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Repair Shop management software

(9)

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Digital Wrench Pricing

Pricing overview

Value for money rating

4.8

/5

65

Price starts from

39.95

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Pricing details

Subscription pricing is $39.95 per month then $20 for each computer after that. Subscription includes upgrades to the software and support.

Businesses can also purchase for as low as $595, $300 per computer after that. Purchase includes one year of upgrades and support. Support after the first year is $250 a year and includes upgrades to the software.

What users say

I like that it is a great value for the money. It is relatively inexpensive and works perfect for my small shop here at the University where I teach.
I also like the inventory management system. Although I don't use that particular function as much as others might, it has been helpful in tracking inventory item prices from vendors over time.

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Reviewers who mentioned pricing said:

CB
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Cody B.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Software I've found to date

Reviewed 4 years ago

They've always been professional and handled things as quickly as possible when possible.

Pros

Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible. Very affordable and has several features that shops need to function well.

Cons

I wish that there was some more customization available in certain area of our inventory/customer setup. I also wish we could run a web based version for access out of our mobile truck onsite. I would like it if our multiple computer setup would sync better/faster as that has caused some issues for us. Honestly I wouldn't mind paying for some of these items as additional upgrades to the program if the cost was reasonable.

Vendor response

Thanks for your comments. We do have technology we are looking at to perhaps allow your techs to create workorders and invoices out in the field. Currently you could use a VPN or a Terminal Service like TSP plus to accomplish that. You would need a network technician to set that up. You should also have a network technician look at your local area network to see if they can speed that up. Have them call us if you like. Thank you.

DF
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David F.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding business management software

Reviewed 8 years ago

I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.

Pros

I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.

Cons

It is rather difficult to find previous repairs for 1 customer.

Vendor response

David, Thank you for the comment. There are two ways to find customer history. Option 1 From the same screen where you would start a repair order follow the tabs to the right. You will see a tab called 1 Customer History. When you click on that tab you will be able to select your customer and see all the history. Option 2 To find all RO's for one customer click on the $ icon from the main screen, click on Find Customer, select the customer. Unclick balances only to see all past Ro's. You can then filter them by date, vehicle, or search by a keyword to see all Ro's that have that word. Call and we'll walk you through it.

DK
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Dawn K.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Run... Get this!

Reviewed 5 years ago

I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been nothing short of amazing!!

Pros

We stumbled for the first year we started our own business. We were working off of paper invoices for our customers and our inventory was a mess! Within 15 minutes of installing this software, we were up and running and have not looked back. I cannot stress enough the ease of use and the security in knowing if there should ever be a problem, support is always there! The cost is below what would be expected for a program than can be virtually customized for any need! Completely satisfied!

Cons

As hard as I try to think of a negative... I just cannot.

Vendor response

Thanks Dawn. Glad to hear Digital Wrench is working well for you.

JL
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Jason L.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digital Wrench Review

Reviewed 5 years ago

Everything I need is at the touch of a button

Pros

I've been using VMT Digital Wrench for 3 years now & the value you receive in this product is far beyond the price tag associated. In the Marine Industry the Work Order & POS Systems come at a premium rate but Digital Wrench does everything they do with the same ease of use they come with. For anyone looking for a professional product at a unbeatable value, VMT is by far the best option!!

Cons

There really is no Con w/ Digital Wrench in my opinion, the only thing it doesn't do the $10,000 systems do is integrate the parts vendors info via automatic web download

RS
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RICARDO S.

1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GREAT, LOVE THE SOFTWARE , RAY AND DON ARE THE BEST

Reviewed 6 years ago

MAKES THE COMPANY LOOK GOOD, WHEN WE CAN PULL UP A CUSTOMER IN SECONDS.

Pros

HOW EASY CAN THIS GET? THE LEARNING CURVE IS JUST TO EASY. I HAVE TRIED OTHERS AND THIS IS BY FAR THE EASIEST. THE INVENTORY MODULE IS GREAT. YOU CAN SEARCH ANYWAY YOU WANT. THE PURCHASE ORDER MODULE IS AS EASY AS DRAG AND DROP AND THE EMAIL OPTION MAKES IT SUPERB. THE END OF DAY CASH DRAWER OPTIONS ARE SUPER. ADDING NEW CUSTOMERS IS A BREEZE. AND OF COURSE THE FLEXIBILITY OF THE SOFTWARE AS A WHOLE IS JUST AWESOME. THE GUYS, DON AND RAY, AT DIGITAL WRENCH ARE ALWAYS LISTENING TO THEIR CUSTOMERS AND IMPROVING THEIR PRODUCT. GREAT VALUE, YOU GET A LOT FOR YOU MONEY.

Cons

WELL WHAT CAN I SAY I LIKE THE SOFTWARE. I WOULD LIKE MORE COLOR DOTS AND NEW AND IMPROVED TRAINING VIDEOS .

FW
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Frank W.

Machinery, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works Great For OPE dealership!!!

Reviewed 4 years ago

Coming from a DMS, this program does everything they will do except integrate with OPE parts vendors and that part is not a big deal to me. It does Major Unit sales and ties the serial number to the customer profile at time of sale which is really handy feature that other programs doesn't do. Overall [SENSITIVE CONTENT HIDDEN] have been very helpful in helping me get the program setup and help run my business in an efficient manner.

Pros

Efficient Affordable Pricing Ease of Use Great Support

Cons

I can't really think of any cons. The program was great but I did recommend some new features and for the most part they have bent over backwards to add the features to improve the program for OPE use.

JM
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Justin M.

Higher Education, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect for small shop

Reviewed 5 years ago

I like the ease of adding customers and creating work orders. I also like the inventory management system. Although I don't use that particular function as much as others might, it has been helpful in tracking inventory item prices from vendors over time. This has allowed me to search for different vendors and reduce costs in several different areas. I have also been able to reduce the parts and supply...

Pros

I like that this software is easy to use and teach to new technicians. I like that it is a great value for the money. It is relatively inexpensive and works perfect for my small shop here at the University where I teach.

Cons

There are lots of invoice options to choose from, however, when setting up the company information, not everything that is set up there that should appear on the invoices does so correctly. Instead of having to choose an invoice layout that is already pre-designed, I think it would be better to have a list of options provided and then have the entire invoice customized through the company setup.

Vendor response

Thanks for the kind words. As far as invoices go, the company setup has a few options for invoice#16 or some of our built-in invoices. We have around 50 custom invoices in our report writer that you can modify directly so you can create an invoice just for your company. You can modify them there, and test them as well. Call us if you'd like some help modifying your own invoice.

JC
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James C.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DIGITAL WRENCH REVIEW

Reviewed 8 years ago

I used shop controller in the past . They just got way to expensive. I priced other programs and decided on digital wrench. They are easy on the wallet and have very good customer support. Digital wrench might not have everything shop controller has but they have everything a small shop needs and they are adding to it all the time. it

Pros

Ease of use once you lean the curve ,which is no to hard.

Cons

Not being able to pull up a single car past history or maybe i do not know how.

Vendor response

James, In order to see a complete history for a customers car, click on the $ icon on the main screen, click on the find customer button. Then, click OFF the balances only checkmark and you will see all RO's, estimates, WIP's and Completed RO's (Invoices). To see just one vehicle, Click on the Vehicle Icon, select the vehicle, then click on the checkbox to the left of the vehicle. Not hard once you do it once.

DP
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DAVID P.

Automotive, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best work order and inventory software

Reviewed 5 years ago

The guys are quick to fix issues and make improvements, great company to work with

Pros

Easy to get started using, no crashes, great customer service, does everything I need, best price

Cons

Would like to be able to change the print layout

Vendor response

David, Glad Digital Wrench is working well for you. You can change the print layout of the invoices by using the report manager. Call us and we'll show you how that can be done. You can also use the report manager to create your own inventory, customer, cash, and many more reports.

EM
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EUGENE M.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GENE'S HONEST REVIEW

Reviewed 8 years ago

HAVE BEEN USING PROGRAM FOR A LITTLE OVER 3YRS,HAD A FEW PROBLEMS IN THE BEGINNING BUT TECH SUPPORT WAS ONLY A PHONE CALL AWAY AND ALWAYS VERY HELPFUL.PROBLEMS WERE ALWAYS RESOLVED QUICKLY.

Pros

YOU CAN CUSTOMIZE TO YOUR NEEDS. PRICE IS FAR BETTER THAN ANY OTHER PROGRAMS I'VE LOOKED INTO. LIKE SNAP ON,NAPA,MITCHELL.

Cons

DON'T REALLY HAVE ANY. WOULD LIKE TO CUSTOMIZE A LITTLE MORE TO MY LIKING & PROBALY COULD IF I WAS MORE OF A COMPUTER WIZ. I KNOW JUST ENOUGH TO GET MYSELF INTO A JAM & THEN HAVE TO ASK MY SON FOR HELP.

GO
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Gary O.

Recreational Facilities and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value & Easy to Use

Reviewed 5 years ago

I have been in business for one year and I have been using this program from day one. It has made thing very simplified. I would definitely recommend this product.

Pros

It was very easy to set up and start using. I like the amount of data this program stores and the reports your able to run. At this price point your getting a good value.

Cons

I would like to see more fields have the ability to edit in the customers vehicle area.

Vendor response

Gary, Thanks for your feedback. Call us and lets talk about what you need for the vehicle fields. We want to make it as versatile as possible.

MD
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Marcelino D.

Automotive, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EXTRAORDINARY TOOL FOR THE REAL AUTOMOTIVE BUISNESS

Reviewed 8 years ago

THIS PROGRAM GIVE US A CONSTANT PERFORMANCE TO OUR SHOP, GREAT FOR OURS CLIENTS, SOME SAID NEVER SEE BEFORE A ENVOICE SO CLEAR AND FRENDLY.

Pros

THE MARK UP PRICE/ THE PACKAGE FOR OURS MOST IMPORTANT JOBS/THE MULTIPLE CATEGORIES FOR ALL WE NEED.

Cons

THE TAG # AND THE MILLAGE THAT WE ENTER IN THE VEHICLE PRIMARY PAGE DOES NOT PASS TO THE INVOICE PAGE. WE NEED TO PUT AGAIN.

Vendor response

Thanks Marcelino. You can turn on syncing for the mileage and tag# in the company setup area. Let us know if you still have a problem after that.

CB
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CATHRYN B.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Value

Reviewed 5 years ago

I have been more than happy with this product from day one - we have been using it for over 4 years now and have no plans to change.

Pros

Efficient, fast, good value. Support is awesome!

Cons

That would be a questions for the users but they seem to be happy with the system.

AB
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Amanda B.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Look no further!

Reviewed 8 years ago

Starting our new business and trying to find the right software for our repair orders was overwhelming. Until I came across Digital Wrench. I watched a youtube video, read reviews, and gave it a try. Best decision ever!

Pros

The price, by far the best out there, very affordable! The customer service is awesome!!! You can call Ray or Don anytime and they are quick to answer, really listen to your concerns (even recommendations!), and they are extremely helpful. Very nice guys too!

Cons

I can not think of one complaint!

mn
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marcel n.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digital Wrench review

Reviewed 5 years ago

inventory control quarterly reports easy to use

Pros

Easy simple to use very affordable great team to work with

Cons

nothing everything about it is great. and if not they update so its great

JR
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Jeff R.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Product

Reviewed 5 years ago

It’s been great and I plan on using for a long time.

Pros

I like how user friendly it is. The support is great. The cost is excellent.

Cons

I honestly can’t think of any negatives.

RM
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Robert M.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and Functional.

Reviewed 8 years ago

I run a one man one bay shop. I needed something affordable and useful. I say useful because some of the more expensive management packages have way more features/options than I need.

Pros

Super easy to run. No learning curve, installed and started using.

Cons

Cannot use with my Realtime Labor guide online subscription.

Vendor response

Robert, We have talked with Real Time Labor guide last month. They have a CD version that we are compatible with. They do not have an interface for their on line system yet.

JB
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JONATHAN B.

Facilities Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BEST VALUE SERVICE SOFTWARE HANDS DOWN!

Reviewed 8 years ago

I WAS DOING PARTS AND SERVICE ORDERS BY HAND FOR YEARS. AFTER GETTING DIGITAL WRENCH, I AM ABLE TO SHAVE HOURS OFF OF MY DAY AND KEEP RECORDS AT A BUTTONS REACH. THE TECH SUPPORT IS SECOND TO NONE!

Pros

EASE OF USE, VERY AFFORDABLE.

Cons

NONE!

CT
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Chung T.

Automotive, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Its a great shop siftware!

Reviewed 8 years ago

This software is great & Don is very helpful and knowledgable. Tried other softwares in the past. Either it's too expensive or it doesn't work as it should.

Pros

It's easy to use & keeps track of everything I need so far. So far so good.

Cons

Not at this moment.

WC
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WILLIAM C.

Automotive, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digital Wrench, ANOTHER TOOL FOR SHOP SUCCESS!

Reviewed 8 years ago

I HAVE A SMALL SHOP. HAVE HAD THE BIG NAME COMPANIES SOFTWARE. BUT THE BIG MONTHY FEES WERE A BIG BURDEN. DIGITAL WRENCH HAS A SMALL MONTHLY FEE WITH NO CONTRACT. START WHEN YOU WANT, END WHEN YOU WANT. IT HAS ALOT OF FEATURES AND DOES MORE THAN ENOUGH. IT HAS WORKED WELL FOR MY SHOP. THIS PROGRAM ACTUALLY ALLOWS ME TO BE MORE PROFITABLE. I JUST PUT THE PARTS AND LABOR IN, IT DOES ALL THE FIGURING. WHAT THE BOTTOM LINE IS, THAT'S THE REPAIR COST.

Pros

NO CONTRACT. EASY TO USE. HAS ALOT OF FEATURES IN THE PROGRAM. LOOKS PROFESSIONAL.

Cons

DON'T REALLY HAVE ANY.

IN
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Ikanyeone N.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Forier Transform Botswana Pty Ltd use Digital Wrench Auto Workshop management software daily.

Reviewed 8 years ago

The software is affordable and easy to use. The software organized our daily operations in amazing way, we are now able to keep track of our spares inventory and track work in progress. Overall it made us look more professional on services we offer.

Pros

Easy navigation with well placed dashboard and comprehensive report formats.

Cons

Difficulty to link it with electronic catalogues.

MB
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Matt B.

Automotive, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software

Reviewed 8 years ago

This software was great for me as an inisial business just because of the price point.but after using the program I couldn't be more satisfied and the tech and customer service is outstanding

Pros

No pros were added to this review

Cons

No cons were added to this review

DF
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Don F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We are a small automotive repair shop

Reviewed 8 years ago

The software is at a great price point, the purchased version does not expire (like our past program). Support has been extremely prompt and efficient along with well engineered updates. The customer support is refreshing, whereas a live person is happy to help, even small businesses like ours. I would recommend the free trial to see a great functional snapshot of the product.

Pros

No pros were added to this review

Cons

No cons were added to this review

BK
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Brandon K.

Review source

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love it! Finally an interactive shop software with options and features! Great customer support!

Reviewed 8 years ago

Very solid database, easy to navigate, endless options and features, can be used for simple or complex tasks, great customer support, excellent price.

Pros

No pros were added to this review

Cons

No cons were added to this review

FS
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Frank S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Software at a Great price

Reviewed 9 years ago

Ray has been great in helping me set up the software. The program is very stable with no glitches. Ray also does update on a regular bases.

Pros

No pros were added to this review

Cons

No cons were added to this review