InTouchPOS Features

InTouchPOS

Point-of-sale (POS) solution for restaurants

3.88/5 (8 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Bar POS
Barcode / Ticket Scanning
Cash Management
Commission Management
Credit Card Processing
Customer Accounts
Customer History
Delivery Management
Delivery Tracking
Discount Management
Dispatch Management
Electronic Payments
Electronic Signature
Employee Management
Food Delivery Dispatching
For Restaurants
Gift Card Management
Inventory Control
Inventory Management
Kitchen / Menu Management
Live Tracking
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Management
Order Processing
Order Tracking
Payment Processing
Point of Sale (POS)
Pricing Management
Real Time Reporting
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Returns Management
Returns Tracking
Routing
Sales Reports
Separate Checks
Split Checks
Table Management
Third Party Integrations
Tips Management
Transaction History
eCommerce Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Bar POS
Barcode / Ticket Scanning
Cash Management
Commission Management
Credit Card Processing
Customer Accounts
Customer History
Delivery Management
Delivery Tracking
Discount Management
Dispatch Management
Electronic Payments
Electronic Signature
Employee Management
Food Delivery Dispatching
For Restaurants
Gift Card Management
Inventory Control
Inventory Management
Kitchen / Menu Management
Live Tracking
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Management
Order Processing
Order Tracking
Payment Processing
Point of Sale (POS)
Pricing Management
Real Time Reporting
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Returns Management
Returns Tracking
Routing
Sales Reports
Separate Checks
Split Checks
Table Management
Third Party Integrations
Tips Management
Transaction History
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Bar POS
Barcode / Ticket Scanning
Cash Management
Commission Management
Credit Card Processing
Customer Accounts
Customer History
Delivery Management
Delivery Tracking
Discount Management
Dispatch Management
Electronic Payments
Electronic Signature
Employee Management
Food Delivery Dispatching
For Restaurants
Gift Card Management
Inventory Control
Inventory Management
Kitchen / Menu Management
Live Tracking
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Management
Order Processing
Order Tracking
Payment Processing
Point of Sale (POS)
Pricing Management
Real Time Reporting
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Returns Management
Returns Tracking
Routing
Sales Reports
Separate Checks
Split Checks
Table Management
Third Party Integrations
Tips Management
Transaction History
eCommerce Management
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InTouchPOS Feature Reviews

7 reviewers had the following to say about InTouchPOS's features:

Foad S.

RVP - North

2019-11-23

This system can help you to manage your food and labor cost, proper deployment of employees, manage accounting, review and track sales data and trends in detail, good audit reports. sales forecasting, food preparation and more..

Pros

I have been using In touch POS System with 2 major QSR organizations.

Cons

That beings said, we put in a request and they programmed it for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
TJ S.

Works well

2018-11-13

Pros

Easy to use, simple format for back office reporting, easy to use FOH format, integrated well with our payroll system.

Cons

Swapping POS is always a con.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Margarete R.

very user friendly!!!

2018-09-25

Pros

fast loading speed, ability to write notes for everyday activity, clients are well organized accordingly

Cons

relies on internet connection, limited access to past activities/client notes, wish there'll be more report generation.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nick M.

22 Years and Still Happy

2019-11-22

When I look at other POS systems and realize the amount of third-party software I would have to buy to match the features built into In-Touch, it reaffirms our initial decision to use In-Touch and our insistence to stay with them all these years.

Pros

Features included in this software keeps me from purchasing third party. Software support team is responsive and efficient.

Cons

I have no complaints about the software. Everything I have asked for was available or was developed for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kazem A.

Worse system ever

2019-01-20

They owner is very dishonest he will promise something and will give you a different.And once he has your money you will never hear from him again.

Pros

Nothing from the of sales to installation,tech support does not exist.

Cons

It is very difficult to use the most important part which is order taking is not user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from InTouchPOS


Dear Mr. Azimi;
We are sorry you are experiencing such a hard time with our newly installed System.
We pride ourselves with customer service and support. Please give our support team a call at 800-777-8202 we welcome the opportunity to gain your confidence and help you Love InTouch POS like so many other users do.
Meantime we will attempt to reach out to you.

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Sofia K.

Finally a POS System that delivers

2019-11-22

From the sales process, to the set up and installation an easy comfortable process.

Pros

Their endless reporting is way more than an independant chef run restaurant like me would ever use.

Cons

That I did not discover them earlier than I did.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lydia L.

InTouch Review

2017-02-22

It's gone down on us before and the customer support stayed on the phone with me for a long time.

Pros

Easy to train new employees. Can adjust prices for specific times with dynamic pricing.

Cons

It freezes almost every day at 9:30pm. It can be very slow sometimes when we really need it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering InTouchPOS

Overall, this product does the job. I don't have very much to compare it to because it's the only POS system I've used.

Source: Software Advice
Helpful?   Yes   No
Read more