HQ Rental Software Reviews - Pros & Cons, Ratings & more

RENTALL

Rently

RentWorks

Rent Centric

Wheels Car Rental

HQ Rental Software serves as the online headquarters for car rental businesses with tools for managing online bookings, availability, maintenance, rates, & more

HQ Rental Software

Android

Web-based

iPad

iPhone

Operations Manager 

Overall experience has been amazing. Sensitive content hidden] in onboarding has been great.

Owner/Operations manager

Incredibly helpful staff, very responsive, straightforward and genuinely invested in helping our business succeed.

Director of Marketing 

It’s been an amazing experience. The team and [sensitive content hidden] were super helpful with setting it up and getting us on our way.

Founder

The customer service is excellent and that's important in situations when I need help quickly. I also like how easy it is to use.

A lot of great features to help manage your vehicles and customers. Integrates will with Stripe.

Owner/Manager

Great Rental Software and excellent customer service.

Owner

Booking online integration makes it easy for the customers and less manual work that have to do on the backend to be successful.

Customer service agent

In All in car rental , think is the best reservations and car rental management software ever  , once you get the first lessons with the customer service you realize how Easy and complete software.

Planning Manager

The product is very friendly with the customer. Easy to use and to learn.

They should work more on drag and drop features  rather then fields to be  filled. More colors in graphs and statistics.

Group CEO

Our client had some complex requirements but HQ was fairly easy to set up and their support helped us through the entire process and was very helpful.

Project Manager

Great support and development team. All requests were made quickly and efficiently.

Manager 

The software helps with everything that you need for rent a car.

Director

The software helps with all my bookings making sure I do not loose clients and leave everything organized prior pick up.

We found HQ during a very difficult time for our company.

Operations Manager

Emails templates , Discount Options, the ability to build a CRM with all the customers doing bookings.

The admin dashboard can be complex to find some settings to change and can be hard to navigate sometimes.

Dominium Consulting Services COO / Investment & Business Consultant 

Like any other software there are a little functionality problems but the customer service is always willing to understand the problem and find a solution.

Easy Rent Pro

Most of our daily work is now automated, we save a lot of time and manpower! This means we can scale up our business at no cost. 

Very flexible and mordern platform, superior customer support

Without [sensitive content hidden]; I would be miserable. [sensitive content hidden] is the best! She most definatley is so patient and answers whatever questions I have; the things that I think i cannot do; she always finds a way!! She always has the biggest smile on her face and a "can do" attitude; thats hard to find now a days! 10/10 bravo [sensitive content hidden]! YOU GO GIRL <3 As far as the HQ, its been getting easier to manage and use. Every time I call support I usually get [sensitive content hidden]! [sensitive content hidden] is very helpful too!

MY REVIEW OF HQ 

Maintenance issue

My overall experience with HQ Rental Software has been positive. The platform is user-friendly and reliable, effectively addressing my operational needs. It has streamlined processes and made managing my business much easier. I’m satisfied with its performance so far.

[sensitive content hidden] truly deserves 5 stars

HQ is one of the most powerfull tools to succesfully run your business.

Great line-of-business software

Our overall experience was nothing short of amazing. [sensitive content hidden] provided the best customer service ever. He was truly helpful and made sure we were happy with the product. He went above and beyond of what was required of him. The onboarding was flawless and we were up and running in a matter of days. 10 out of 10 for HQ

Raine’s Car Rental Review - HQ Agent was [sensitive content hidden]

It was nerve wrecking to begin with but we were put at ease by our point person at HQ Software called [sensitive content hidden]

Great Car rental software

Overall the support and responses have been top notch from HQRS and we've enjoyed the product and would recommend it!

Great product and so far a great experience!

Transition has been easy. 

So far, so good. We haven't worked on it yet, but we will. By now, I can see that this will work perfectly for our car rental business.

Transformative Experience with HQ Rental: Changing My Life!

Overall, very good!  We delayed implementation for a long time, fearing the operational disruption of switching from totally paper system to online but we were able to operate both systems in parallel so the transition was mostly pain free.

Timberline Auto Rentals Experience Implementing HQ Software

My overall experience with HQ Rental Software is has been great. [sensitive content hidden] is my onbroad representative and he has been exceptional. He is extremely knowledgeable and knows the system inside and out. I have not had an issue or concern that he didn't have a solution for. I apprecite his support. 
I would be remissed if I didn't mention how thankful and appreciative of others like [sensitive content hidden] and the software intregration team. They are a very special group of people. My hat is off to them as well.      
    

Wheels 4A While Rental Cars

Simple and easy software 

Great experience. Better than the other two companies I worked with in the past.

Everything they promised and more

In my overall experience with HQ Rental Software, I found the software itself to be quite impressive. It offered a range of useful features and functionalities that greatly streamlined my rental business operations. However, what truly made my experience exceptional was the outstanding assistance and support provided by [sensitive content hidden] went above and beyond in delivering an exemplary level of help and support. His dedication and expertise were evident throughout our interactions, and I was truly impressed by the amount of assistance he was able to provide. From the initial onboarding process to troubleshooting technical issues, [sensitive content hidden] was there every step of the way, ensuring that I had a seamless and successful experience with the software.What stood out the most about 
[sensitive content hidden] was his commitment to understanding my specific needs and tailoring his assistance accordingly. He took the time to listen attentively, patiently addressing any concerns or questions I had. His extensive knowledge of the software enabled him to provide valuable insights and guidance, enabling me to maximize the benefits of HQ Rental Software for my business. [sensitive content hidden]'s exceptional customer service skills and dedication to going the extra mile were truly commendable. He was responsive, prompt, and consistently exceeded my expectations with his level of support. His professionalism and expertise instilled a sense of confidence in me, knowing that I had a reliable resource to turn to whenever.

 [sensitive content hidden]s Hq Rental Help

Wonderful experience with [sensitive content hidden]  our customer service representative. She was always there to answer questions and walk us through the process.

LOVE HQ RENTAL 

[sensitive content hidden] is so helpful!

We started using HQ a month ago. The bookings are slowly coming through and we think this will help us develop the business and take it to a new level.

Review from a Camper Rental business

overall experceince was very good including our onboarding process 

Review for software 

my experience has been amazing with there integration /and tutorials

110 autobody

The overall experience has been positive. We are excited to move away from paperwork and be more electronic.

Great way to advance your company!

The overall experience is excellent. The team is very responsive. 

Great tool for car rental 

Excellent Service by [sensitive content hidden] 

good product price value

Marketing Specialist

HQ Rental Software Review: HQ Rental Software is a Great fit for Car Rentals!

Nina J.:                                               My name is Nina, and I work as the head of marketing at a car rental business in the south of Spain, near Málaga. We have short-term rentals. We have leasing. We have long-term renting, and because we wanted to move more towards short-term renting, we started using HQ Rentals. Overall, I would give them five out of five stars.
                                                       We actually had a company try to develop a solution from scratch, but we realized really quickly that that was unnecessarily complicated. As I was pretty convinced that there were great solutions out there that you could just integrate, we ended up going with that solution in the end, which I think is a much better fit if you're a small business.
                                                       So basically, I had a look around Google. I also asked around in my network, and I saw some great reviews of HQ Rentals, and I had a meeting with them. Overall, after seeing their demo and just googling around and doing some research, I felt like it would be a great fit for our needs.
                                                       So the actual integration was super easy. I was actually surprised how quick it was. We really had no issues, and the support was great. So I can only say that that was really simple. Even for people who have very little technical knowledge, it doesn't require any technical knowledge really.
                                                       So I think HQ Rental Software is great for small and medium car rentals, as it basically allows you, in a cost-effective way, to list your cars online. It's also really, like I already mentioned, simple to integrate. So you don't need a whole IT team to back you up. So if you're anything like our car rental, then I would say it's a great solution. There are some limitations in terms of the customization, but again, if you're a small business, that's probably not something that you worry about to the same extent as if you're a global brand.

Hi Nina,

Thank you so much for taking the time to share your experience in a video review! We truly appreciate your effort and are thrilled to hear that you've had such a positive experience with our software and support team. Your feedback means the world to us, and we’re excited to continue supporting your success.

Looking forward to our continued partnership!

Best regards,
Ries van Lomwel (CEO)

HQ Rental Software Reviews (2025)

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302 reviews