Documoto Pricing Plan & Cost Guide

Documoto

Customize your manufacturing network user experience!

4.69/5 (13 reviews)

Documoto Pricing

Pricing model: Subscription

Documoto offers a variety of subscription levels.

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Documoto Pricing Reviews

Pros

  • Overall experience has been wonderful. Training was done by true professionals who value their product and are ready to help anytime.Gerry L.Read the full review
  • I would describe my overall experience with Documoto as very good. They have a knowledgeable support team and every interaction has been pleasant.Carl D.Read the full review
  • Important customer accessibility to their machine reducing after sales calls. A very good display of the content.Samuel C.Read the full review

Cons

  • The things which I 'dislike' are more personal preferences which if we had more customization available I could fix.Brian B.Read the full review
  • The only comment is making the "Go to Search" button more "exposed" as it tends to be overlooked and people use the global search feature which brings up more information than they may be looking for.Jason R.Read the full review
  • When a part becomes obsolete and is replaced by more than one item, Documoto does not manage it well.Samuel C.Read the full review
100%
recommended this to a friend or a colleague

3 reviewers had the following to say about Documoto's pricing:

Gerry L.

Would definitely recommend Documoto for your business and parts management needs

Used daily for 6-12 months
Reviewed 2021-08-12
Review Source: Capterra

Overall experience has been wonderful. Training was done by true professionals who value their product and are ready to help anytime.

Pros
It's ease of use, not only for admin users, but for all internal users throughout the company.

Cons
Search description doesn't seem to work to find a "description" of media or pages. Exact values must be entered

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ryan K.

Succeed with a quality product

Used daily for 2+ years
Reviewed 2021-06-29
Review Source: Capterra

Pros
basically anything you put on this site will have the same procedure of uploading.

Cons
The only thing that comes to mind when I think of a con for Documoto is that I can't delete a tag that I intentionally left blank to a Template. When you add this same template to the media shelf it will add the same tags that you left blank in the tag value along with your other entries.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter O.

Documoto Review

Used weekly for 6-12 months
Reviewed 2021-08-18
Review Source: Capterra

As I mentioned above, the user friendliness of the tool has been amazing. Our users were so dependent on calling into our sales admin team or tech services team to help identify a part. Now with Documoto our users are finding the parts on their first try using the tool. That means freeing up time and resources on our end and better potential for increased sales. The ability to scale with Documoto has also been a value add. Documoto is always willing to offer and work with us on solutions to any business problem or initiative we have. Finally having a dedicated Customer Success Manager that always makes herself available really provides that reassurance that you hope for when selecting a vendor to partner with.

Pros
What we find most beneficial is how user friendly the software is. After one month of launch we surveyed our user community and over 95% of respondents were able to find the part on the first attempt. Such features as the ability to zoom in and out on a parts page and to supersede part numbers makes it easy for our customers to identify the correct part.

Cons
One feature I feel that could be improved upon is the technical requirements at the kick off of the project, especially regarding the layout and structure within the tool. Since I'm not technical nor anyone on my project team we struggled with having to complete that. However with Documoto's help we were able to resolve it rather quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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