FreshCheq Features

FreshCheq

Food service management for restaurants & food trucks

4.52/5 (81 reviews)

FreshCheq Feature Summary

  • Kitchen management
  • Franchise intranet
  • Social recognition
  • Cultural alignment
  • Deli / restaurant management
  • Multi-store
  • Activity logging
  • Customizable branding
  • Customizable reporting
  • Employee database
  • Employee self service
  • Multi-location support
  • Real time updates
  • Summary reports
  • Activity dashboard
  • Event scheduling
  • Process capturing
  • Job scheduling

Competitor Feature Comparison

Activity Dashboard
Activity Tracking
Customizable Branding
Customizable Reporting
Email Alerts
Employee Database
Employee Self Service
Event Scheduling
Job Scheduling
Labor Cost Reporting
Monitoring
Multi-Location
Real Time Updates
Summary Reports
Third Party Integration
Trend Analysis
Learn moreCompare App
Activity Dashboard
Activity Tracking
Customizable Branding
Customizable Reporting
Email Alerts
Employee Database
Employee Self Service
Event Scheduling
Job Scheduling
Labor Cost Reporting
Monitoring
Multi-Location
Real Time Updates
Summary Reports
Third Party Integration
Trend Analysis
Visit WebsiteCompare App
Activity Dashboard
Activity Tracking
Customizable Branding
Customizable Reporting
Email Alerts
Employee Database
Employee Self Service
Event Scheduling
Job Scheduling
Labor Cost Reporting
Monitoring
Multi-Location
Real Time Updates
Summary Reports
Third Party Integration
Trend Analysis
Visit WebsiteCompare App

FreshCheq Feature Reviews

25 reviewers had the following to say about FreshCheq's features:

Anonymous
(Restaurants company, 51-200 employees)

A product in development that doesn't need extra hardware, but requires some patience.

2019-04-02

Two years use in a multi-location restaurant franchise.

Pros

It is fairly rudimentary in its interface.

Cons

It doesn't allow for on-the-fly changes to how it is used or the order in which it is used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your thorough review. We would appreciate the opportunity to work through the challenges you are having. We can set up a review of updates we have made, how you are using FreshCheq and set up training for you and your team. Please contact us at 1-855-581-7747, or simplify@freshcheq.com. We want to ensure your success.

Jim

Read more
Chris Anderson

Safety is our Security

2019-04-09

The customer service is top notch.

Pros

This software is very easy to use and the dashboards for reporting are quite functional and great for comparing with multi units.

Cons

There is nothing I don't like about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Chris,

Thank you for the awesome review. We will be at the summer meeting and have some new features to introduce. Please stop by.

Jim

Read more
Chris Anderson

The vendor has been great to work with and the platform has been perfect for our needs as a company.

2017-12-08

Pros

I love the visibility it gives over our multi unit restaurants and helps hold our management teams accountable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your business and great review, Chris. We look forward to working with your restaurants in the upcoming year.

Read more
Anonymous
(Food & Beverages company, 10001+ employees)

FreshCheq to run your restaurant

2020-09-29

It is great deal for its price and gives you all info you need to lean your business

Pros

It has a very good mobile interface and makes a really good solution to run several locations. It has improved our process follow up mostly in the kitchen

Cons

It is overall very good, all minor points raised to customer service were quickly answered so i’m personally very happy with the solution

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
mike middendorp

awsome

2019-04-11

great

Pros

and notifications

Cons

i really don't have any it meets all my needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Mike,

Thank you for your review. We appreciate your business. We look forward to bringing Pizza Ranch and Moe's new development in the near future!

Jim

Read more
Justin Edwards

Overall, using FreshCheq has been a positive experience and convenient addition to our business.

2018-02-22

It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do safety logs, rather than bummed about writing it down.

Pros

Has a log streak feature to compete with other businesses.

Cons

No app as of yet, so you have to use the web page. This can be troublesome on a tablet. Requires internet access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your feedback!

Read more
Anonymous
(Restaurants company, 51-200 employees)

Very Good So far, easy to use. Helps us deliver on food saftey

2018-03-01

Allows us to hold people accountable and create data reports for a call to action.

Pros

What I like the most about this software is the ease of use. When you have a lot of other things to do simple is always sweet.

Cons

What I like the least about this software is all the colors on the interface. I would clean it up so it is easier to read.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review.

Read more
Missy McCormick

Easy to set and easy to use

2018-02-22

The food inspector loves to come in and just grab the computer and look at our reports.

Pros

I like getting the notifications when I am not at work.

Cons

I can't upload a photo to use as an example of what I would like done. Also it won't let you do your measurements without having to refresh the page every time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Hi Missy, thank you for your feedback. You should not have to refresh the page every time, so I will reach out to you personally to help solve that issue.

Read more
Kyle Jensen

Great idea

2019-04-02

I think there are still some design pieces that need to be implemented however they are responsive to change and I can see them ironing out those kinks.

Pros

It’s nice to have the ability to have shift tools in the palm of your hands especially as all aspects of a store seem to be turning that way.

Cons

It is difficult to utilize the program to fix issues that you see as the only way to “pass” a selection is to say how you fixed it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Kyle,

Thank you for your perspective. Our team would like to walk you through some new features that may improve your experience. Please contact me and I will set up a time to review reporting.

Also, we are working with Buffalo Wild Wings corporate to add some new features that will benefit all FreshCheq customers.

Our development pipeline is driven by our customers needs. I look forward to talking with you.

Jim

Read more
Liddia Burns

It is very easy to use when I'm at work.

2018-03-01

Organizational skills, getting the crew to understand business, keeping everything for records, and able to keep things in one place to find it easier.

Pros

It helps my company stay organized and helps us keep up with inventory and task that need to be completed.

Cons

Sometimes it has a mind of its own and starts glitching and putting stuff that I didn't put. And I wish it had some way of notifying you on when it's time to do something on your to-do list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review, Liddia. FreshCheq does have a text alert feature that will alert you when a checklist or log is due. Please speak with your manager or owner and request that you receive text alerts.

Read more
Anonymous
(Food & Beverages company, 501-1000 employees)

Fresh check in a resturant enviroment

2019-04-02

Pros

it was easy and clean.

Cons

Did not have the reporting or ease of access for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review. We would appreciate the opportunity to better understand the challenges you faced. Please contact us at 1-855-581-7747, or simplify@freshcheq.com.

Jim

Read more
Abby Smith

Fresh cheq

2018-11-07

Pros

Makes employees get temps done

Cons

Thought set up would be a lot easier. Also would like an app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review, Abby! The new app is being released this month.

Read more
Robert Bower

Good but could be better

2018-10-26

It's great at keeping waste down and clutter from printing all the check sheets every day and storage

Pros

Pretty easy to use and set up. Keeps track of your checks so you don't have all that extra paperwork and clutter

Cons

It could be more customizable for individual locations when you have more than 1

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thanks, Robert, for your review. We appreciate your business.

Read more
Amy Martini

FreshCheq conversion

2018-11-02

Pros

Loved eliminating the paper and pencil bulk and the ability to see accurate reports .

Cons

Took a bit of time to get the logs tweaked to where we wanted them, but that is to be expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review and for your business!

Read more
Sharon McLellan

Easy to cheq

2018-10-27

Easier to track & less wasted paper.

Pros

This program is so easy to use from the start.

Cons

Sometimes it takes a little while to go to next section but I think it may have to do with our internet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thanks for your review, Sharon.

Read more
Brandon MacKay

Great website and app. Easy to use

2018-02-26

Easy to use and track for daily use.

Pros

I've never had any problems with this product. Customer service is great if you do happen to have a problem

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review, Brandon! We are thrilled to have you as a FreshCheq customer.

Read more
Sandra Deel

I have found it easy to keep and access all records pertaing to temperature checks.

2018-03-01

Pros

The ability to quickly and accurately record temperatures. It is easy to use When it is necessary to recall a day or week .

Cons

I found that trying to chamge thw order of the logs was not as user friendly as i would have liked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review, Sandra. We are rolling out some improvements this month that will make the logs easier to change. We appreciate your business.

Read more
Bruce Orman

Easy and efficient

2017-12-08

Saves time by keeping the records in one place.

Pros

The reminders are the best feature. They help to insure our products are the appropriate temperature to ensure safety.

Cons

Our people use their mobile devices with the program and they have to log in each time with their user name and password.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Hi Bruce,
Thanks for your review. We appreciate your business. Our User's manual that is emailed to every user has instructions for adding an icon onto any smart device which will keep users logged in for 8 hours. You should only have to log in once per day. I will contact you directly to make sure that your employees are using FreshCheq in the most efficient way and not having to waste time logging in.

Read more
Chase Vermeer

It's very easy to use., really enjoy using it for our resturant

2018-02-22

Pros

Very easy to use and train our employees to use.

Cons

Also the notifications can be kind of annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review, Chase!

Read more
Cassie Van Berkum

Neutral

2019-04-09

Pros

Easy for new employees to learn Some great features

Cons

Not easy to set up for my type of business Not easy to have multiple people set up on it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Cassie,

Please contact us so we can help with some of the issues you are having. I will give our Client team a heads up on your call.

1-855-581-7747

Jim

Read more
Chad Husen

Saves time and paper

2018-09-13

Pros

This is a very effective way to report temps and inspect the restaurant throughout the day.

Cons

Corrections should be allowed at the end of the questionnaire. It would be nice if there was a list of fails at the end instead for having to do them individually as many products may have been in the same conditions.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you, Chad, for your feedback and we are thrilled to be a Buffalo Wild Wings partner.

Read more
Sarah Brangenberg

Amazing product

2019-04-02

Pros

Great customer service.

Cons

Nothing bad to say at all. Such a great product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Sarah,

Thank you for being a power user and letting us know FreshCheq makes a difference.

Great things are in the works!

Never hesitate to contact us if you have an idea or need some help.

Jim

Read more
Shane Olinger

FreshCheq for Moe’s

2018-11-02

Pros

It’s easy to use and I like that it sends notifications

Cons

That managers should be able to edit temp chews in case they are unable to enter them

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Thank you for your review and for your business.

Read more
kevin chase

general manager

2019-04-02

Pros

ease of use,good customer support use of record keeping

Cons

i like the app instead of other use. much better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Kevin,

We appreciate your review. We are specifically working with Pizza Ranch on some new features. Come see us at your summer meeting and learn about what we have been working on for you!

Jim

Read more
Joshua Harrison

Food Safety - Made Simple

2018-10-27

Pros

Simplicity at its finest... so easy to use and learn.

Cons

One downside to the software is usuabilty when using on mobile phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FreshCheq


Hi Joshua, Thanks for your review and for your business. We are converting FreshCheq to a mobile app within the next couple of months and we think that this may address your comment about mobile responsiveness.

Read more