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eposbuddy Logo

Electronic point of sale system for businesses of all sizes

eposbuddy Reviews

Overall rating

4.9

/5

39

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10

Reviews by rating

Suggested alternatives

square-for-retail
square-point-of-sale
spoton-restaurant

Pros and cons

Eposbuddy is one of the greatest innovative software that I have recommended to our client who operates a restaurant and food chain.
This software helps us with payment processing , it is easy to use given its good UI , good for online reservations and bookings which has helped us increase on our bookings.
Ideal and very comfortable to promote a positive experience for our customers.
Given the cost of the system, I am a bit irritated at the lack of functionality in certain places.
The sales pitch was misleading with many features that were demonstrated to us as selling points not included in the purchase, I was not aware of this at the time of purchase.
Biggest con is the sales team, spinning you misleading information to get a sale.
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39 reviews

Recommended

OC
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Okoro C.

Media Production, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eposbuddy is a sales booster

Reviewed 11 days ago

Eposbuddy software simplify our payment processing it has a good UI that very easy to work with, and is the best pos system for online transactions overall eposbuddy is a sales booster

Pros

smooth and fast communication with client and the ease of procesing client payment all this process is fast in eposbueddy the advertisement feature is effective it has brought us more customers more than ever sales track feature is great too it's easy to keep track of all our sales on epos buddy right now eposbuddy is doing the most in pos management highly recommend

Cons

no cons just a suggestion they can consider making a comprehensive tutorial video for the technical features it will help a lot

TO
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Temitope O.

Financial Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The software perfect for my financial services.

Reviewed 12 days ago

Its really been a positive and productive experience using this software which has helped improve the financial services rendered to our various clients.

Pros

It got a friendly interface i can work with and very easy to set up. Supported on most devices as i can easily access it on my mobile. Its payment process is reliable and efficient which has helped improve productivity at work. Its inventory feature has been helpful. It is easy to issue bills and receipt using this software which has helped to keeping records safely. Point of sale of this software has been top notch for me.

Cons

No glitch or issues using this this software, no cons.

ME
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Martins E.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eposbuddy boosted my sales

Reviewed 20 days ago

Overall Eposbuddy solved a lot of problem in my business from sales management taking inventory and making it easy for my clients to make payments without any glitch

Pros

I had a positive experience with the customer service and that gave me a good first iNpression with Eposbuddy then I checked out the features and it was mind blowing t is easy to set up, and customize to my existing business structure. I also like the ease that comes with monitoring my marketing process with even with my mobile phones the cashier also works perfectly I like so many things about Eposbuddy it's s very effective platform

Cons

since I've been using Eposbuddy I've only had positive experience with the features

AO
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Ayeni O.

Telecommunications, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eposbuddy transformed my telecomunicaton business

Reviewed 23 days ago

Eposbuddy is efficient for business management payment and sales even for smaall scale telecommunication busines

Pros

I didn't want to sign up because I thought Eposbuddy is only for big businesses but I was wrong Eposbuddy has changed s lot of things in my business I take better and accurate inventory, manager my online transaction keep my data save and secure in terms of time, clients records, budget and expenses Eposbuddy is doing a brilliant job I commend their technical support too, they are always ready to help and they know what they are doing

Cons

no feature is malfunctioning and I did not see any glitch in Eposbuddy

KK
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Kunal K.

Business Supplies and Equipment, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Boosts Efficiency with Smooth Order Processing

Reviewed a month ago

Eposbuddy offers great value and reliability, helping us improve decisions with smooth order processing, payments and customer communication, making it ideal for our sales team.

Pros

Eposbuddy gives great value and is very reliable. It's easy to set up on handheld devices, and clients find it simple to use. The system helps them make quick decisions, and the cashier system works efficiently.

Cons

The design of the interface could use some work but everything else is perfect.

MR
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Manish R.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Amazing epos service

Reviewed a month ago
Pros

Excellent service! Really easy to use and great support team. Whenever I have issues they are available to help me. Great experience with them so far.

Cons

We are unable to customization the user interface, If they offers customization, It would be great for users.

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Aman R.

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EposBuddy Simplifies POS and Stock Management

Reviewed 2 months ago

EposBuddy is perfect for managing POS, keeping track of stock and making smart financial choices. It also helps customers place orders and pay easily.

Pros

EposBuddy is simple to use, fits easily into our work, offers many payment options and works smoothly on different devices without any problems.

Cons

There’s nothing bad about EposBuddy, but sometimes transactions are a bit slow when it’s busy.

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Verified reviewer

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Empower and Enhance your Business with espobuddy!

Reviewed 2 months ago

eposbuddy is one of the greatest innovative software that I have recommended to our client who operates a restaurant and food chain. The eposbuddy helped them solve the kitchen order management very effectively and efficiently. The user interface is very clean and intuitive, and our chef could easily understand the interface and delivers the orders on priority. We have clocked the ROI from this product 130%

Pros

eposbuddy is very efficient and quick, helped our kitchen staff to prepare and deliver food with right speed, order quantity. The layout to display orders in the kitchen is customizable and suitable to modify with our business needs. Also, the setup is very easy and quick. We went live with this software within 2 days.

Cons

I do not see any dislikes in this software for kitchen order management module. The product is perfect, I see minor bugs and I believe these would be resolved with future updates.

DS
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Domenico S.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent POS system for our transportation business need

Reviewed 2 months ago
Pros

eposbuddy worked very well as our primary POS system to manage purchase and inventory management. Taking order, payment processor and communication with customer has been excellent after our switch to this product.

Cons

The user interface is a bit boring and no option to change the theme color. Interface customization will bring more values to the product.

RM
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Rakhee M.

Hospitality, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eposbuddy's features are amazing.

Reviewed 2 months ago
Pros

I like how smoothly this tool works, best POS tool i ever used.

Cons

Been using it for more than 6 months and never faced any difficulty.

HA
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Hapezah A.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Suitable POS system for warehouse management

Reviewed 2 months ago
Pros

I use eposbuddy as our warehouse POS platform to tally the inventory and product count. It is easy to access and suitable to be install with our handheld device and able to integrate without any issues.

Cons

No customization can be made with the interface. It would be more helpful if we can change the interface display with the design that we want.

PU
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Prasad U.

Facilities Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Most suitable POS tool for new businesses.

Reviewed 3 months ago
Pros

The best thing about this platform is that it works smoothly. It's just easy to use amazing.

Cons

There only pros of Eposbuddy, No cons as per my experience.

JB
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John B.

Computer Software, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Transforming Freelancing Efficiency with Eposbuddy

Reviewed 3 months ago

I found that Eposbuddy's EPoS solutions have facilitated better control over my freelancing workflow and projects more accurately and efficiently.

Pros

Eposbuddy gives value for money and is very reliable. That's what the tailored-made software solutions did for me: organizing my project management much better by keeping a record of the time, expenses, and client interaction.

Cons

Some features are technical and did involve a steep learning curve initially. But all these complexities are minor compared to the overall benefits, and the process of mastering them was immensely rewarding.

RS
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Rahul S.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Boosting Sales and Customer Experience with eposbuddy

Reviewed 6 months ago
Pros

I really liked EposBuddy because it was easy to use and fit smoothly into our work. It helped us make smart decisions with its quick data, making us more efficient. EposBuddy became super important for our business to succeed.

Cons

Sometimes it took longer to process transactions when it got busy. Also, some features were a bit hard to use and couldn't be changed to fit our needs. But overall, EposBuddy is a great help for our business.

MT
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Monica T.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and recieve payments

Reviewed 7 months ago
Pros

This software helps us with payment processing , it is easy to use given its good UI , good for online reservations and bookings which has helped us increase on our bookings. the support team is so responsive and effective. The digital signage always ensures information is updated always in real time through automatic synching

Cons

No cons everything is so far good just enjoying every feaures

UE
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Uchechukwu E.

Financial Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My review on eposbuddy

Reviewed 8 months ago

Great Technical support, easy to set up, and customize to meet specific requirements. I can easily monitor and analyze stock processes. This has helped us to make better research and financial decisions

Pros

It works perfectly for our sales department, also for my job as a research assistant in a financial company. I get information easily from it to analyze financial patterns in my company

Cons

it's not bad. it works for me, smoothly.

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Andrea S.

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ideal and very comfortable to promote a positive experience for our customers.

Reviewed 8 months ago

It is a product that promotes agility in our business processes, has a good user experience and is perfect for increasing sales and reducing uncomfortable processes for our clients.

Pros

It is a simple product to configure, it has ideal technical support to cover all our needs, it is the ideal system to simplify our inventory operations, it is an ideal, different and very comfortable experience so that our customers have an excellent interaction with our business.

Cons

At the moment there are no problems using eposbuddy, it has improved improvements in our business processes.

MO
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Mohd O.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Efficient financial tool

Reviewed 8 months ago

It serves as an excellent software solution for our sales department and my role. By providing an improved system, it ensures our customers feel at ease when placing orders and handling payments. Overall, it’s a high-quality platform.

Pros

The system configuration is straightforward, and the technical support is highly efficient, promptly addressing our queries. Our clients find it user-friendly, enabling intuitive decision-making. Additionally, the cashier system operates with great efficiency. Undoubtedly, since our initial use, we’ve experienced advantages with eposbuddy.

Cons

Some aspects involve technical details. Our former manager did not recognize the advantages of utilizing them. Fortunately, our new manager has quickly understood various new features and is now implementing them.

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Charlotte W.

Events Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient system with multiple benefits.

Reviewed 9 months ago

It is a perfect software for our sales department and my job, since it allows us to have a better system so that our customers feel more comfortable when placing orders and processing payments, it is a quality platform.

Pros

The system is easy to configure, the technical support is undoubtedly efficient and resolves and answers our questions quickly, it is very simple for our clients, it allows them to make decisions in an intuitive and unique way, the cashier system is very efficient.

Cons

Without a doubt, from the first moment of use we have only observed benefits with eposbuddy.

AJ
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Ashley J.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Does the job

Reviewed a year ago

Overall experience is average, I'm not sure I would purchase from them again but given we are now set up with them they aren't bad enough to have to complete the whole set up again.

Pros

Technical support is brilliant, always on hand and knowledgeable to solve any problems.

Cons

Biggest con is the sales team, spinning you misleading information to get a sale. The sales pitch was misleading with many features that were demonstrated to us as selling points not included in the purchase, I was not aware of this at the time of purchase. There were also some capabilities in terms of additional hardware options sold to as great options for the future (Which we discussed we would...

NH
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Nichola H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Till for Wellness Centre

Reviewed a year ago

The initial sales/purchase was great but training really needs work

Pros

The great things about Eposbuudy is that once it's all set up, you can track your stock levels, know when to order stock and its really helpful to see what days you are busy, your staff sales and making it easier when you come to do your accounts.

Cons

Unfortunately we have a lot of stock - over 1000 items, its been painstaking to add them all on and create barcodes for each item. The training manuals aren't great and when we had live training via zoom it wasn't that helpful. The system seems geared for cafes/restaurants.

ha
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hadie a.

Performing Arts, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Till system overhaul - A world of change.

Reviewed a year ago

We have managed to increase our revenue, & are now in the process of implementing new systems that the advanced features offer.

Pros

Cost - Epos buddy is a cheaper overall then our previous supplier. With a range of benefits. We are getting more, for less.

Cons

Some aspects are fairly technical, our previous manager did not see the benefits of using them. Fortunately our new manager has been able to grasp a range of new features & is beginning to make use of them.

ST
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Shaun T.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ICR Touch - Bar/Restuarant Use

Reviewed a year ago

Had no issues really on the phone to help with anything.

Pros

ICR Touch is a very simple till system but after years working for the big PubCos has just about every feature they would have from their various till systems. What I like most is the ability to login from any mobile device and access up to the minute sales and stock information.

Cons

Pocket Touch tends to crashed a lot and even after sync doesn't always pull all the promotions through from Mix & Match.

GS
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George S.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fantastic System, but a little pricey on the integrated app side

Reviewed a year ago

Very good! As mentioned previously, I love the system, love that it all integrates together and love that it generally 'just works' love the potential with the app and the unique way of advertising by having events on the opening screen. It means every time a customer makes a purchase, they see the next event as soon as they open the app. We find a lot of our customers miss our Facebook posts and many don't generally look at posters so this function for us was an absolute game changer

Pros

I love the till system. Easy to use and generally 'just works'. We signed up for the EposBuddy app where we can advertise and give customers loyalty through the accrual of points (5% of their spend back as app credit) and seasonal vouchers

Cons

The app has features promised (vouchers that can only be applied to one group of customers), scheduling push notifications, single use vouchers... but these functions don't work. Currently when adding a voucher it gets made available to everyone... push notifications have to be sent immediately and cannot be scheduled and all vouchers can be reused unlimited times. The app has absolutely incomparable potential and could be an industry leading bit of kit if some of the issues were ironed out... Given the cost of the system, I am a bit irritated at the lack of functionality in certain places.

LC
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Lauren C.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent till system and support

Reviewed a year ago

Love the ease of use and the user support

Pros

The till support is excellent. Phone calls are answered quickly and all issues I’ve had were resolved within a few minutes of me calling.

Cons

Would love a feature where food orders cannot be put through the till before a certain time