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GoTab POS Logo

Cloud-based restaurant point of sale (POS) platform

Last updated: January 2025

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GoTab POS Reviews

Overall rating

4.7

/5

37

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10

Reviews by rating

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Pros and cons

Overall the positive and support have been great. Having a dedicated rep when we signed up to have monthly/weekly meetings made the transition one of the easiest I have done (I have done 3 now).
I love the ability to being it user friendly for both myself & the guest perspective. It’s very easy to teach & makes everyone’s lives easier & helps us with liability.
I like the ease of being able to add/modify/disable items as well as the ability for guests to message any needs or questions through the concierge feature.
There are some functions that can be confusing to use and there is no way to reverse them after the fact (ie. removing payments and opening vs removing payments and comping entire check.).
Making sure the same items are the same description/photo/etc. Can be difficult with a large team.
It's functionality is difficult for some guests to use, especially without a thorough explanation. Also, reporting functions for the Management Team could be enhanced.
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37 reviews