Halcyon Features

Halcyon

Deathcare management system for funeral homes & crematories

4.88/5 (25 reviews)

Halcyon Feature Summary

  • Cremation Management
  • Financial Reporting
  • Pre-Need Management
  • Merchandising

Competitor Feature Comparison

Access Control
Activity Dashboard
Appointment Management
Automatic Backup
Barcode Scanning
Calendar Management
Case Management
Client Management
Contact Management
Content Library
Contract Management
Custom Charts
Custom Fields
Custom Forms
Customizable Reporting
Customizable Templates
Document Management
Document Storage
Electronic Signature Capture
Email Notifications
Employee Database
Employee Management
Financial Analysis
Financial Management
Forms Management
GPS
Inventory Management
Inventory Tracking
Multi-Location
Partner Portal
Permission Management
Product Data Management
Progress Reports
Progress Tracking
Real Time Analytics
Real Time Data
Records Management
Reporting & Statistics
SMS Integration
Sales Reporting
Status Reporting
Status Tracking
Task Management
Task Tracking
Template Management
Third Party Integration
User Photos
Web Forms
Visit WebsiteCompare App
Access Control
Activity Dashboard
Appointment Management
Automatic Backup
Barcode Scanning
Calendar Management
Case Management
Client Management
Contact Management
Content Library
Contract Management
Custom Charts
Custom Fields
Custom Forms
Customizable Reporting
Customizable Templates
Document Management
Document Storage
Electronic Signature Capture
Email Notifications
Employee Database
Employee Management
Financial Analysis
Financial Management
Forms Management
GPS
Inventory Management
Inventory Tracking
Multi-Location
Partner Portal
Permission Management
Product Data Management
Progress Reports
Progress Tracking
Real Time Analytics
Real Time Data
Records Management
Reporting & Statistics
SMS Integration
Sales Reporting
Status Reporting
Status Tracking
Task Management
Task Tracking
Template Management
Third Party Integration
User Photos
Web Forms
Visit WebsiteCompare App
Access Control
Activity Dashboard
Appointment Management
Automatic Backup
Barcode Scanning
Calendar Management
Case Management
Client Management
Contact Management
Content Library
Contract Management
Custom Charts
Custom Fields
Custom Forms
Customizable Reporting
Customizable Templates
Document Management
Document Storage
Electronic Signature Capture
Email Notifications
Employee Database
Employee Management
Financial Analysis
Financial Management
Forms Management
GPS
Inventory Management
Inventory Tracking
Multi-Location
Partner Portal
Permission Management
Product Data Management
Progress Reports
Progress Tracking
Real Time Analytics
Real Time Data
Records Management
Reporting & Statistics
SMS Integration
Sales Reporting
Status Reporting
Status Tracking
Task Management
Task Tracking
Template Management
Third Party Integration
User Photos
Web Forms
Visit WebsiteCompare App

Halcyon Feature Reviews

22 reviewers had the following to say about Halcyon's features:

Larry Calcatera

+1 Halcyon

2020-01-21

Project management via email is eliminated.

Pros

Built-in reporting and analytics.

Cons

I can not think of anything ............

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Llewella Nicklow

Halcyon Product Review

2019-12-10

Over all the program is very helpful with having all the clients and financial information in one place at your fingertips.

Pros

The file shows all family background, contract and payment information.

Cons

As a funeral home that has two locations, we have two separate client numbering systems, but one Halcyon platform.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thanks for your candid review Llewella. In January we made some system changes that address all of the concerns you pointed out. I suspect since then you would reconsider your review and you are more likely to recommend Halcyon. Would you consider updating the review with a more favorable score and likelihood to recommend?

Thanks for your input towards making Halcyon even better!

Read more
Mel Pennington

Funeral Software -- Personal service at the speed of business

2019-06-24

We are solving the value proposition of time. The less time we spend at the desk and doing repetitive tasks, the more time we spend with our client families and focusing on our businesses.

Pros

This software has improved our Customer Relationship Management and cut down on the time we spend printing documents, programs, and other custom forms.

Cons

Being a small shop sometimes means that new iterations come a little slower than the big software firms, but the flexibility and influence on the technical direction are still worth the wait. This is the best software on the market today -- period.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thank you Mel for your kind review. We are proud that Pennington Funeral Homes is using Halcyon software to continue to thrive and support families.

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Lee Butler

Using software for 4 years, easy to use and functional

2018-04-27

Pros

You can customize for your business needs. Reports to complete monthly tasks are great.

Cons

Can't change check numbers, if someone is using a check for purchases you need to wait for their return to pay bills, etc. I understand this is a security issue and helps you not forget to log in check amount.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Hi Lee, Thanks for being such a loyal Halcyon user!

We never switched to any web browser. Halcyon is intended to work with any browser although Internet Explorer sometimes has problems.

When checks are used out of office for an unknown amount it is best practice to enter $0.00 or an estimated amount so you are handling that well. Fortunately persons with admin access can also reset the last check used.

Read more
Lisa Malcore

Halcyon Death Care Management Solutions Review

2018-11-25

It's gone have well. Our rep is very responsive if we have any questions and has added features into Halcyon that are helpful for our business

Pros

It's great that everyone can have access to information no matter what location they are at or even from home.

Cons

It would be nice if there was a credit card processing option but I have heard that is in the works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Evan Printy

Easy to use for a good price.

2018-05-03

Easier to do accounting and accounts receivable, Forms are easier to submit, Records are easily accessible.

Pros

Web-based design that can be accessed from anywhere is a very helpful tool.

Cons

Not the easiest to use for multiple locations, it would be nice to have a better way to display multiple location information on paperwork and choose different locations for funerals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Evan thank you for the kind review. We were not aware your had multiple locations. Fortunately we have your solution!

We will contact you this week and explain how our SuperAdmin feature can help with multi location and talk about the multi-branch feature we now have in the new Platinum version.

Read more
Dennis Ralph

Very comprehensive and user friendly.

2017-12-14

Pros

When we enter information into one location it populates to all of the forms and/or reports that it applies too.

Cons

We have a few of our locations that are producing all of the necessary forms for funeral arrangements, out of Halcyon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thank you Dennis for reviewing Halcyon! In an upcoming newsletter we will highlight how our system's customizing features allow you to hide fields so that those fields needed are more readily available.

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Daniel Kenmar

It fits our needs well. We're not a large enough firm for one of those enterprise solutions.

2018-05-01

Pros

Easy to use, prefilled forms, great customer service, affordable, has pretty much all the features we use on a daily basis.

Cons

Not much I can think of, just not as fully featured as an enterprise solution, obviously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tammy Beason

Halcyon software review for Life & Legacy Cremation Center, LLCC

2019-06-10

Our experience has truly been great! They are easily contacted with anything we need and the turn around time is very quick. Like I said earlier, the few things that needed attention, were handled quickly and professionally. Overall I am very pleased.

Pros

There are a lot of things I like about this software, but I really love how easily it can be navigated. It is very user friendly and accommodates so many different aspects of the way we need to use it.

Cons

The monthly billing was not set up in the way we wanted to send statements, and we needed to be able to print a few reports that were not customized or able to be generated by us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori Jenkins

Owners & staff have worked with Halcyon for many years and are very pleased with the program!

2018-01-25

Pros

Our funeral home is very pleased with the pricing program as well.

Cons

Would like a few more features applicable to our particular usage but they are working on that for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thank you Lori for continuing to trust Halcyon to run your business!

Read more
Carl Jenkins

Great, We love this program.

2018-04-27

Pros

It creates professional looking forms, it is easy to train new employees with Halcyon.

Cons

We want that feature back.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thank you Carl for your kind review and thank you for trusting Halcyon!

Although Halcyon is not required to comply with HIPAA regulations we strive to anyway. Login timeout is one of those features that HIPAA requires and it is good security practice too. So we recommend you save often.

Related enhancements we are considering include lengthening the timeout and allowing purchasing line items to extend the quantity times price.

Read more
Amy Shepard

We are very Pleased!

2019-06-17

It is now in one easy program.

Pros

Halcyon is very easy to use.

Cons

I haven't found anything yet that we do not like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thank you Amy for the kind words and thank you for trusting your business to Halcyon!

Read more
Greg Rollings

Pres

2019-12-13

Pros

Great user friendly software for multiple locations

Cons

I like the entire product there is nothing I dislike

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samuel Jones

Very well thought out user friendly

2018-04-30

Pros

User friendly great customer support always working priced right cloud based search features admin documents list

Cons

Cannot choose date format which would keep all client info consistent with other paperwork otherwise very happy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Reginald Greene

Our experience has been great and

2017-12-12

Prepares all the necessary forms we need. If you do not want to use all different aspects of Halcyon, then you have to navigate through all the information to get to only what you want. However, you can hide these fields from your screen.

Pros

Halcyon has created a multi-functional product that takes all the information entered and formats it into different forms, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thanks Reggy. We are glad you are enjoying Halcyon. Thank you for the excellent review!

Read more
Tom Boynton

We have 4 locations in Oregon 2 stand alone funeral homes and 2 cemetery funeral home combinations.

2018-03-13

Pros

The forms, contracts, updates tutorials and customer support and much more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thank you Tom for trusting us with your business for so many years!

Read more
Michael Shaffer

This product has brought us into the 21st century and made funeral service more efficient.

2018-02-01

Pros

Excellent customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thank you Mr Shaffer for your helpful review! Thank you for trusting Halcyon to help you run your business.

Read more
Patrick Mahoney

Exactly what we were searching

2019-06-28

I am happy to say that we are completely satisfied with the transition and support that we require.

Pros

We switched from a local software to a cloud based software and can now look up and manage our cases remotely as well as track our crematory cases online.

Cons

Transitioning is never easy and the migration of data from another vendor was difficult but Halcyon was able to pull it off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle DeBouche

Efficient

2018-11-16

Easy to navigate the system.

Pros

Less paperwork so makes my job more efficient and better for the environment

Cons

Can only upload one document at a time into the files tab

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Greer

This program makes managing funeral homes and crematories easy!!

2018-03-12

cut down my computer time.

Pros

Web based, easy to learn, affordable, provides lots of information in easy to read charts and graphs.

Cons

you have to email tech support, but they are quick to respond and address the issue with little down time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Halcyon Death Care Management Solutions


Thank you Jason for the kind comments. We love working with you!

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Amanda Willingham

Best Funeral Software

2019-06-26

Pros

It is very easy to use and customize to your own preferences

Cons

Some of the data tags are not available, but the support team quickly fixes any issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Frank` Giles

Where Have You Been All My Life

2018-11-16

Great! I could not ask for better. Very helpful and listen to suggestions to make Halcyon greater than it already is.

Pros

Halcyon is very easy to use and user friendly.

Cons

The forms library is a little lacking in what I am use to, but the staff has been great about adjusting forms to fit what I want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more