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HQ Rental Software vs CARS+ Comparison

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Overview

HQ Rental Software serves as the online headquarters for car rental businesses with tools for managing online bookings, availability,...

CARS+ is a complete car rental software solution designed to connect car rental businesses directly to customers, partners,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

60

11

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

5

4

3

2

1

7

5

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The customer service is excellent and that's important in situations when I need help quickly. I also like how easy it is to use.

SJ

Shane J.

Great Rental Software and excellent customer service.

NB

Nicole B.

It has successfully taken over the work of one administrative employee and made our pricing and booking info that much more accessible to our customers.

JD

Jennifer D.

Pros

It is very efficient and straight forward once all data has been entered and set up. We definitely see it as a great tool to improve our commercial relationships and negotiations with clients.

AR

Ana R.

Strong controls around the operational part of the business, fleet planning, asset management , rate management, all very good and easy to use.

AP

Andy P.

While there is still plenty to develop and improve, I have worked with many other systems over the years and I can easily say that Cars+ is the best one out there.

AI

Alienor I.

Cons

They should work more on drag and drop features rather then fields to be filled. More colors in graphs and statistics.

Mw

Moses w.

We found HQ during a very difficult time for our company.

AP

Agustin P.

Like any other software there are a little functionality problems but the customer service is always willing to understand the problem and find a solution.

Diecson V.

Cons

Mosty problems but we dont have other options.

LZ

Luka Z.

It is really difficult to export Reports to Excel and get the information that you need, it is difficult to cross the Data.

MO

MARIO O.

And eventually if improvements don't happen fast enough, someone else will come in. I think we all have a love hate relationship with Cars+ as sometimes limitations do frustrate us.

AI

Alienor I.

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Cash Management
  • Client Management
  • Contract/License Management
  • Corporate Accounts
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Reports
  • Digital Signature
  • Electronic Payments
  • File Management
  • Fines Management
  • Fleet Management
  • Historical Trend Analysis
  • Incentive Management
  • Inventory Management
  • Invoice Management
  • Maintenance Scheduling
  • Multi-Language
  • Online Booking
  • Performance Metrics
  • Price / Margin Management
  • Quotes/Estimates
  • Rate Tables
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Self Service Portal
  • Split Billing
  • Summary Reports
  • Task Management
  • Task Scheduling
  • User Management
  • Vehicle Tracking
  • Website Integration
  • Total features27
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Cash Management
  • Client Management
  • Contract/License Management
  • Corporate Accounts
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Reports
  • Digital Signature
  • Electronic Payments
  • File Management
  • Fines Management
  • Fleet Management
  • Historical Trend Analysis
  • Incentive Management
  • Inventory Management
  • Invoice Management
  • Maintenance Scheduling
  • Multi-Language
  • Online Booking
  • Performance Metrics
  • Price / Margin Management
  • Quotes/Estimates
  • Rate Tables
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Self Service Portal
  • Split Billing
  • Summary Reports
  • Task Management
  • Task Scheduling
  • User Management
  • Vehicle Tracking
  • Website Integration

Integrations

  • Total integrations11
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HQ Rental Software logo

HQ Rental Software

Important

Reviewed a year ago

Great customer service

Pros

The software helps with everything that you need for rent a car

Cons

sometimes I find many steps to make a change

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HQ Rental Software logo

HQ Rental Software

Best car rental software ever

Reviewed 10 months ago

In All in car rental , think is the best reservations and car rental management software ever , once you get the first lessons with the customer service you realize how Easy and complete software .

Pros

This software it’s very reliable, also you can ask to the developers to configure this plug in for your website and also has a lot features you can use to make the process more a easy and fast

Cons

So far none , if something is wrong or missing they have a very helpful support service and fix it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HQ Rental Software

Car rental

Reviewed 5 days ago

Nothing

Pros

Simple yourself up to get your phone back to the app safe security by problem answer engine you car definitely is on par with your new car payment will have been a lot longer investment now lasher

Cons

Nothing but nothing’s happening to you and I am not going through the process for the last two weeks and nothing else has happened so I’m just saying to be careful not going through all the things you have been in your car 🚙 your phone 📞 and you can always [SENSITIVE CONTENT]

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HQ Rental Software logo

HQ Rental Software

Very comprehensive and flexible for any size of business and recommendable

Reviewed 2 years ago

We have set up a complete car rental business for a car rental company in the Faroe Islands, which has a larger car fleet and the system has proven to be extremely flexible to work with. The biggest challenge has been the transition from a previously very unsuitable system, to figuring out how it will work best in practice and how we can move more than 300 reservations, from a bad to a good system.

Pros

That it can be adapted to just about any desire and should there be something that is not standard then it can be made

Cons

That there are so many opportunities that it can be difficult to find and learn them all. But is it a minus?

Vendor response

Thanks Michael, for leaving a review. We look forward to a long and successful partnership with you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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HQ Rental Software

Some features still on solving level almost 3 month

Reviewed 3 years ago
Pros

Rental agreement is comfortable (but there no option to put damage car map for minivans), calendar also quite comfortable but need some improvements.

Cons

Calendar is not very comfortable for use, because calendar start each Sunday, and sometimes difficult to see which reservation was previous and which reservation were on week ends.

Vendor response

Dear Nikita, Thank you for your review. It is actually possible to upload a damage map for a minivan or any other type of vehicle. Feel free to email us the image and we will add it for you. With regards to the Calendar you can toggle between different views on the top right. Kind regards, Ries

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HQ Rental Software logo

HQ Rental Software

Car sharing solution

Reviewed 2 years ago

HQ are a great service provider and true partner. They are responsive, collaborative and work hard to deliver client requirements.

Pros

Its flexibility and UX. Its intuitive and easy to use allowing us to concentrate on delivering a great car sharing service for our customers.

Cons

The built in templates for customer agreements did not meet our needs. However the team worked with us to add the customization needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HQ Rental Software

Most user-friendly and powerful product with great customer support

Reviewed 7 months ago

I'm a consultant for the car rental industry. I only recommend HQ to my clients. My experience has been almost perfect with HQ.

Pros

The team behind HQ Rental Software are always on top of every detail. They take you by the hand throughout the implementation process. Their solution is the most user-friendly I've seen in the industry, plus it's powerful enough for large deployments. Once the software is up and running they are available to help you in real time with questions, concerns, special requests and modifications, integrations, and overall anything you might need and they could help with.

Cons

Creating a rental agreement can be challenging. Still, the HQ team will implement a rental agreement without extra cost so you don't have to deal with coding.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HQ Rental Software

A Valuable Tool for any Car Rental Company

Reviewed a year ago

We consider HQ a valuable tool for any car rental company. They offer very complete software that adapts to different needs and business sizes

Pros

The ease of use, the innovative features and the good customer support they provide.

Cons

So far, everything has been to our likingA

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HQ Rental Software

Thank you for so great software

Reviewed 2 years ago

I was searching on the web during months, comparing all the solutions indicated here in Capterra related to rent a car on cloud solutions. I choosed 3 of them, and after some conversations, negotiations and comparisions, we decided finally for HQ Rental Software. I must say that we are happy to take such decission. We use this on the cloud software for our rent a car company, and we are growing thanks, among other reasons, thanks to this solution.

Pros

There are a lot of things that like to us. First, is a solution tailored for rent a car niche, and really fits all our needs and more. The help desk team is great, ALWAYS answer to our requests and ALWAYS there is a solution for our needs, and in our native language, spanish. There is a great iphone app that we use for our daily job and is highly customizable. In only 1 week the solution was really adapted to our needs!. Is stable, reliable and the price is fair.

Cons

There are not major problems at all. Of course all can be improved, like the iphone app with more features, but until today fits our needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HQ Rental Software

Excellent Rental Software

Reviewed 3 years ago

The software has greatly improved our rental service - giving detailed stats and analysis. It's also improving our customer experience. It feels that as our fleet grows the developers are ready to grow / improve with us and that as long as we're with HQ Rental we will have the technological edge over our competitors

Pros

We use their car rental software which is feature rich and simple to use. The best part is the awesome customer support who are always ready to listen to suggestions and add new features when requested.

Cons

There is not a lot to dislike. Currently it ticks all nearly all the boxes. The only feature we're missing is a way of dealing with provisional bookings. We've discussed this with the developers and the feature is on the cards.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HQ Rental Software

Perfect value for money

Reviewed 10 months ago

HQ Rental Software has been a breeze in the middle of a pandemic that for sure affected our sector. It made easier the day to day activities for us, particularly when signing contracts and making some processes more efficient. Also It covers most of the features every car rental needs to deal with so I would recommend this software a 100%.

Pros

The product is very friendly with the customer. Easy to use and to learn. It covers most (if not all) of the features every car rental needs to manage daily. Besides, it makes our day to day work easier as we can work with the software app everywhere.

Cons

The only desired feature I can think of is the improvement of the app, since we know it wont be exactly as the PC site, some features in the app could be improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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HQ Rental Software

Overall review

Reviewed a year ago

Very good software with perfect customer service almost all of my requests were very quickly resolved. Although the system setup is a bit complicated it allows for very personal customization for your needs. Staff is very helpful and always tries to help as quickly and as efficiently as possible.

Pros

Smooth customizable and very clear both the system functions and interface. Multilanguage options with possibility of designing different contracts for each language. Fast and reliable web access. A variety of user permissions. Mobile app with regular updates.

Cons

Lack of multiply rate plans. Car mapping for vehicle damages seems like a work in progress. Online customer signature is available only with external software. No possibility to add a Maintenance appliance by Vehicle Model The calendar could be more customizable and clear visually. A variatyof reports with customization options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HQ Rental Software

Great personal attention!

Reviewed 4 years ago

We were in the process of starting up our car rental company in Orlando. The HQ team was incredibly helpful during the setup process and always responded quickly when we were in doubt. They also helped us implement the reservation tool on our website and we've been very happy with the results so far!

Pros

The software is very user-friendly because it is simple. But there are also a lot of hidden Settings that can be activated if and when we need them. The layout is also quite nice :)

Cons

It took some time commitment to configure the system. We had to import all our vehicle information, rate structures and additional features that we sell. We received a lot of valuable support from the HQ team so this made things easier for us. In the end, we now feel like our young company functions like a very structured organization.

Vendor response

Thank you Paula for your kind words. We're excited to see that our system is helping you grow your business and allowing you to focus on the most important things. We look forward to a long-term business relationship!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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HQ Rental Software

This is a very user-friendly system that makes our work a lot easier and is flexible to configure.

Reviewed 4 years ago
Pros

The system allows us to automate a lot of our tasks which creates a company standard and saves us significant time. What's nice is that this software was originally built for car rentals but it is flexible to use for any type of rental business. We're also happy that we can access the system from anywhere seeing as it is cloud-based. As owners of the company we enjoy traveling ourselves and we feel like we can still monitor the business while we are abroad.

Cons

We are based in a location with unstable internet so sometimes we are forced to register reservations on paper and then enter them in the system when it comes back online. Unfortunately the system is not available offline.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HQ Rental Software logo

HQ Rental Software

HQ is the real deal! The system is extremely flexible and the HQ support staff is amazing!

Reviewed 4 years ago

HQ has automated and standardized so many of our daily tasks. As the company owner it is now much easier for me to delegate tasks to our employees. And with the management dashboards I can monitor how the business is doing.

Pros

We offer short term and long term car rentals so a lot of the software solutions that we were comparing did not include all the features that we needed. With HQ we can easily manage both. One of the most important features for long term rentals are the payment schedules. Now that we have this up and running it's going to save us so much time and headaches down the road. We also really like the fact that our customers can sign for the Rental Agreement on a tablet device and then we send a copy by email, so we've stopped printing!

Cons

The number of settings was a little overwhelming at first but once you get the hang of it and the system is configured you understand how much power there is in the settings.