items, prices, descriptions and more for online orderingdeliveryby.com screenshot: The call centre module allows phone operators to place the order directly into the deliveryby.com systemdeliveryby.com screenshot: The deliveryby.com dashboard provides an overview of all current orders and their status

deliveryby.com reviews

Excellent
6

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Guillermo Acosta

Very complete and practical

Used daily for 2+ years
Reviewed 2017-07-25
Review Source: Capterra

Very practical. I can manage the orders in seconds. Adding products, categories, or doing any of its multiple functionalities is straightforward. When you start using it you realize about how helpful is this software for your business.

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Raul Abril

my experience has been really good.

Used daily for 1-2 years
Reviewed 2017-07-31
Review Source: Capterra

it Have a lot of funtions really easy to use. and technical support is excelent. system is really stable.

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Gianfranco Celerino

Quiet simple to use, it helped me to reach more customers and improved the approach to the community

Used daily for less than 6 months
Reviewed 2017-07-26
Review Source: Capterra

Delivery functions on a big scale. No need to worry about answering hundred of messages to customers anymore while you can keep your eyes where really matters. Your work.The way it push every notification and keeps both the client and the business in touch on every movement of the delivery process. The price. The opportunity to pay for a plus and receive the whole system with your own brand on it.

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NAGARAJU DEVISETTI

good

Used daily for less than 6 months
Reviewed 2017-07-25
Review Source: Capterra

Different themes available for stores. so store can select theme based on their choice. Order printing is also possible in multiple ways.

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Carolina Luque

Excelent

Used daily for less than 6 months
Reviewed 2017-09-11
Review Source: Capterra

I could create my account easily and add the products of my restaurant very fast. It is easy to use for both operator and customer.

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deliveryby.com pricing

Starting from
$19.99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Free for up to 20 daily purchases.

Silver: up to 60 daily purchases - $19.99/month/restaurant

Gold: up to 100 daily purchases - $29.99/month/restaurant

Platinum: up to 200 daily purchases - $99.00/month/restaurant

Diamond: unlimited daily purchases - $149.00/month/restaurant

deliveryby.com features

API
Automatic Notifications
Customer Loyalty Program
Discount Management
Gift Card System
Multi-Location
Reporting & Statistics

Activity Dashboard (49 other apps)
Automatic Reminders (47 other apps)
Credit Card Processing (43 other apps)
Customer Database (43 other apps)
Customer History (47 other apps)
Employee Management (43 other apps)
Inventory Management (48 other apps)
Inventory Tracking (66 other apps)
POS (91 other apps)
Real Time Data (46 other apps)
Sales Reporting (54 other apps)
Search Functionality (48 other apps)
Third Party Integration (46 other apps)

Additional information for deliveryby.com

Key features of deliveryby.com

  • Online Ordering
  • Menu Management
  • Online order entry
  • Order approval
  • Order processing
  • Order tracking
  • Delivery notes
  • Multi-store management
  • Multi-location support
  • Customizable branding
  • Widgets
  • Call center management
  • Real time notifications
  • Real time updates
  • Social media integration
  • Timer
  • Time clock integration
  • Multi-language
  • Discount management
  • Reporting & statistics
  • Permission management
  • Chat
  • Chat functionality
  • Instant messaging
  • HTML5 technology
  • Mobile integration
  • Gift card system
  • Customer loyalty program
  • Automatic notifications
  • Website integration
View All Features

Benefits

Provide customers with real-time updates when the status of their order changes. Deliveryby.com can send notifications when the order is being prepared, in the kitchen, in transit and delivered.

Collect reviews and feedback once orders are carried out as deliveryby.com automatically sends customers a review request email once their order status is changed to complete.

Create a fully customized and branded online storefront to align with the business. The online store builder allows users to design all aspects of the order page and upload images, logos, categories, and more.

Businesses can embed a widget into their website or integrate with Facebook to receive orders from different channels and reach more clients. All orders are centralized in one management dashboard.

Benefit from deliveryby.com’s timeout delay feature which ensures orders are automatically flagged as ‘delayed’ when the set time limit is exceeded. Businesses can define their timeout limit depending on their service level agreement.