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eHopper vs GoFrugal Comparison

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Overview

eHopper is a free, cross-platform, cloud-based POS software designed for use by retail & restaurants using Android, iPad,...

Category Leaders

GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

49

5

4

3

2

1

24

12

9

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

4.4

179

5

4

3

2

1

116

41

10

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Great customer service, was there to help me get setup and going from the beginning and very friendly.
Ehopper has awesome support, they listen and are very fast at resolving issues.
Been great printers work fine - and easy for staff which is very important.

Pros

This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.

Cons

I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software.
Occasionally need to reboot system when unable to run a credit card transaction. Customers seem to have a difficult time with Apple Pay.
Now is 2020 the customer support is the worst in the world.

Cons

The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features67
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Refills
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcode/Label Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Check-in/Check-out
  • Claims Management
  • Clock In / Out
  • Commission Management
  • Compounding
  • Contact Management
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Restaurants
  • For Retail
  • Forecasting
  • Forms Management
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen / Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Prescription Processing
  • Price / Margin Management
  • Pricing Management
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recipe/Formula Costing
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SKU/UPC Codes
  • SSL Security
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Single Store
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management
  • Total features154
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Refills
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcode/Label Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Check-in/Check-out
  • Claims Management
  • Clock In / Out
  • Commission Management
  • Compounding
  • Contact Management
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Restaurants
  • For Retail
  • Forecasting
  • Forms Management
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen / Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Prescription Processing
  • Price / Margin Management
  • Pricing Management
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recipe/Formula Costing
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SKU/UPC Codes
  • SSL Security
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Single Store
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations9
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations6
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier