HQ Rental Software Pricing Plan & Cost Guide

HQ Rental Software

Car rental reservations & bookings management

4.85/5 (72 reviews)

HQ Rental Software Pricing

Starting from: $50.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Starting at $50/month for up to 10 vehicles. Yearly subscriptions include 2 free months.

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HQ Rental Software Pricing Reviews

Pros

  • The customer service is excellent and that's important in situations when I need help quickly. I also like how easy it is to use.Shane J.Read the full review
  • Great Rental Software and excellent customer service.Nicole B.Read the full review
  • It has successfully taken over the work of one administrative employee and made our pricing and booking info that much more accessible to our customers.Jennifer D.Read the full review

Cons

  • They should work more on drag and drop features rather then fields to be filled. More colors in graphs and statistics.Moses w.Read the full review
  • We found HQ during a very difficult time for our company.Agustin P.Read the full review
  • Like any other software there are a little functionality problems but the customer service is always willing to understand the problem and find a solution.Diecson V.Read the full review
100%
recommended this to a friend or a colleague

12 reviewers had the following to say about HQ Rental Software's pricing:

Chase S.

Modern, Easy to Use Rental Software

Used daily for less than 6 months
Reviewed 2018-11-20
Review Source: Capterra

Overall been a good experience, and worth the change. We used TSD rental before and it was very outdated and expensive.

Pros
- Easy of use compared to other systems - Flexibility for customization - Low Monthly Cost

Cons
- Limitations in the system that we had with previous software we used. (But with help of customization most of them have been addressed)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David H.

Very flexible and mordern platform, superior customer support

Used daily for less than 6 months
Reviewed 2018-04-26
Review Source: Capterra

Most of our daily work is now automated, we save a lot of time and manpower! This means we can scale up our business at no cost.

Pros
- customer support (24h) - they do everything to match your demands - modern, state-of-the-art software - price/value you get a lot for your money - they support you beyond the purchase We're really happy about our choice as we never experienced such a great support with any other software we tested - and believe me we had several trial accounts. But what's the biggest plus: They we're able to fully customize the software for our requirements - and they still do.

Cons
As we're in the German market, we needed to translate a lot manually - and there are still some flaws we need to tackle. Furthermore you should be prepared to spend some time with the software, to fully undestand it as they built in so many features.

Response from Caag Software


Thanks David, we're happy to be of help!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mitchell W.

HQ Rental Software

Used daily for less than 6 months
Reviewed 2020-03-31
Review Source: Capterra

Overall best rental software on market as have tested a fair few and moderately priced as well.

Pros
Smooth easy to use software, great functionality, modern feel

Cons
Damage map could be improved for condition report, more in app functions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ercylio O.

Excellent Software for the Vehicle Rentals

Used daily for 6-12 months
Reviewed 2019-10-09
Review Source: Capterra

With the business problems we had, we were looking for a solution that would allow us to manage internal and external fleet use. The Support team at HQ is outstanding and they really are "solution Mode" Folks.

Pros
- Ease of rate setup - Ease to embed on website template - good pricing structure -flexible workflow

Cons
- poor on Parking fines management. - Poor on Checkout and Checking procedures.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer D.

Review of HQ by a Campervan Rental Company

Used daily for 6-12 months
Reviewed 2020-10-28
Review Source: Capterra

Quoting, booking, pickup and return paperwork, customer emails etc

Pros
Ease of use and integration with our existing website and processes. It has successfully taken over the work of one administrative employee and made our pricing and booking info that much more accessible to our customers.

Cons
Some of the naming/setup of the options/paperwork can be not as straight forward as one would think - however thanks to customer service we have been able to get the most out of the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matthias P.

Great value, great adaptability, great service

Used daily for 6-12 months
Reviewed 2020-06-29
Review Source: Capterra

Pros
Outstanding customer support during the adaptation to our needs along with great flexibilty with the software itself are great features. The pricing is great as well, especially for small companies it's a great software to get started.

Cons
The basic structure is more directed to the US market than to the European.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Colin A.

Easy to Use and Excellent Support

Used daily for less than 6 months
Reviewed 2019-04-04
Review Source: Capterra

Excellent value, great features, and 5 star support.

Pros
Once set up, this software is fantastic. Very easy to use and train staff to use. It is so user friendly for staff, my team was ready to start selling within 45 minutes of training. The customer support is terrific. They are helpful and fast to reply. I have any question answered within a day, and the answer or item I need help with far exceeds my expectations. I wish I had found HQ sooner.

Cons
There are many ways to customize the software to your specific use, which is great! At first, the options can seem overwhelming, but customer support and chat agents are great to help you get going. As you learn the program, you are grateful for all the options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Agustin P.

Reinventing AmeriDrive

Used daily for 6-12 months
Reviewed 2021-01-30
Review Source: Capterra

We found HQ during a very difficult time for our company. Due to the COVID-19 effect, we had to reinvent ourselves, and thanks to HQ we were able to integrate new process as well to cut costs (beyond the software costs) by using their reporting and integration tools. Their software allowed us to optimize our resources and to identify problems faster than any other software that we ha used in the past. Without them, I am not sure that we could have gone through 2020, and all of it at a very reasonable price. I recommend everyone to try them, you will not regret it.

Pros
Very strong back end that has helped us to get a much better grip/control/view and understanding of our fleet performance and effectiveness. Very easy to use and implement. Their team is always open to adapt to our needs and not the other way around. All of this at a very reasonable price. We feel lucky that we found them.

Cons
Some it takes a little long to get an answer with problems, however, I see this as an easy fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ELWIN C.

very satisfied and pleased with this product

Used daily for less than 6 months
Reviewed 2019-05-30
Review Source: Capterra

Now that i have started to use this software, i am able to manage my bookings, vehicle maintenance, and plan in advance for both low and high season, and would recommend this software to anyone.

Pros
I love that it is easy to set up and navigate and customize to suit your company needs

Cons
at this point i can't say that i have one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Augusto T.

Thank you for so great software

Used daily for 6-12 months
Reviewed 2019-06-18
Review Source: Capterra

I was searching on the web during months, comparing all the solutions indicated here in Capterra related to rent a car on cloud solutions. I choosed 3 of them, and after some conversations, negotiations and comparisions, we decided finally for HQ Rental Software. I must say that we are happy to take such decission. We use this on the cloud software for our rent a car company, and we are growing thanks, among other reasons, thanks to this solution.

Pros
There are a lot of things that like to us. First, is a solution tailored for rent a car niche, and really fits all our needs and more. The help desk team is great, ALWAYS answer to our requests and ALWAYS there is a solution for our needs, and in our native language, spanish. There is a great iphone app that we use for our daily job and is highly customizable. In only 1 week the solution was really adapted to our needs!. Is stable, reliable and the price is fair.

Cons
There are not major problems at all. Of course all can be improved, like the iphone app with more features, but until today fits our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ana B.

Great software with top of the line customer service

Used daily for less than 6 months
Reviewed 2021-06-17
Review Source: Capterra

The experience so far has been great. The customer service team has been an added value and we have been able to get all the questions answered and all the issues resolved within a reasonable time.

Pros
The software works great for us, its very user friendly and gives us the info and options that we were looking for.

Cons
I think the app could be more functional and offer more options for on the go reservations etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carlos B.

Most user-friendly and powerful product with great customer support

Used daily for 2+ years
Reviewed 2021-02-17
Review Source: Capterra

I'm a consultant for the car rental industry. I only recommend HQ to my clients. My experience has been almost perfect with HQ.

Pros
The team behind HQ Rental Software are always on top of every detail. They take you by the hand throughout the implementation process. Their solution is the most user-friendly I've seen in the industry, plus it's powerful enough for large deployments. Once the software is up and running they are available to help you in real time with questions, concerns, special requests and modifications, integrations, and overall anything you might need and they could help with.

Cons
Creating a rental agreement can be challenging. Still, the HQ team will implement a rental agreement without extra cost so you don't have to deal with coding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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