iVend Retail Features

iVend Retail

An Integrated Omnichannel Retail Solution

3.96/5 (14 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Bar POS
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Campaign Management
Cataloging/Categorization
Channel Management
Check-in/Check-out
Commission Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customer Surveys
Customizable Reports
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Gift Card Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Replenishment
Inventory Tracking
Item Management
Kitting
Layaway Management
Loyalty Cards
Loyalty Program
Mail Order
Member Portal
Membership Management
Merchandise Management
Mobile Commerce
Multi-Currency
Multi-Location
Multi-Store
Order Entry
Order Management
Order Processing
Order Tracking
Ordering Automation
Payment Processing
Point of Sale (POS)
Pricing Management
Product Identification
Promotions Management
Purchase Order Management
Purchasing & Receiving
Real Time Data
Real Time Reporting
Referral Tracking
Reorder Management
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Rewards Management
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Segmentation
Shopping Cart
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Touch Screen
Transaction History
eCommerce Management
Learn moreCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Bar POS
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Campaign Management
Cataloging/Categorization
Channel Management
Check-in/Check-out
Commission Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customer Surveys
Customizable Reports
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Gift Card Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Replenishment
Inventory Tracking
Item Management
Kitting
Layaway Management
Loyalty Cards
Loyalty Program
Mail Order
Member Portal
Membership Management
Merchandise Management
Mobile Commerce
Multi-Currency
Multi-Location
Multi-Store
Order Entry
Order Management
Order Processing
Order Tracking
Ordering Automation
Payment Processing
Point of Sale (POS)
Pricing Management
Product Identification
Promotions Management
Purchase Order Management
Purchasing & Receiving
Real Time Data
Real Time Reporting
Referral Tracking
Reorder Management
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Rewards Management
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Segmentation
Shopping Cart
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Touch Screen
Transaction History
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Bar POS
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Campaign Management
Cataloging/Categorization
Channel Management
Check-in/Check-out
Commission Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customer Surveys
Customizable Reports
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Gift Card Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Replenishment
Inventory Tracking
Item Management
Kitting
Layaway Management
Loyalty Cards
Loyalty Program
Mail Order
Member Portal
Membership Management
Merchandise Management
Mobile Commerce
Multi-Currency
Multi-Location
Multi-Store
Order Entry
Order Management
Order Processing
Order Tracking
Ordering Automation
Payment Processing
Point of Sale (POS)
Pricing Management
Product Identification
Promotions Management
Purchase Order Management
Purchasing & Receiving
Real Time Data
Real Time Reporting
Referral Tracking
Reorder Management
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Rewards Management
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Segmentation
Shopping Cart
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Touch Screen
Transaction History
eCommerce Management
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Mobile apps

iOS App


6 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


34 reviews

iVend Retail Feature Reviews

14 reviewers had the following to say about iVend Retail's features:

Willy O.

Good POS software with a lot of features and reporting capabilities

2016-08-25

Pros

Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce. 9.

Cons

1. Add-on development is still difficult. 2. New version sometimes buggy. And the 'bugs' are usually silly. 3. They increase the license price (Did I mention that before, it is relatively inexpensive?)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering iVend Retail

Go to the knowledge.citixsys.com. They have extensive documentation and helpful forum there. Download the Community Version. Give it a try.

Source: Software Advice
Helpful?   Yes   No
Read more
Steven M.

A true Omni-Channel Retail Platform

2014-10-06

iVend incorporates POS, Mobile POS, e-Commerce, Digital Passes, Analytics, Loyalty and Loyalty Marketing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rakesh S.

Small Business Retail Success

2012-05-03

You can manage tills or inventory. You can also manage financials and business partners using the system.

Pros

Excellent solution for retail management

Cons

None serious enough to warrant mention here

Source: GetApp
Helpful?   Yes   No
Read more
Mary K.

2012-10-16

This will help us increase point of sale without affecting real estate.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Ivan P.

2013-09-02

This gave us the new Mobile POS module.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
John V.

Managing Director

2015-05-26

Pros

The TRC team from Dublin give tremendous pre and post sales service.

Cons

Maybe slightly "sexier" loyalty, but that is just a nice to have.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering iVend Retail

Look at your business needs, not just todays but where you are heading. We looked at a 2020 vision strategy, and whoever we selected had to be able to tick all those boxes. iVend Retail Did!

Source: Software Advice
Helpful?   Yes   No
Read more
Catherine G.

Overall a great POS for retail

2018-12-04

over all i enjoyed this POS system

Pros

I liked the functionality of being able to search by phone #, Email Address even by the dates the customer purchased their products. This pos was about 90% easy to use and dummy proof!

Cons

The search feature didn't always work, i wish if you searched by phone # iVend retail would understand some people dont put the (902) or the - between the phone #'s which made it hard to find some receipts for customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
SUSANA A.

Toyo Foods Experience

2016-09-20

Pros

We implemented iVend POS alongside SAP B1 in our growing chain of 20+ retail food stores. iVend has simplified our processes for managing Sales.

Cons

1 – We encountered a few bugs in the software and it took some time for them to finally be resolved. 2 – More visibility on the product roadmap from CitiXsys would be advisable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering iVend Retail

If your strategy is to grow your retail business and increase your operations consistently, iVend is your best bet for retail management software. We are happy to have the right technology solutions in place to support our growth.

Source: Software Advice
Helpful?   Yes   No
Read more
Zaighum A.

Ivend Retail

2020-02-10

User friendly interface is the most important thing in ivend retail software.

Pros

In the retail market ivend retail is the best option because the design and display is awesome.

Cons

In ivend retail software don't have any critical issue. For limited records ivend retail is the best only for limited record.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Khin May A.

iVend Retail review on usage experience

2016-09-06

Pros

The vendor is trusted and reliable vendor and the rate of customer caring is superb.

Cons

All the supports are good, very helpful and responsive apart from slightly lack of communication during hand over stage of the particular subject from one team to one team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

7/10

Recommendations to others considering iVend Retail

Generally, the overall experience of using this software is quite good. However, it would be more perfect if you make the research of the software features and how this software will and can help for which extent for your business that will help to clearly align with your business requirements.

Source: Software Advice
Helpful?   Yes   No
Read more
Monica S.

Perfect for retailers to increase their sales

2017-03-23

Nice solution for retailers to help them in the increase their sales by omnichannel strategy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Andee D.

VP of Finance

2017-12-20

Never would have implemented this with the consultant hours that we had to pay to even get this going.

Pros

The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor.

Cons

It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No

Response from Mia


We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens!

Read more
sofyan a.

Beware of ivend

2019-12-17

Pros

i can't write any Pros because the most important for ERP soultion to be work well but ivend not . even they dont response after they sell their product

Cons

i try ivend . they have many issue without solution . and they need very long time to fix. also the compatible device is not updated from 2016 . it means if you need any machine like finger print which we face you will not find the compatible model in the market , the same with POS printer . and check price device so hard . they don't response to their email . unless you want to buy product .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Alejandro C.

Great Software

2017-03-23

Easy to use, fills our needs perfectly, and it is the best option you can take

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more