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Gingr
5
153
4
41
3
4
2
4
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pet daycare, boarding, kennel & grooming business software
Table of Contents
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Gingr - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Gingr overview
Based on 214 verified user reviews
What is Gingr?
By industry, Gingr reviewers are most commonly professionals in veterinary (27%). The most frequent use case for Gingr cited by reviewers is appointment scheduling (77% of reviewers).
What do users say about Gingr pricing?
Some users report that Gingr helps them save money by automating tasks and appreciate the potential return on investment. However, some reviewers feel the cost is high, with unexpected fees and limited flexibility reducing overall value for money.
Starting price
per month
Pros & Cons
Reservation Management
Responsive customer support
Accessible and intuitive design
Customer Support
Bugs and Issues
Payment Management
Gingr’s user interface
Gingr review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Gingr?
Reviewers appreciate Gingr for its user-friendly interface, streamlined reservation management, and flexible client portals, which make daily operations easier for staff and customers. They find the software intuitive after an initial learning curve, and say customer support is responsive, though limited to virtual channels and specific hours. They indicate that frequent updates and improvements help address user needs and enhance functionality. Some report that staff training is efficient and tipping features boost employee satisfaction.
They note occasional bugs, glitches, and issues with pricing customization, reporting, and QuickBooks integration. Some mention that customer support can be inconsistent, and express concerns about cost, especially for smaller businesses. They feel pet management features are helpful, but wish for more flexibility and clearer communication tools.
Select to learn more
Who uses Gingr?
Based on 214 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Gingr's key features
Most critical features, based on insights from Gingr users:
All Gingr features
Features rating:
Gingr alternatives
Gingr
Starting from
95
Per month
GlossGenius
Starting from
28
Per month
Goldie
Starting from
19.99
Per month
Vagaro
Starting from
23.99
Per month
Gingr pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Appointments Scheduling
- Automated Email & SMS
- Card Payments
- Daycare Packages
- Email & Chat Support
- Employee Time Clock
- Group Classes
- Lodging Calendar
- Online Portal
- Reporting
- Retail
- Vaccination Management
User opinions about Gingr price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Gingr's price and value, mention it in a positive light.
Some users report that Gingr helps them save money by automating package tracking and reducing human error, and they appreciate the ability to restructure pricing, which leads to increased revenue. Reviewers appreciate that the pricing rules simplify billing and that the investment can yield a return. Some users say the system streamlines operations, saving time and money. However, some reviewers feel the cost is high for the features provided, and they experience unexpected fees and ongoing charges even before going live. Users think the lack of flexibility in pricing rules and limited support reduce overall value for money.
, and
Gingr integrations (7)
Integrations rated by users
We looked at 214 user reviews to identify which products are mentioned as Gingr integrations and how users feel about them.
Integration rating: 4.7 (3)
“Great review getting is very easy”
“review requests automatically sent is very helpful for feedback for us ”
Rick I.
President
Integration rating: 3.7 (3)
“Love the ease of use with payment processing.”
Hunter D.
Head Groomer
Integration rating: 1.0 (2)
Integration rating: 5.0 (2)
“It helps connect our fundraising and ads directly to campaigns and track results.”
Deanne B.
Social Impact And Fundraising Manager
Integration rating: 4.0 (2)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 5.0 (1)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Gingr customer support
What do users say about Gingr customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Gingr customer support.
Widely noted by reviewers, Gingr's customer support is responsive, friendly, and consistently resolves issues efficiently.
Multiple users highlight that the support team provides helpful resources, custom videos, and ongoing guidance during onboarding.
A significant portion of users appreciate that support staff are open to feedback and implement feature requests promptly.
A limited number of users report the lack of phone support and restricted support hours as frustrating, especially for urgent issues.
Support options
Training options
To see what individual users say about Gingr's customer support, check out the review snippets below.
“Revelation Pets is their UK counterpart, owned by the same firm.”
Ed H.
Manager
“Colleagues have cancelled their subscription and moved to Gingr competitors and have been much happier. ”
Micaela M.
CEO
“they changed all of our customers' SMS text option selection to No without our permission, then denied it even though we have previous backup copy of our database.”
Tiffany T.
job title
“They refuse to acknowledge the needs of customers outside of the US.”
Layamon B.
CEO
Gingr FAQs
Gingr has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Gingr used for?
Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client & employee management, marketing, & POS features. With the aim of providing an all-in-one management solution to pet services, Gingr integrates reservations, calendars, client profiles, payment processing, customer engagement and more. By giving users the tools to create a customized and branded landing page and client portal, Gingr permits businesses to hand over control to their customers in the form of online reservation forms. Forms can be fully personalized and customers can make their reservation requests directly through the client portal, for approval within the Gingr system. In order to increase organization, Gingr creates customer and pet profiles with practical information, images, vaccination details, incident report cards, reservations and booking history. With integrated email, fax and SMS tools, businesses can contact and send updates and automatic reminders to their customers within the system, and keep a record of all communication. Gingr also acts as a POS for processing credit card payments and includes e-signature, automatic receipt sending and barcode scanning functions for easy record-keeping. In order to aid with employee management, Gingr offers an in-built time-clock, team calendars, to-do lists, daily checklists and commission reports so that all team members have full visibility on activity and understand their tasks.
Q. Does Gingr support mobile devices?
Gingr supports the following devices:
Android, iPhone, iPad
Q. What level of support does Gingr offer?
Gingr offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Chat, Email/Help Desk
