Details Flowers Reviews

Easy use and continued branding. From start to finish everything we present the client is well polished and beautifully presented. On the back of house side. No more guessing on pricing, no more missed stem count, no more under charging, inventory is monitored, recipes for each items means staff will get the designers design right. The beautiful images in every proposal really "wows" the clients. Think a client is a "looksey" vet them first with the estimate portion. If they are pushy give them the executive proposal and keep your design under lock and key.

Making my old recipes find-a-ble. BUT it is only because I have used this for so long turning off and on was an option. Now it is an upgraded enhancement. . When creating a new recipe you have the option of turning this on or off. I just need to take time to find my favs and do it.

Dear Geona, You were one of the first people to start using Details and we love that you are still enjoying the software and that it is maximizing the time spent on your proposals. We agree that our proposals create such a "WOW" experience to the brides that you are working with. We love that you can sleeping easy at night and not stressing about all of the particulars because you know it is safely stored in our online platform. Thank you for the review-- and we look forward to watching your business continue to bloom!! Thank you for being a valued customer. -Corrine Heck, CEO/Founder

This software greatly helped minimize errors in simple math, floral orders & recipes, and overall quantities on our client proposals . We have a pretty large inventory for a small company , so updating the item gallery to reflect each and every item took some time but overall transferring our previous client contracts to the software was pretty simple.

The biggest feature we feel is missing is a feature to track amounts of inventory sold on each individual day and notify when an item is oversold. We have spoken with your team & know the feature is on the way, which we will benefit from . Otherwise the only other issues we've had are glitches in search bars inside a worksheet / proposal

Hi Raffi! We are so excited that Details has helped with your pricing! We want florists to do more and earn more so we love to see this in motion. As you said, we are currently working on expanding on our inventory feature and will be sure to let you know when we implement this into the software. Thank you for your review!

Create a beautiful and professional proposal for clients. I’ve already increased avg sales by using the software. New program with lots of room for growth. Price is great. Combines all of our steps into program. Amanda provides GREAT customer service! She is quick to respond and very thorough in helping you fix an issue.

Very difficult to use efficiently. Takes a lot of time to get around and get set up for a proposal. Saves every version which seems unnecessary. Wish it would auto save like other software programs we use.

Hello! Thanks for taking the time to review Details Software and we appreciate your comments. We know that in life, everything has ROOM FOR IMPROVEMENT! If it didn't, I'm not sure what would be left to do!! lol. When I first started Details, it was a huge undertaking with ton of information and ideas of what the florist industry needed-- and we built from my initial desires. We've grown...

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I love the way the proposals look, It is super straightforward to use, never a glitch or problem and excellent customer support by phone.

The stem counting feature just gets in my way. It is just not for me.

Hi Allison! Thank you for leaving us a great review! We love that you are enjoying the proposals and are finding great use for the software. We also are always taking feature requests, so any suggestions you have, we can add them to the feature request queue! We want to do everything we can to cater to our customers and make using the software as enjoyable as possible. We appreciate you being a loyal customer and look forward to a great future with you!

The layout always impresses clients. The flower and decor item library is very helpful. It has truly helped me become better at pricing and booking clients.

Sometimes it can be frustrating to have to jump around the software's different sections and save all the time. Also occasionally cuts off flower names on items pages.

Hi Brigitta! We are happy to hear that Details has helped you become better at pricing and booking clients. Our mission is to help florists do more and earn more! I am also happy to announce that we launched a new autosave feature today which will allow your 'Worksheet' to automatically save, cutting down on the number of times you will need to save! Look in your email for more information about this exciting new feature. Thank you for your wonderful review!

The software is very easy to use and the documents produced are beautiful. I love that I’m able to incorporate images into the proposals. It has certainly looks more professional and is a great visual piece to share with clients.

While I find it mostly very easy to use, I do feel there are features that are missing or could be improved. There are various aspects of the worksheet and proposal that I wish I had more control over and could customize.

Hi Camille! We are so happy that you are loving Details! We would love to hear about what improvements you would like to see in the worksheet and proposal! We grow by listening to our customers. Thank you for such a great review!

I love that you can see the cost and the profit in one easy place! Before Details, I was overbuying and undercharging.

I would love to customize mark up for individual items on the worksheet.

Hi Juliana! We are excited to hear that Details has helped you increase your profitability! Our mission is to help florists do more and earn more. I will be sure to log your request for the ability to have different markups for individual items and let you know if this is something we implement in the future. Thank you for such a great review!

The ability to showcase a floral design look for the client. And, having pricing and quantities calculated from floral design recipes. An estimate while being a contract in one are a definite plus. Easy to make adjustments.

I'd like an auto save when going from page to page within the program. The high fees associated with online payments thru the program. Unrealistic fees.

Hi Gayle! I am so happy that you are enjoying Details and the added ability to change contract terms per event. I am also happy to announce that we will be adding an autosave feature early next week which will allow you to autosave your 'Worksheet'! Thank you for such a great review!

I have been using Details for 2 years and I love it. I am able to present professional proposals to my clients with so much details. From having the inspiration pictures the client has sent me to showing every single flower being used is so wonderful! My clients love it!

Would like to be able to add on multiple delivery sites to the delivery documents

Hi Tisha! Thank you so much for your great review. We are so happy to hear that you are enjoying your time with Details! We are thrilled to have had the pleasure of having you as a part of the Details Community for so long and we appreciate you letting us know what you would like to see next. Thank you for helping us improve the site for everyone. We look forward to many more years together!

The ability to design, stem by stem, an item and know my costs and stem number

There are a couple of things on the time line page I would like to see more customizable

Hi Derith! Thank you very much for your great review. We are thrilled to have had the pleasure of having you as a part of the Details Community for so long. We appreciate you letting us know what you would like to see next, and thank you for assisting us in improving the site for everyone. We look forward to many more years together!

I love the many different abilities that are offered to tailor this software to your individual company.

There are so many options that sometimes it is difficult to navigate! I also REALLY wish that there was a mobile phone application available!!

Hi Jessica! We are so glad that Details has been life-changing for your business! The ability to tailor the software to your company is very important to us as we know it is for you. We are working towards to ability to use the software on multiple devices and will let you know as soon as this is available. Thank you for such a great review!

I love how this software helps me to keep my prices and margins where they should be, there is no more guessing or uncertainty. I have a much clearer picture of what my costs are going in so I can quote and budget with confidence. The proposal templates are so organized and beautiful. I feel like they really give me that wow factor when sending proposals to prospective brides.

I wish that the worksheet would auto save instead of me having to hit the save button. I have lost info a few times when I didn't save on one device and then opened the document on another device.

Hi Naomi! We love that Details helps you keeps your prices and margins where they should be! Our mission is to help florists do more and earn more. I am also happy to announce that we just released a new autosave feature that will automatically save your worksheet for you! Check your email for more information about this new feature. Thank you for a glowing review and we look forward to growing with you!

Its so easy to use, its beautiful (Brides are always telling me how pretty their quotes are), they are constantly evolving to better serve their clients.

I was scared of change at first and it takes some practice to get used to creating the right quote for your client but once you get the hang of it it couldn't be any easier.

Hi Dee & Meaghan! We are so glad that you overcame your fear to get started and jumped into Details full force. You are now a DETAILS expert! Our goal at Details is to make it functional and pretty! We love that Brides are always complimenting your proposals. Best compliment to us! We love that you are using the advanced feature of sending orders directly to your wholesalers! It is one of the features that we find SO valuable, and love that you have adopted it into your processes. Perhaps the best testimonial is that you were using Details from your hospital bed after giving birth to your baby! We love that! Details is on-the-go with you nearly everywhere. Well, EVERYWHERE!! All the best, Corrine Heck CEO/Founder

I am not a very technical person at all, but I loved the idea and concept of what this program would do for me. We have multiple weddings and events every weekend, and this program helps to keep everything organized so that I can assign tasks, and still be able to design. It took me a little while to understand and implement, but due to the COVID 19 pandemic, I was able to watch their tutorials and webinars, and be able to understand all the great possibilities the program had. Now that I have had a little more time to concentrate on getting the program to where I need it to be and streamlining the technical part of my job, I am eager to get back to work, and see how this will make my job "easier"

Technology itself is what I like least. I don't know a lot of the "lingo", so for me to get the program to where it needed to be was a challenge. To me, it just seems to time consuming, but the webinars really helped and I feel that I have gotten my program to where I want it to be.

Hi Allison! We are so happy to see that you have turned this negative COVID-19 experience into a positive one with Details! We are also excited to hear how helpful you have found our new webinars and tutorials. Our goal during this downtime is to provide our clients with helpful knowledge that will allow them to use our software to its full potential and help your business be ready to hit the ground running when the time comes! Thank you for such a great review and we look forward to growing with you!

It is easy to use, tracks all our costs accurately, works effectively with multiple users and has made our proposal preparation process easier, prettier and fun!

Nothing. Any time we encounter something we need Details seems to come out with a solution. And their customer support questions is unparalleled.

Hi Laura! Thank you for such an amazing review! We are happy to see that you have enjoyed our customer service as our client's happiness is our top priority especially in these dark times. We are always continuing to grow and most of our new developments come from our client's requests as you stated. Thank you again for such a great review and we look forward to our continued growth together!

I love how each client's proposal is so personal and is so easy for them to understand. I love how detailed the proposals are for the client and how easy they are to understand.

The update is a little confusing at times. I wish that the current page would move the booked clients completely over, instead of having them all potential clients in a catch all area.

Hi Rochelle, We also love that you can show off the unique personality of your clients in our designer proposals!! We know that it is super important for your client to understand exactly what they are getting. We are constantly looking at the easiest way to add new and improved features. And will also make additions to our pipeline as we progress. We are so happy to have you as a customer...

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Details has been hugely helpful in streamlining my sales/design/invoicing/and ordering process into one all-inclusive software. I went from using 3-4 different applications to service my clients, to using one software that does everything. The Event Dashboard makes it so easy to just open it up and check availability or track where clients are at in the process.

The interface does not feel particularly modern or smooth and options for customizing/formatting the proposal are slightly limited, which makes it slightly less fun to use. But all of the necessary functions are there, and I still get plenty of compliments on the proposals and how clean/organized they are. Overall a great design.

Hi Sarah! We are so happy to hear that Details has changed your business and made your goals easier to accomplish! We are always growing so please let us know if you have any specific feature requests that you would like to see implemented in the software. We look forward to our continued growth together and thank you for your wonderful review!

Creating clients and events is incredibly easy. There is a space to note almost any pertinent information for each event, which makes for simpler logistical planning and better trend tracking. The background capabilities of the software make building recipes and proposals easier than the world's best spreadsheet ever could. Compiling event-specific photos, each line item's details, company terms and conditions, and financial breakdowns in one clean document makes proposals look great! Web-based signatures and payments are perfect for the tech-forward world!

It would be so helpful if inspiration photos could be organized into different categories, instead of "ALL" and "Event Inspiration." I think we would benefit if the automatic updates to event information would include sending/opening the document so that we know when a client has viewed the proposal.

Hi Mary! It is good to hear how much Details has helped! We love to hear how much our clients are benefiting from the software and how easy everything is to us! I will be sure to log your requests and let you know if we implement them in the future! Thank you for such a great review.

The ability to show not only all the flowers available, but also your in house inventory, linens, structures and misc products. It counts my stems, pulls my inventory, reminds me of payments due, stores contracts, coordinates my life as a planner. It basically is my Assistant....I can reach out to clients not only from my studio , but on any device tablet even my phone if I am out in the field. Instead of rummaging through files and trying to decipher my own handwriting, I can pull up every detail of a clients event including other vendors, timing, and wholesalers, swiftly and accurately.

With Details Flowers' team, there is nothing I don't like about the software. They are always there to listen to their clients (us)about what could work more efficiently and they are constantly implementing new tools.

Hello Peter! Thank you so much for your wonderful review and we've loved seeing your business bloom as a user of Details!! We love to see the magic that you create each week, and to think that we are helping you have an awesome floral business is the highlight of what we do and why we do it!! We thank you for your continued support and thank you for being the first to write a review on your experience of our software!

We love using this system! Since signing up over two years ago, our business has double due to beautiful proposal layout/time saver. So easy to use and the company is top notch on all areas!!

We would like to see photos of the flowers when we print out our cost list aka Blooms and Greenery and on recipe list for ordering/designing.

Hi Janice! We are so happy to hear that your business has doubled since signing up with Details! Your recipe photos can be printed on the recipe PDF! This is a setting on your printer settings. Thank you for your great review!

For a florist focusing on event design, Details does 90% of the work for me. For the hours I would spend calculating stem costs, creating mood boards, and scheduling each couples payments and day of set up, Details has made a seamless system for our industry. So many of our couples are amazed and thank me for the easy to read proposal that I send over to them via Details and I know it gives them a great first impression of the quality of our work and our professionalism. I believe the proposal via Details helps us build the trust needed to get the bookings we have. I couldn't be more thankful for Details in our business.

Sometimes there are saving difficulties and it's challenging to put new flower items into the program. Or it's challenging to learn a new platform often. But it doesn't take long to learn it and the Details team is always there to help.

Hi Stephanie! Wow! We are so happy to hear how much you are loving Details! Our mission is to help florists do more and earn more without sacrificing their precious time. We know it can take a bit of time to get used to the software, but as you said we are always here to help! Thank you for such a great review.

The customer support and the time it saves me! Oh and not having to do math anymore! This does all of that for me and gives me peace of mind that I'm not under/over pricing or ordering. I'm having fun putting the proposal together and I could never say that before!

Anything I would say here is already being addressed in near future updates, more customization and integration with quick books.

Hi Kristen, We agree that we are getting better with time! When we first launched our software, we only had a few good features. Now, we have 100's of awesome features!! At Details, we love to give that one on one time to help our customers learn more-- and do more. We are so happy that you are finding our software helpful to properly pricing and making profits on every single event. We think that peace of mind is so important to running a successful business. As with everything, there is a learning curve. But we have made our system simple, intuitive and easy to use. We love to work with you to make sure that you are and will be a Details PRO! Thank you for your review. Sincerely, Corrine Heck, CEO

I absolutely love the detailed flowers software. I couldn’t imagine starting and running my business without it. It has saved me so munch time figuring recipes and stem counts for ordering flowers. Not only that the proposals are gorgeous and i get compliments all the time from clients in how organized and beautiful they are.

I would like to be able to edit the heading in the proposals. And edit the contract for each client with out changing the master copy. Price is very high.

Hi Glenna! We are so excited to hear how much time Details has saved you in running your business! I would like to let you know that you can now edit the contract per client! Please reference the Support Center for more information about this new feature. You are also able to edit anything in a red box on the proposal. Thank you for such a great review and we look forward to our continued growth together!

The ease of creating a beautiful and professional proposal for my brides. I love being able to save recipes from past arrangements and track my costs with ease. It’s also nice having all the proposals in one place that I can easily look back on.

I would like to be able to upload multiple inspiration photos at a time instead of a one at a time. It would also be nice to be able to crop photos used on the cover page of the proposals to get the right part of the image. There is nothing else I would change!

Hi Jennifer! Thanks for taking some time to leave us this great review. We are so glad you are loving the ability to save and re-use recipes as this is one of our favorite time-saving features. I will go ahead and put in a feature request for the ability to crop images and the ability to upload multiple photos at once. We are always growing and feedback from our customers is one of the ways we do so. Thank you!

I love the time that Details has saved me when creating customized quote for my brides. For years I was pricing out the same pinterest pictures over and over and now I can just pop it into the quote without a second thought because I have done the math once!

When I started using the software, I could only use it for weddings and not events as well. I believe they are working on this feature and if it's not ready yet, will be soon. I haven't had a chance to check.

Hi Jen! We are so happy to hear how much you are loving Details and our wonderful Support team! We strive to provide the best customer service and support. We have also added some additional templates for you to use on the worksheet for different types of events. I will follow-up with you on some instructions of how to load those. Thank you for such a great review and we look forward to our continued growth together!