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Documoto

4.7
(13)

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Documoto Pricing

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Value for money rating

4.4

/5

13

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Reviewers who mentioned pricing said:

RK
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Ryan K.

Machinery, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Succeed with a quality product

Reviewed 2 years ago
Pros

basically anything you put on this site will have the same procedure of uploading.

Cons

The only thing that comes to mind when I think of a con for Documoto is that I can't delete a tag that I intentionally left blank to a Template. When you add this same template to the media shelf it will add the same tags that you left blank in the tag value along with your other entries.

PO
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Peter O.

Machinery, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Documoto Review

Reviewed a year ago

As I mentioned above, the user friendliness of the tool has been amazing. Our users were so dependent on calling into our sales admin team or tech services team to help identify a part. Now with Documoto our users are finding the parts on their first try using the tool. That means freeing up time and resources on our end and better potential for increased sales. The ability to scale with Documoto has also been a value add. Documoto is always willing to offer and work with us on solutions to any business problem or initiative we have. Finally having a dedicated Customer Success Manager that always makes herself available really provides that reassurance that you hope for when selecting a vendor to partner with.

Pros

What we find most beneficial is how user friendly the software is. After one month of launch we surveyed our user community and over 95% of respondents were able to find the part on the first attempt. Such features as the ability to zoom in and out on a parts page and to supersede part numbers makes it easy for our customers to identify the correct part.

Cons

One feature I feel that could be improved upon is the technical requirements at the kick off of the project, especially regarding the layout and structure within the tool. Since I'm not technical nor anyone on my project team we struggled with having to complete that. However with Documoto's help we were able to resolve it rather quickly.

GL
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Gerry L.

Mining & Metals, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Would definitely recommend Documoto for your business and parts management needs

Reviewed a year ago

Overall experience has been wonderful. Training was done by true professionals who value their product and are ready to help anytime.

Pros

It's ease of use, not only for admin users, but for all internal users throughout the company.

Cons

Search description doesn't seem to work to find a "description" of media or pages. Exact values must be entered