iVend Retail Features

iVend Retail

An Integrated Omnichannel Retail Solution

4.25/5 (14 reviews)

iVend Retail Feature Summary

  • User Management
  • Inventory Management
  • Security Management
  • Local Purchasing at store
  • Loyalty Management
  • Pricing and Promotion Management
  • Inter-Store Transactions
  • Customer Management
  • Customer Catalog
  • Gift Cards / Certificates
  • eCommerce
  • Coupons

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (74 other apps)
Activity Dashboard (78 other apps)
Automatic Notifications (80 other apps)
Barcode Scanning (60 other apps)
Credit Card Processing (61 other apps)
Customer Database (78 other apps)
Customer History (67 other apps)
Discount Management (77 other apps)
Employee Management (69 other apps)
Gift Card System (66 other apps)
Inventory Management (100 other apps)
Inventory Tracking (97 other apps)
Invoice Management (60 other apps)
Loyalty Program (85 other apps)
Multi-Location (86 other apps)
Order Management (67 other apps)
POS (127 other apps)
Reminders (65 other apps)
Reporting & Statistics (104 other apps)
Sales Reporting (70 other apps)

Mobile apps

iOS App


7 reviews

See all iPhone Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


28 reviews

See all Android Apps

iVend Retail Feature Reviews

13 reviewers had the following to say about iVend Retail's features:

Willy O C

Good POS software with a lot of features and reporting capabilities

2016-08-25

Pros

Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce. 9.

Cons

1. Add-on development is still difficult. 2. New version sometimes buggy. And the 'bugs' are usually silly. 3. They increase the license price (Did I mention that before, it is relatively inexpensive?)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering iVend Retail

Go to the knowledge.citixsys.com. They have extensive documentation and helpful forum there. Download the Community Version. Give it a try.

Source: Software Advice
Helpful?   Yes   No
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Rakesh Sharma

Small Business Retail Success

2012-05-03

You can manage tills or inventory. You can also manage financials and business partners using the system.

Pros

Excellent solution for retail management

Cons

None serious enough to warrant mention here

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Steven Maguire

A true Omni-Channel Retail Platform

2014-10-06

iVend incorporates POS, Mobile POS, e-Commerce, Digital Passes, Analytics, Loyalty and Loyalty Marketing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Mary Keen

2012-10-16

Anyone who visits the stadium on a game night can see how fast the POS system works.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
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Catherine Greer

Overall a great POS for retail

2018-12-04

over all i enjoyed this POS system

Pros

I liked the functionality of being able to search by phone #, Email Address even by the dates the customer purchased their products. This pos was about 90% easy to use and dummy proof!

Cons

The search feature didn't always work, i wish if you searched by phone # iVend retail would understand some people dont put the (902) or the - between the phone #'s which made it hard to find some receipts for customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Ivan Patsy

2013-09-02

This gave us the new Mobile POS module.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
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John Versteeg

Managing Director

2015-05-26

Pros

The TRC team from Dublin give tremendous pre and post sales service.

Cons

Maybe slightly "sexier" loyalty, but that is just a nice to have.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering iVend Retail

Look at your business needs, not just todays but where you are heading. We looked at a 2020 vision strategy, and whoever we selected had to be able to tick all those boxes. iVend Retail Did!

Source: Software Advice
Helpful?   Yes   No
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SUSANA ARCE

Toyo Foods Experience

2016-09-20

Pros

We implemented iVend POS alongside SAP B1 in our growing chain of 20+ retail food stores. iVend has simplified our processes for managing Sales.

Cons

1 – We encountered a few bugs in the software and it took some time for them to finally be resolved. 2 – More visibility on the product roadmap from CitiXsys would be advisable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering iVend Retail

If your strategy is to grow your retail business and increase your operations consistently, iVend is your best bet for retail management software. We are happy to have the right technology solutions in place to support our growth.

Source: Software Advice
Helpful?   Yes   No
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KING VICTOR

Great POS, with lots of functions

2016-11-08

It's a comprehensive POS machine , flexible and with all the functions and fixtures you can think about.

Pros

24 hours support service.

Cons

Extremly expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10

Recommendations to others considering iVend Retail

Make it affordable for SME in developing countries.

Source: Capterra
Helpful?   Yes   No
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Khin May Aung

iVend Retail review on usage experience

2016-09-06

Pros

The vendor is trusted and reliable vendor and the rate of customer caring is superb.

Cons

The product have some limitations and hindrances when it was using along with SAP other than the standalone. All the supports are good, very helpful and responsive apart from slightly lack of communication during hand over stage of the particular subject from one team to one team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

7/10

Recommendations to others considering iVend Retail

Generally, the overall experience of using this software is quite good. However, it would be more perfect if you make the research of the software features and how this software will and can help for which extent for your business that will help to clearly align with your business requirements.

Source: Software Advice
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Monica Sanchez

Perfect for retailers to increase their sales

2017-03-23

Nice solution for retailers to help them in the increase their sales by omnichannel strategy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Andee DiCola

VP of Finance

2017-12-20

Never would have implemented this with the consultant hours that we had to pay to even get this going.

Pros

The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor.

Cons

It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No

Response from Mia


We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens!

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Alejandro Cabello

Great Software

2017-03-23

Easy to use, fills our needs perfectly, and it is the best option you can take

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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