Handbid Features List

Handbid Reviews

Handbid

Auction management with native mobile bidding capabilities

4.91/5 (35 reviews)
247

Handbid Feature Summary

  • Administrative tools
  • Bulk uploading
  • Immediate payment option
  • Absentee bidding
  • Buyer notifications
  • Inventory management
  • Proxy bidding
  • Buy Now option
  • Bidder management
  • Auction website
  • Online bidding
  • Phone bidding
  • Silent auction
  • Auction management control panel
  • Buy now or max bid options
  • Issue invoices straight to mobile
  • Add auction summary images
  • Easy auction item management tools
  • Handle shipping and added costs
  • Native iOS and Android apps
  • Real time statistics and updates
  • Automated checkout facilities
  • Instant alert messages via app
  • Supports event ticketing
  • Automated receipt generation
  • View auction performance statistics

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Customer Loyalty Program (41 other apps)
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Inventory Management (28 other apps)
Inventory Tracking (37 other apps)
Mobile Integration (27 other apps)
Multi-Location (41 other apps)
POS (56 other apps)
Real Time Data (29 other apps)
Reporting & Statistics (37 other apps)
Sales Reporting (37 other apps)

Mobile apps

iOS App


3,398 reviews

See all iOS Apps

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Handbid Feature Reviews

25 reviewers had the following to say about Handbid's features:

Tamara Arredondo

Wonderful Experience!

2016-09-14

We were slightly hesitant to move our auction activity to a mobile app, worried that our guests might have issues learning the new platform.

Pros

Easy item and bidder input, mass uploads; Aesthetically fun; options for notifications or not for user; ease of event reports; timer for end of auction

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren Monnet

First Time Mobile Bidding User

2016-09-22

This was the first time our non-profit organization has used a mobile bidding platform and we have been really happy with Handbid!

Pros

The software is fairly intuitive which we liked.

Cons

We had previously been warned to turn off the credit card requirement the night of the event, which we did days before the event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashlie Williams

The Fountain of Youth in Auctions Found at Handbid

2016-09-07

Our bidders at the venue and around the world enjoyed the app, the game like feel of the bidding process, and the checkout process.

Pros

Ease of use for the management team as well as event guests.

Cons

We didn't find this software sooner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Handbid

This software will pay for itself and increase your revenue goals. Most of the time things sound too good to be true. The Handbid software is not one of these examples.

Source: Capterra
Helpful?   Yes   No
Read more
Julia Pezzi

Handbid is a must !

2016-09-11

Having been involved in non-profit fundraising for years, Handbid simplified our process by saving both time and money.

Pros

Easy to use and great customer support

Cons

N/A

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gaelan Truyman

Easy to use Software, highly thought out and beautiful

2016-10-03

You have to be patient while items save, but it is updated real time in the system (so guests could see an update right away).

Pros

beautiful design

Cons

not being able to have a live stream of the current highest bidder, with item and price. This is something that BidPal software does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Handbid

Loved the whole experience from start to finish.

Source: Capterra
Helpful?   Yes   No
Read more
Kim Bernier

Fun New Way for bidding

2016-10-13

My favorite feature was the automatic bidding so our guests didn't have to get out of their seats to make their next bid!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Virginia Arteaga

Awesome, awesome, awesome!

2016-09-19

The best part of using Handbid is the customer service.

Pros

App based and web based. Live time updates.

Cons

Broadcast messages don't necessarily reach everyone who's viewed your auction (the "browsers") but only people who have checked in as "bidders". Also not a way to notify bidders directly from the app/web that have previously been active in your auctions about a new auction you are running.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering Handbid

They are always making changes to improve and value your opinion as a client. Always have been receptive of things we need or things we want to do.

Source: Capterra
Helpful?   Yes   No
Read more
Drew Van Meeteren

Handbid - Your Fundraising Partner!

2016-10-06

I conduct an annual golf tournament as a fundraiser, and needed a tool to take my silent auction to another level. Handbid's features and functionality, as well as support, were second to none. I loved using, as did the participants. Great tool, give it try!

Pros

Features and functionality, and customer service

Cons

Pricing...with only one event per year, would like to see pricing per event model.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah Patridge

Wonderful platform

2016-10-04

An incredibly user-friendly interface that made my silent auction run so smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jen Sorenson

Handbid for Silent Auction

2016-09-23

Allowed our guests to engage in the live auction and silent (via their mobile devices) concurrently.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mark Johnson

An App is where it is at!

2016-09-07

The app experience for the mobile phone user is far better than receiving a text and reloading a web page each time you want to bid.

Pros

Users became quickly engaged in the auction and we saw our average number of bids per item increase greatly!

Cons

With the ease of check-out, we could have included more items in the auction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10

Recommendations to others considering Handbid

Our donors and staff are thrilled with the experience: we were able to operate in a DIY model thus, meeting our budget objectives, the back-end reporting and data upload to our DMS was seamless, and their customer service was outstanding!

Source: Capterra
Helpful?   Yes   No
Read more
Mike Stuckey

This is absolutely fantastic!!

2016-12-02

Check out allows you to either use your account, their account, set up your own stripe account, accept cash, check or credit card. If you do charity events, silent/live auctions for fundraisers do yourself a favor and look into this.

Pros

Ease of use and intuitiveness

Cons

No cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh Gilliam

1st Annual Success

2016-10-12

The entire process was seamless: from check-in, silent auction, live auction, paddle raise, wine pull and check-out.

Pros

We didn't use this feature, but I really like the handbid TV option as well which allows your audience to see a live updated dashboard into what is going on during the night.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Handbid

I know there is an inventory feature for items such as the wine pull, but if you could assign a cork number to an actual person that would be nice because if the person leaves before getting their bottle of wine, they may ask to get that specific bottle. If you have already given that one away to another person, you're out of luck. Just a thought.

Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Walker

intuitive, tons of features, great customer service

2018-02-27

Pros

The internal side has been easy to use and fully featured to meet all of our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jared Henderson

Great App and Service!

2016-10-04

This was our first year using an online bidding service and it went great! The staff were very helpful and were always there to help get our auction set up and provide service all along the way. Our members really loved the app and we are looking forward to using them again next year!

Pros

The app is also really easy to use and set up.

Cons

I wish they would build in a feature that can help first-time users navigate the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacey Shell

Now that I know Handbid exists, I won't be auctioning without it!

2016-09-23

It really is easy to use and provided the tools needed to be successful. The customer service was some of the best I have ever experienced.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
allison masson

Our First Auction with Handbid

2016-10-04

We had an excellent experience with a lot of good feedback from guests who attended the gala and others who bid from a remote location. We enjoyed the process of building the app for our gala and received prompt replies from our account manager when we had questions.

Pros

The ease of use when building our event.

Cons

We had a few bumps along the way but were typically able to get the help with needed from Handbid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Handbid

We recommend they develop an option to generate a booklet directly from the account management site.

Source: Capterra
Helpful?   Yes   No
Read more
Donna Chason

Habitat Dream Builder's Ball

2016-09-23

Habitat Susquehanna was first non-profit in Harford County, MD to try mobile bidding at its annual event.

Pros

The software had a learning curve, for sure, but once you get the hang of it, it's very easy to follow.

Cons

The phone version requires guests to realize where/when to swipe in order to see the details of an auction item.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Handbid

Be sure to go through the Knowledge Base provided by Handbid online and have some young people (preferably wearing baseball caps on sideways) at the event to help the Baby Boomers figure it out!

Source: Capterra
Helpful?   Yes   No
Read more
laurel werner

Handbid is a winner!

2016-09-23

The staff did a great job managing the event, helping us with the auction items, and running the auction. The reports generated after the event are detailed and informative.

Pros

Modern look and feel, ability to reach more people, makes the silent auction a lot of fun!

Cons

Not intuitive, need considerable help and support to manage the silent auction to ensure the photos, descriptions, amounts, signing people up, and other communications go smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Handbid

Better reporting tools and better website interface for the client.

Source: Capterra
Helpful?   Yes   No

Response from Handbid


We were honored to help Tony & Laurel Werner manage their first ever fundraiser. As Laurel said, their event was a huge success in terms of funds raised & the positive guest feedback. We want to clarify the additional services we provided Kilitech in addition to our auction software. Because it was their first event & due to their busyness/travel, they contracted us to setup & manage event registration, organize the auction items, write & edit item descriptions, attach photos, & load all data into Handbid prior to the event. At the event, we provided staff that managed checkin, helped bidders, worked with the live auctioneer to record live & paddle raise winners, & managed checkout. Our team also was responsible for setting up the auction area & creating the display sheets. Post auction we completed custom reports for Kilitech. Most of our customers take on this work on their own (do-it-yourself (DIY)). However, if you are in need of more assistance, we can provide that for you!

Read more
Jason Goetz

What did we ever do before Handbid?

2016-10-06

Handbid's great technology is only rivaled by their commitment to customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Debbie McKenzie

Cost effective auction software!

2016-09-22

Handbid's customer service rocks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline Mizon

Working with Handbid is such a pleasant experience!

2016-10-12

The application was extremely easy to configure and their customer service team was there every step of the way to answer any questions we had.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Black

Best Silent Auction Product Available

2016-10-04

After working with silent auctions for organizations as a volunteer and as a non-profit employee, I wished for a helpful and easy tech product to manage appealing item promotion, user friendly checkout and bidding.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Malissa Szwiec

Amazing service!

2016-09-27

We look forward to creating a great user experience and are really appreciating the ease of putting our auction together using this software/system. The thing I've been most impressed with is the quick, efficient, pleasant and high quality service we've received since our first inquiry with Handbid.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Blanche Khoshaba

Glamour & Glitz Auction 2016

2016-09-19

We purchased handbid for our school annual dinner and auction. This tool was wonderful and the staff was remarkable. Our experience was so wonderful that we have renewed our contract purchased it for our next year event in Feb 2017.

Pros

Easy to use

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Handbid

None it was great

Source: Capterra
Helpful?   Yes   No
Read more