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GloriaFood Logo

Order management and delivery platform for restaurants

GloriaFood Reviews - Page 2

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68 reviews

JK
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Justin K.

Restaurants, 1-10 employees

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Value for Small Restaurants

Reviewed 4 years ago
Pros

Very easy to use, intuitive, clean, fully integrated. I love how the menu is scripted directly on your existing website instead of a new webpage. Pick-up services and delivery services work seamlessly. Very inexpensive compared to other options. Many features are available.

Cons

The ordering receiving app on the tablet needs some updating, pre-orders can sometimes be lost and forgotten as they are not sorted (you can find a workaround by looking at the reports). No estimated ETA for orders that are requested ASAP. Inventory features are limited if not non-existent. Not a deal-breaker but if customer profiles were made I think the checkout process would also be quicker.

ZX
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Zongnan X.

Information Technology and Services, self-employed

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An inexpensive Online Ordering software does what it claims

Reviewed 4 years ago

Very happy with what we get for the fees we pay. obviously improvements can always help, and the dev team seems do update their software. it is just what they find important might not be what we think the same. but nevertheless, they have a good support team and information do get shared and passed on. we look forward to continuing work with them!

Pros

Easy to set up, robust with the ordering flow, low to none maintenance.

Cons

Order accepting app is lacking some end of day functionalities, eg. end of day report of sales. Payment summary. Order cancel and refund functionality do not appear to exist.