Documoto Features

Documoto

Customize your manufacturing network user experience!

4.69/5 (13 reviews)

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API
Access Controls/Permissions
Activity Dashboard
Catalog Creation
Cataloging/Categorization
Categorization/Grouping
Collaboration Tools
Content Library
Content Management
Cross Selling Functionality
Customizable Branding
Customizable Templates
Customization
Data Import/Export
Data Storage Management
Data Synchronization
Database Publishing
Document Management
Document Storage
Image Editing
Inventory Management
Layout & Design
Merchandising
Multi-Channel Management
Multi-Language
Multi-Store
Online Catalog
Order Entry
Pricing Management
Product Catalog
Reporting & Statistics
SEO Management
Search/Filter
Shopping Cart
Tagging
Templates
Third Party Integrations
User Management
Version Control
eCommerce Management
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API
Access Controls/Permissions
Activity Dashboard
Catalog Creation
Cataloging/Categorization
Categorization/Grouping
Collaboration Tools
Content Library
Content Management
Cross Selling Functionality
Customizable Branding
Customizable Templates
Customization
Data Import/Export
Data Storage Management
Data Synchronization
Database Publishing
Document Management
Document Storage
Image Editing
Inventory Management
Layout & Design
Merchandising
Multi-Channel Management
Multi-Language
Multi-Store
Online Catalog
Order Entry
Pricing Management
Product Catalog
Reporting & Statistics
SEO Management
Search/Filter
Shopping Cart
Tagging
Templates
Third Party Integrations
User Management
Version Control
eCommerce Management
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Documoto Feature Reviews

13 reviewers had the following to say about Documoto's features:

Jason R.

Oxbo-Connect

2021-06-14

Our rep Christa Bemis was there from the beginning and since our integration had unique twists and turns, if we have an issue, she knows how it was done and what direction to go to fix it

Pros

The integration went pretty smooth, our ERP system can be challenging as it does not like to play with "bolt on" systems, but Documoto's connection worked very well once we got our system to complete the integration.

Cons

Since many of our employees got used to the classic version it has taken some time to get customers and employees switched over.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carl D.

The Utilization of Documoto in Union Pacific's Locomotive Servicing and Repair Processes

2021-08-10

I would describe my overall experience with Documoto as very good! They have a knowledgeable support team and every interaction has been pleasant.

Pros

The software helps engineers, electricians and mechanics find the needed parts via dynamic and customizable search features.

Cons

In order to setup and implement Documoto into our servicing and repair process, we needed the in-depth involvement of our Integration Technologies team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dennis B.

A self-service platform that gives our customers access to 24/7 customer service.

2021-10-20

Documoto has streamlined our Technical documentation creation by alleviating some of the clerical steps of the process, such as creating templates and organizing/managing content.

Pros

There are many features that give our customers confidence in finding the correct documentation for their needs.

Cons

The user set up process could be improved by adding some sort of "Request Access" feature on the login screen to collect the information needed to set up new users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samuel C.

Very useful interface

2021-07-06

Pros

Important customer accessibility to their machine reducing after sales calls. A very good display of the content.

Cons

Alternative items. When a part becomes obsolete and is replaced by more than one item, Documoto does not manage it well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter O.

Documoto Review

2021-08-18

Our users were so dependent on calling into our sales admin team or tech services team to help identify a part.

Pros

Such features as the ability to zoom in and out on a parts page and to supersede part numbers makes it easy for our customers to identify the correct part.

Cons

One feature I feel that could be improved upon is the technical requirements at the kick off of the project, especially regarding the layout and structure within the tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark I.

Superior Product and Support

2021-08-03

Pros

The exploded views and part lists provide our customers with a helpful tool to identify the items they need.

Cons

For example, I would like the feature of adding sub-assemblies / service parts to operate slightly different.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stu L.

A customer support partnership

2021-06-09

Top notch platform Great team Great support Great partnership

Pros

Shopping cart is powerful and user friendly Efficiencies of parts book creation Ongoing product development / continuous improvement with new features Bugs are fixed rapidly

Cons

Amount of customer engagement required to gain critical mass of customer traction, was greater than expected but this really isn't about the software, it has to do with the amount of work required to push internal and external organizational change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian B.

Powerful interactive lookup software

2021-07-01

Our dealers were very skeptical of Documoto when we switched over, but we have won most of them over with the ability to provide accurate parts books and make changes quickly when needed.

Pros

We can relate documents and parts to other documents and parts making it easy for dealers to find the information they are needing quickly.

Cons

I wish there was more customization available. Overall pretty happy with the Documoto software. The things which I 'dislike' are more personal preferences which if we had more customization available I could fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Charles J.

LA Metro's DM Rocket

2021-11-03

My overall experience with Documoto has been wonderful, every person that I have every dealt with at Documoto has been courteous, knowledgeable and professional

Pros

The ability to customize almost every aseptic of the Documoto Rocket experience The searching capabilities The ability to brand Rocket for Metro The ease of updating and editing content

Cons

The supersession of part numbers, all of the existing tags on the original part number are not automatically transferred over to the new part number (however an enhancement is in the works)

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gerry L.

Would definitely recommend Documoto for your business and parts management needs

2021-08-12

Overall experience has been wonderful. Training was done by true professionals who value their product and are ready to help anytime.

Pros

It's ease of use, not only for admin users, but for all internal users throughout the company.

Cons

Search description doesn't seem to work to find a "description" of media or pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan K.

Succeed with a quality product

2021-06-29

Pros

basically anything you put on this site will have the same procedure of uploading.

Cons

The only thing that comes to mind when I think of a con for Documoto is that I can't delete a tag that I intentionally left blank to a Template.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alix W.

Great product to bring parts books into the new age of technology

2021-06-29

We went from static PDF parts books that had limited searchability and difficult to maintain with our heavy flow of updates.

Pros

Full data interaction between all parts books.

Cons

A few extra search features could be helpful for end users who are not as familiar with browsing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim L.

Content management made easy

2021-06-09

The overall experience is positive, as we are able to update pages, which once updated and managed properly, updates occur immediately with an update to one page it will make the updates wherever that page is used in all parts catalogs.

Pros

The Documoto software allows us to maintain and publish close to 300 new parts and operator manuals per year along with maintaining almost 8000 pieces of media.

Cons

The cons are that I have to build a TOC one page at a time, versus uploading the TOC through excel or some format rather than having to add each page one by one, where some of our books include 500 pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more