App comparison
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Car rental reservations & bookings management
Value for money rating
4.9
/5
112
Price starts from
90
Per month
Flat Rate
What users say
Price starts from
175
Per month
Pricing model
Free trial
Price starts from
89
Per month
Pricing model
Free trial
Price starts from
3500
One-time payment
Pricing model
Free trial
Price starts from
29
Per month
Pricing model
Free trial
Price starts from
49
Per month
Pricing model
Free trial
ELWIN C.
Automotive, 1-10 employees
Used daily for less than 6 months
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Now that i have started to use this software, i am able to manage my bookings, vehicle maintenance, and plan in advance for both low and high season, and would recommend this software to anyone.
I love that it is easy to set up and navigate and customize to suit your company needs
at this point i can't say that i have one.
Athena K.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for less than 6 months
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They went above and beyond! I've had such a great experience from the initial sales call to the onboarding proccess.
I've been using a different rental software for the past year that lacked so many features that HQ has. Before starting with HQ I made many trial accounts with their cheaper competitors. I found that the competition doesn't have all the features and capabilities as HQ Rental Software. It has literally everything you need for your rental car business. At first I was overwhelmed by the customizability and endless features. But I was assigned an onboarding specialist [SENSITIVE CONTENT] who helped me the first few weeks. She got on several calls with me and emailed me back and forth everyday for two weeks. I feel like an expert now with the software. Also anytime I make a support ticket I get an extremely fast response. I'm so happy I switched to HQ Rental Software and I wish I did sooner.
At this moment there is nothing I think that needs improvement.
Jennifer D.
Automotive, 1-10 employees
Used daily for 6-12 months
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Quoting, booking, pickup and return paperwork, customer emails etc
Ease of use and integration with our existing website and processes. It has successfully taken over the work of one administrative employee and made our pricing and booking info that much more accessible to our customers.
Some of the naming/setup of the options/paperwork can be not as straight forward as one would think - however thanks to customer service we have been able to get the most out of the product.
GERALDINE A.
Automotive, 1-10 employees
Used daily for less than 6 months
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HQ Rental Software has been a breeze in the middle of a pandemic that for sure affected our sector. It made easier the day to day activities for us, particularly when signing contracts and making some processes more efficient. Also It covers most of the features every car rental needs to deal with so I would recommend this software a 100%.
The product is very friendly with the customer. Easy to use and to learn. It covers most (if not all) of the features every car rental needs to manage daily. Besides, it makes our day to day work easier as we can work with the software app everywhere.
The only desired feature I can think of is the improvement of the app, since we know it wont be exactly as the PC site, some features in the app could be improved.
Carlos B.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for 2+ years
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I'm a consultant for the car rental industry. I only recommend HQ to my clients. My experience has been almost perfect with HQ.
The team behind HQ Rental Software are always on top of every detail. They take you by the hand throughout the implementation process. Their solution is the most user-friendly I've seen in the industry, plus it's powerful enough for large deployments. Once the software is up and running they are available to help you in real time with questions, concerns, special requests and modifications, integrations, and overall anything you might need and they could help with.
Creating a rental agreement can be challenging. Still, the HQ team will implement a rental agreement without extra cost so you don't have to deal with coding.
Andrea L.
Automotive, 11-50 employees
Used daily for less than 6 months
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Before using this software, I struggled with managing my fleet, tracking reservations, and processing payments. But with HQ Rental Software, I have been able to streamline these processes and easily manage my business from one central location.One of the most significant problems it solved for me was the fleet management. The software allows me to keep track of my cars' availability, maintenance schedules,...
I purchased HQ Rental a few months ago to manage my car rental company. The sales customer service teams were incredibly helpful and responsive throughout the entire process of implementation, answering all of my questions and addressing any concerns I had. They even provided training on how to use the software, which made the transition seamless.The software itself is user-friendly and has a wide...
One aspect of the software that I found could be improved is the level of customization available for certain features. However, I understand that this may not be a priority for all users and overall it is still an amazing software that has been very efficient and effective for me.
Augusto T.
Automotive, 11-50 employees
Used daily for 6-12 months
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I was searching on the web during months, comparing all the solutions indicated here in Capterra related to rent a car on cloud solutions. I choosed 3 of them, and after some conversations, negotiations and comparisions, we decided finally for HQ Rental Software. I must say that we are happy to take such decission. We use this on the cloud software for our rent a car company, and we are growing thanks, among other reasons, thanks to this solution.
There are a lot of things that like to us. First, is a solution tailored for rent a car niche, and really fits all our needs and more. The help desk team is great, ALWAYS answer to our requests and ALWAYS there is a solution for our needs, and in our native language, spanish. There is a great iphone app that we use for our daily job and is highly customizable. In only 1 week the solution was really adapted to our needs!. Is stable, reliable and the price is fair.
There are not major problems at all. Of course all can be improved, like the iphone app with more features, but until today fits our needs.
Agustin P.
Automotive, 11-50 employees
Used daily for 6-12 months
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We found HQ during a very difficult time for our company. Due to the COVID-19 effect, we had to reinvent ourselves, and thanks to HQ we were able to integrate new process as well to cut costs (beyond the software costs) by using their reporting and integration tools. Their software allowed us to optimize our resources and to identify problems faster than any other software that we ha used in the past. Without them, I am not sure that we could have gone through 2020, and all of it at a very reasonable price. I recommend everyone to try them, you will not regret it.
Very strong back end that has helped us to get a much better grip/control/view and understanding of our fleet performance and effectiveness. Very easy to use and implement. Their team is always open to adapt to our needs and not the other way around. All of this at a very reasonable price. We feel lucky that we found them.
Some it takes a little long to get an answer with problems, however, I see this as an easy fix.
Ercylio O.
Verified reviewer
Retail, 11-50 employees
Used daily for 6-12 months
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With the business problems we had, we were looking for a solution that would allow us to manage internal and external fleet use. The Support team at HQ is outstanding and they really are "solution Mode" Folks.
- Ease of rate setup - Ease to embed on website template - good pricing structure -flexible workflow
- poor on Parking fines management. - Poor on Checkout and Checking procedures.
David H.
Verified reviewer
Automotive,
Used daily for less than 6 months
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Most of our daily work is now automated, we save a lot of time and manpower! This means we can scale up our business at no cost.
- customer support (24h) - they do everything to match your demands - modern, state-of-the-art software - price/value you get a lot for your money - they support you beyond the purchase We're really happy about our choice as we never experienced such a great support with any other software we tested - and believe me we had several trial accounts. But what's the biggest plus: They we're able to fully customize the software for our requirements - and they still do.
As we're in the German market, we needed to translate a lot manually - and there are still some flaws we need to tackle. Furthermore you should be prepared to spend some time with the software, to fully undestand it as they built in so many features.
Thanks David, we're happy to be of help!
Colin A.
Automotive, 1-10 employees
Used daily for less than 6 months
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Excellent value, great features, and 5 star support.
Once set up, this software is fantastic. Very easy to use and train staff to use. It is so user friendly for staff, my team was ready to start selling within 45 minutes of training. The customer support is terrific. They are helpful and fast to reply. I have any question answered within a day, and the answer or item I need help with far exceeds my expectations. I wish I had found HQ sooner.
There are many ways to customize the software to your specific use, which is great! At first, the options can seem overwhelming, but customer support and chat agents are great to help you get going. As you learn the program, you are grateful for all the options.
Matthias P.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 6-12 months
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Outstanding customer support during the adaptation to our needs along with great flexibilty with the software itself are great features. The pricing is great as well, especially for small companies it's a great software to get started.
The basic structure is more directed to the US market than to the European.
Ana B.
Automotive, 1-10 employees
Used daily for less than 6 months
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The experience so far has been great. The customer service team has been an added value and we have been able to get all the questions answered and all the issues resolved within a reasonable time.
The software works great for us, its very user friendly and gives us the info and options that we were looking for.
I think the app could be more functional and offer more options for on the go reservations etc.
Chase S.
Automotive, 201-500 employees
Used daily for less than 6 months
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Overall been a good experience, and worth the change. We used TSD rental before and it was very outdated and expensive.
- Easy of use compared to other systems - Flexibility for customization - Low Monthly Cost
- Limitations in the system that we had with previous software we used. (But with help of customization most of them have been addressed)
Rod R.
Management Consulting, 1-10 employees
Used daily for less than 6 months
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The easy integration with other components such as websites, etc.
The lack of options to sync calendars and systems with other car sharing platforms such as Turo, Getaround, Hyrecar at a reasonable price.
Jason M.
Automotive, 1-10 employees
Used daily for less than 6 months
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Easy to use software and a great value....
None, its a great system and easy to use and not expensive...
Deron B.
Automotive, self-employed
Used weekly for less than 6 months
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Seemless better user friendly experience for the customers.
Booking online integration makes it easy for the customers and less manual work that have to do on the backend to be successful.
Paying for CarSync integration separately is too expensive and the reason i even decided to get this product was foe that specific reason.