HQ Rental Software Pricing

I've been using a different rental software for the past year that lacked so many features that HQ has. Before starting with HQ I made many trial accounts with their cheaper competitors. I found that the competition doesn't have all the features and capabilities as HQ Rental Software. It has literally everything you need for your rental car business. At first I was overwhelmed by the customizability and endless features. But I was assigned an onboarding specialist [SENSITIVE CONTENT] who helped me the first few weeks. She got on several calls with me and emailed me back and forth everyday for two weeks. I feel like an expert now with the software. Also anytime I make a support ticket I get an extremely fast response. I'm so happy I switched to HQ Rental Software and I wish I did sooner.

At this moment there is nothing I think that needs improvement.

Ease of use and integration with our existing website and processes. It has successfully taken over the work of one administrative employee and made our pricing and booking info that much more accessible to our customers.

Some of the naming/setup of the options/paperwork can be not as straight forward as one would think - however thanks to customer service we have been able to get the most out of the product.

The product is very friendly with the customer. Easy to use and to learn. It covers most (if not all) of the features every car rental needs to manage daily. Besides, it makes our day to day work easier as we can work with the software app everywhere.

The only desired feature I can think of is the improvement of the app, since we know it wont be exactly as the PC site, some features in the app could be improved.

The team behind HQ Rental Software are always on top of every detail. They take you by the hand throughout the implementation process. Their solution is the most user-friendly I've seen in the industry, plus it's powerful enough for large deployments. Once the software is up and running they are available to help you in real time with questions, concerns, special requests and modifications, integrations, and overall anything you might need and they could help with.

Creating a rental agreement can be challenging. Still, the HQ team will implement a rental agreement without extra cost so you don't have to deal with coding.

I purchased HQ Rental a few months ago to manage my car rental company. The sales customer service teams were incredibly helpful and responsive throughout the entire process of implementation, answering all of my questions and addressing any concerns I had. They even provided training on how to use the software, which made the transition seamless.The software itself is user-friendly and has a wide...

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One aspect of the software that I found could be improved is the level of customization available for certain features. However, I understand that this may not be a priority for all users and overall it is still an amazing software that has been very efficient and effective for me.

There are a lot of things that like to us. First, is a solution tailored for rent a car niche, and really fits all our needs and more. The help desk team is great, ALWAYS answer to our requests and ALWAYS there is a solution for our needs, and in our native language, spanish. There is a great iphone app that we use for our daily job and is highly customizable. In only 1 week the solution was really adapted to our needs!. Is stable, reliable and the price is fair.

There are not major problems at all. Of course all can be improved, like the iphone app with more features, but until today fits our needs.

Very strong back end that has helped us to get a much better grip/control/view and understanding of our fleet performance and effectiveness. Very easy to use and implement. Their team is always open to adapt to our needs and not the other way around. All of this at a very reasonable price. We feel lucky that we found them.

Some it takes a little long to get an answer with problems, however, I see this as an easy fix.

- Ease of rate setup - Ease to embed on website template - good pricing structure -flexible workflow

- poor on Parking fines management. - Poor on Checkout and Checking procedures.

- customer support (24h) - they do everything to match your demands - modern, state-of-the-art software - price/value you get a lot for your money - they support you beyond the purchase We're really happy about our choice as we never experienced such a great support with any other software we tested - and believe me we had several trial accounts. But what's the biggest plus: They we're able to fully customize the software for our requirements - and they still do.

As we're in the German market, we needed to translate a lot manually - and there are still some flaws we need to tackle. Furthermore you should be prepared to spend some time with the software, to fully undestand it as they built in so many features.

Thanks David, we're happy to be of help!

Once set up, this software is fantastic. Very easy to use and train staff to use. It is so user friendly for staff, my team was ready to start selling within 45 minutes of training. The customer support is terrific. They are helpful and fast to reply. I have any question answered within a day, and the answer or item I need help with far exceeds my expectations. I wish I had found HQ sooner.

There are many ways to customize the software to your specific use, which is great! At first, the options can seem overwhelming, but customer support and chat agents are great to help you get going. As you learn the program, you are grateful for all the options.

Outstanding customer support during the adaptation to our needs along with great flexibilty with the software itself are great features. The pricing is great as well, especially for small companies it's a great software to get started.

The basic structure is more directed to the US market than to the European.

The software works great for us, its very user friendly and gives us the info and options that we were looking for.

I think the app could be more functional and offer more options for on the go reservations etc.

- Easy of use compared to other systems - Flexibility for customization - Low Monthly Cost

- Limitations in the system that we had with previous software we used. (But with help of customization most of them have been addressed)

The easy integration with other components such as websites, etc.

The lack of options to sync calendars and systems with other car sharing platforms such as Turo, Getaround, Hyrecar at a reasonable price.

Easy to use software and a great value....

None, its a great system and easy to use and not expensive...

Booking online integration makes it easy for the customers and less manual work that have to do on the backend to be successful.

Paying for CarSync integration separately is too expensive and the reason i even decided to get this product was foe that specific reason.