FloristWare Features

FloristWare

Cloud-based POS software for retail florists

4.68/5 (38 reviews)

FloristWare Feature Summary

  • Credit card processing for flower shops
  • Point of sales software
  • Sales accounts report
  • Taxes by day or destination
  • Promotional sales
  • Account receivable activity
  • Floral strategies follow-up report
  • Order delivery and confirmation
  • Capture staff performance and activities
  • Punch-clock report
  • Staff commissions
  • Integration with ecommerce websites
  • API for integration with custom websites
  • Track orders
  • Manage advertising activities
  • Manage marketing campaigns
  • Employee and customer profiles
  • Monitor and manage transactions
  • Inventory management
  • Track local and completed deliveries

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (74 other apps)
Activity Dashboard (79 other apps)
Automatic Notifications (80 other apps)
Barcode Scanning (62 other apps)
Credit Card Processing (62 other apps)
Customer Database (79 other apps)
Customer History (68 other apps)
Discount Management (77 other apps)
Employee Management (69 other apps)
Gift Card System (66 other apps)
Inventory Management (102 other apps)
Inventory Tracking (98 other apps)
Invoice Management (61 other apps)
Loyalty Program (85 other apps)
Multi-Location (88 other apps)
Order Management (69 other apps)
POS (128 other apps)
Reminders (66 other apps)
Reporting & Statistics (105 other apps)
Sales Reporting (70 other apps)

Competitor Feature Comparison

FloristWare Feature Reviews

25 reviewers had the following to say about FloristWare's features:

Rivers Reid

The best thing since pen and paper!

2015-07-23

Pros

It allows all of the customer tracking information we need including historical purchase patterns, customer contact and billing information, and customer preferences. Inventory control and sales reports are generated in an instant and things like staff performance and sales breakdowns are available in every imaginable configuration.

Cons

A few less steps/screens in the order process would be nice, but FloristWare does have the ability to include multiple orders in one sale which is a great feature.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

Look into all the features. Frankly there are more than we'll ever use, but we looked into all of them and use the ones that benefit us the most.

Source: Software Advice
Helpful?   Yes   No
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Cory Leitz

Daily user of Floristware for 4+ years. Excellent experience

2017-05-01

Customer service, although not available immediately upon a phone call, is exceptional.

Pros

Works with all sorts of hardware set-ups, easy to get started.

Cons

Multi screen order entry makes order taking difficult at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Amra Kolasinac

Great POS created specifically for florists and floral industry

2015-07-15

Pros

Hot spots and message shortcuts save a lot of time in order taking process. POS keeps the history of customer purchases and their average $$$ spent.

Cons

Delivery routing module is the only thing missing in this software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

this is industry specific software and as such comes with it's specifics.

Source: Software Advice
Helpful?   Yes   No
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Annette Hentz

Floristware won me over from the start and hasn't disappointed

2015-07-17

Pros

Floristware is not only a POS, recording sales transactions and facilitating credit card processing.

Cons

On the other hand, if I want to do something and can't intuitively figure out how it's done, a simple email to Floristware support gives me the answer in short order.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

Don't underestimate it. It is extremely powerful. Have patience at first. When you fully understand its power, you will be glad for the way it is built. Take advantage of Floristware's offer to let you demo it free of charge for 30 days. Ask tons of questions. Study the support materials on their web site. It's extremely easy to just learn the basics and let it go at that. But work through the detail. It may seem cumbersome at first, but a few years down the road you'll wish you had spent more time thinking through all the ramifications of your business and anticipating how to make Floristware do the hard work for you.

Source: Software Advice
Helpful?   Yes   No
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Alanna Volp

love it

2015-01-25

It acts as a marketing tool, reminders, loyalty programs, free training, inventory, recioes, reports, order history, quoting, punch clock, accounts, statements and wire integration.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Annette Hentz

I've used Floristware since I first opened my shop, and have never regretted my decision.

2016-03-01

I couldn't be happier with the Floristware POS system. But the icing on the cake is the people who create and support it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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James Lowe

FloristWare is an excellent shop management tool!

2015-07-17

Pros

FloristWare handles wedding and event quotes and payments and incorporates credit card processing and a cash register function all into one!

Cons

Waiting for version 5 to come out; but it will be out of beta very soon

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

Kick the tires with a FREE download. It is the one software you can try your self without a wire service rep standing in your store trying to hard sell you.

Source: Software Advice
Helpful?   Yes   No
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Amra Kolasinac

Great Indepentent Florist software

2016-03-29

Business reporting is top notch: daily sales report, sales by product or category; compare sales in different periods; Sales by customer).

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Rodney Canady

Me and My FloristWare POS

2015-07-17

Pros

Friendly Customer Service and Support of the Retail Florists

Cons

We need easy methods of teaching clients how to use the POS to they benefit

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

I have already recommended FloristWare to many Florist and many are using FloristWare. My recommendation to others would to learn as much about any POS and find out what might work best for your situation.

Source: Software Advice
Helpful?   Yes   No
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Joan Coleman

Reasonably priced, user friendly, grows with our company

2015-07-20

Pros

The marketing features like reminder notices and the customer points has been of great value to increasing sales and customers love the reminders and points.

Cons

My least favorite thing about this software is the number of screens that I have to go through when entering a sales. Really is not a big issue but I would much prefer 1 or 2 pages to finalize a sale.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

My advise to anyone evaluating software, take advantage of the free download trial period!

Source: Software Advice
Helpful?   Yes   No
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Melissa Joye

Ok option for Florists

2018-09-25

Pros

There are features that are designed specifically for florists, creating special orders and deliveries.

Cons

Upgrading system can be cumbersome and expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Kal Shakil

ALL THE FEATURES, NONE OF THE HEADACHES!

2016-03-31

Trapped to their credit card processing, membership, contract, etc.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Darrel Ueno

Many great features and affordable!

2015-07-20

Pros

It's fully loaded with great features and interfaces well with my Media99 website.

Cons

The multiple screens during the order taking process.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

I highly recommend this for shops that need an affordable point of sale system with many features.

Source: Software Advice
Helpful?   Yes   No
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Ryan Freeman

Our clients are absolutely thrilled

2015-08-14

Pros

The FloristWare team offers exceptional customer from the initial sales process through setup, training, and ongoing assistance.

Cons

There really isn't much to dislike, and the dev team is very responsive to input from customers. Working alongside the FloristWare team (we have many mutual clients) we have been able to quickly and effectively tailor integration solutions to meet the needs of our users.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

Try the free trial from their website. Consider the hosted vs cloud options and choose what you are most comfortable with.

Source: Software Advice
Helpful?   Yes   No
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Sonam Agarwal

Ultimate POS for florists

2018-08-08

Pros

This POS has very fast processing so time can be saved if florists are using this POS.It is also not expensive.

Cons

Can add some more features for easy accesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
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Patrick Beh

Overall great product, but can be better.

2015-07-21

Pros

Cashout and end of day reports are straightforward and easy to follow.

Cons

Less clicks and would be great for those busy and quick sales transactions.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering FloristWare

Look for ease of use. Can the computer illiterate employees use the program. Number of clicks to get where you need to go most often (simple sale). How good the customer service is. How easy it is to track orders. Its a big part of the floral industry and is often the hardest to keep organized. Any program that helps eliminate the potential for human error is good in my books.

Source: Software Advice
Helpful?   Yes   No
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Dawn Abbamondi

This was a perfect fit for our store, not a florist, but similar.

2015-07-18

Pros

Response time for any question was the best I've ever experienced with POS systems.

Cons

Early on, we experienced slow back ups, but our computer was at the bottom end of the recommended equipment; when we upgraded our main processing computer we had no problems.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

Ask other users before you buy. Keep in mind their perspective may not be your own, so remain objective, but know your goals from using the software and ask about their experiences with those features. The online tutorials are quite helpful, but the system was pretty easy to use and didn't require much training. Interface settings for beginner to advanced were quite helpful for staff learning how to use it, they could set their own pace and bypass prompts when they were more familiar. Be sure to ask about credit card processing and exchange to be sure that you can use your preferred merchant services provider.

Source: Software Advice
Helpful?   Yes   No
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Joanna Anderson

Floristware review

2018-09-10

Floristware makes it easier to take orders from repeat customers saving boat loads of time especially during holidays.

Pros

Floristware saves time and is easy to use even for computer shy people.

Cons

It's designed for accrual basis accounting only.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Abbamondi

Great Product, Great Support

2015-08-05

Pros

Also ability to set reminders for birthdays and anniversaries was very helpful in making outbound calls.

Cons

The backup process was originally very slow for us.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

Support is Key. Floristware provided terrific support. This is something I think often gets overlooked when making a purchase. The software is not your core business so you need a company that does support right. Florestware does.

Source: Software Advice
Helpful?   Yes   No
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Adam Pomerantz

Floristware is the best floral pos

2016-02-26

I highly recommend them to any florist looking for a new affordable pos system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Retail company, 1-10 employees)

Makes it easy for us to communicate with buyers!

2018-12-10

Pros

For things like poinsettas and other seasonal color, this software makes it easy for our nursery to keep track of our customers at our nursery.

Cons

After a time, we phased this piece of software out to go with one large platform to keep our CRM on.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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valerie marchand

A useful tool

2015-08-05

Pros

I like how it stores information about our clients and people they send flowers to.

Cons

We take many orders for business' and they often do not want a specific name on the order.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering FloristWare

I have no specific recommendations for this field.

Source: Software Advice
Helpful?   Yes   No
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June Richler

Best POS System For Florists

2016-02-26

Our shop has used many different POS systems over the years and FloristWare is the best.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rosemary Little

So happy to use FloristWare

2015-07-21

Pros

FloristWare allows for easy communication of quotes, invoices and receipts.

Cons

New features are continually added to the software, and older features are updated regularly to allow superior customer service from us to our clients.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering FloristWare

We are able to communicate design ideas via a FloristWare quote, and tailor orders to fit the client's needs and budget. FloristWare helped us respond to our client's need for electronic receipts to complete a phone sale well before most of our competitors. Floristware is a leader in the transition of the floral industry from telephone technology to on-line technologies.

Source: Software Advice
Helpful?   Yes   No
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Keith McClung

Floristware Is Amazing

2019-08-23

We love the product and can't say enough good things about Floristware.

Pros

As a Busy Floral Shop, Floristware helps keep our orders on track. We love the software, ease of use and all the bells and whistles.

Cons

Would love some automatic pop ups, or print-outs, of standing orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FloristWare


Thank you very much Keith. It's an honor to have you as a client and a pleasure to work with you and your staff.

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