App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

MYR POS Logo

MYR POS

iPad POS for quick-serve, takeaway & on-the-go customers

see alternatives

(2)

MYR POS Reviews

Overall rating

4.4

/5

97

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10

Reviews by rating

Pros and cons

Overall this is a great tool for our business. From setup to customer service we would recommend it to anyone.
This has allowed our company to work more effectively and improve the customer experience by reducing the processing time of the orders.
Excellent experience with Koomi POS. It is a reliable and easy-to-use POS system.
I have personally lost 5-10 hours of wasted time not to mention lost sales because of terminals not working.
Lack of features : no custum sale reports for easy filing. Actually horrible sales reporting with only day to day reports that you have to manually file.
I feel just hiring a backend dev for a one off system would be just as expensive but with more features. Also, customer service is horrible.
Filter reviews by

Overall rating


Company size


Industry


Time used


97 reviews

Recommended

MS
AvatarImg

Maria S.

Restaurants, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Koomi is the best POS for Quick Service Restaurants

Reviewed 3 years ago

It has been an excellent overall experience and we look forward to using Koomi into the future.

Pros

- The very easy to use and very simple to look at interface. - The round-the-clock reliability. - The Clover-Flex integration. - The top-notch technical support.

Cons

In hindsight, we only wish we would have found this solution sooner.

CB
AvatarImg

Catherine B.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I recommend MYR

Reviewed a year ago

Processing payements is fast and easy.

Pros

It is very easy to use, it is intuitive. It was easy to connect the IPad (MYR) to the Clover Flex terminal, to the MEV and to the bill printer. Also the updates are easy to make.

Cons

It would be nice to be able to see all the past bills somewhere online, in the reports.

DC
AvatarImg

Dane C.

Restaurants, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Savings does not balance out system issues/customer complaints

Reviewed a year ago

Easy set-up. Customer service could be friendlier and more patient with users calling with issues.

Pros

Back of house reports are easy to navigate.

Cons

WOuld prefer that tips can be listed in dollars as well as in %.

SS
AvatarImg

Shawn S.

Restaurants, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Koomi is purpose built for QSRs

Reviewed 4 years ago

Fantastic.

Pros

- The built from the ground up focus on QSR franchises. - The easy to use Koomi interface (which saves tremendously on training costs). - The detailed and insightful reporting. - The rapid turn around time on special requests and modifications to the software. - The stellar technical support. - The integration with the Clover Flex Terminal.

Cons

That we as an organization did not find and implement Koomi sooner.

TH
AvatarImg

Trevor H.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Koomi POS review

Reviewed 4 years ago

My over all experience is very good

Pros

The Support and that it’s paperless when sending orders to kitchen or bar

Cons

The disconnecting of the Koomi and Clover integration There is no liquor tax No photos for categories No option for mandatory prompts when entering items

PM
AvatarImg

Priscilla M.

Entertainment, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Intuitive, and good customer support.

Reviewed 4 years ago

- Easy to use so we can learn others to use it rapidly - The whole menu appears on the screen so we can have a fast service - Faster service than we could do before

Pros

- Whenever I have a question, the customer support replies fast - User friendly, we can get occasional users to use the software within minutes - Menus are easy to change - We had no problems with the software unlike with our previous provider.

Cons

- As our bar services need to be fast, opening and closing a ticket sometimes seem long for us.

CR
AvatarImg

Claudia R.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great program, very usefriendly

Reviewed 4 years ago

Great service

Pros

Quite easy to navigate and user friendly

Cons

Colour coded section would be great for more visual references Back office, easier tally of multiple location

VD
AvatarImg

Veronique D.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MYR for coffee shop

Reviewed a year ago
Pros

MYR is great for our coffee shop. It has all of the features we need, and then some. Very easy to use and to train new employees on.

Cons

There are a lot of glitches that occur. One, in particular, we've had ongoing for 2.5 years that no one can figure out. It isn't the end of the world, but it does get frustrating when customers can't use their tap payment.

FM
AvatarImg

Francois M.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy tomise

Reviewed 4 years ago

We received great support from Koomi and are able to customize the menu and reports.

Pros

Easy to install and use. Clear menu choices and multiple available reports

Cons

Inability to intergrate gift cards without the use of a third party

MA
AvatarImg

Marc-Antoine P.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Been using for 3 years

Reviewed 5 years ago

Koomi's really suited for samll service business like our coffee shop. It really helps efficiency and it take no counter space. Overall, it increases our customer experience.

Pros

Efficiency and user friendly interface that are using Ipads and Apps. Really convenient for samll spaces.

Cons

A few adjustment here and there but nothing that compromise the use of the software

RD
AvatarImg

Rick D.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great POS Provider

Reviewed a year ago
Pros

The product is very easy to use and has great functionality. The team at MYR is extremely helpful and always willing to help.

Cons

Would like to see this in the app store as well as sometime it is hard to get guests to download to their device.

WA
AvatarImg

William A.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great solution for my quick serve restaurant

Reviewed a year ago
Pros

I like that it is easy to use. Also really easy to add pop up items and temporary specials. I can do it from home and it automatically updates in store for my staff.

Cons

I would have liked to be able to charge a 3rd tax for our resort.

CF
AvatarImg

Carl Frederic M.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MYR POS usage

Reviewed 2 years ago
Pros

Its Light, Simple to use and easy to learn

Cons

I think users should have more freedom in the backend to adjust certain things. Like Updating the KM Range for Deliveries etc. The Sales Report are sometimes complicated to understand

JP
AvatarImg

Jean-Philippe M.

Entertainment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy, simple, good value

Reviewed 4 years ago

Overall, great software, easy to use, simple for the staff!

Pros

Easy to set up with admin log in, easy to use for my staff

Cons

To connect all the POS with the iPad, printer and clover, you absolutely need customer service to assist you. No option to add lock screen with multiple user, only one code for the boss and that's it unlike Maitre D where the staff have to put their code before punching the order.

NB
AvatarImg

Nikola B.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great system great staff

Reviewed 5 years ago
Pros

I like how easy the system is to use and the ability to add or delete items from my cellephone or any other device.

Cons

Honestly I don’t see any cons. When I have had issues it was not the system that was at fault.

SB
AvatarImg

Sophie B.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Strongly recommand!

Reviewed 5 years ago

Excellent customer service! Great technical support when needed. The software is very userfriendly and easy to learn for new employes... We have been using Koomi for a year and a half now and we are so far very happy!

Pros

Very easy to use. Not expansive. Great customer service!

Cons

It would be interesting to be able to put (and it might be eventually?) quantities to the items. For invertory management.

LP
AvatarImg

Lucio P.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Using Koomi for my bistro

Reviewed 5 years ago

Great been using it for 2 years and subscribe to a year plan

Pros

That you could structure it the way you like it It’s easy to use

Cons

Can’t put orders per clients , only 1 bill or separate bills

KS
AvatarImg

Kiran S.

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Wish customer service was better

Reviewed a year ago

Poor due to customer support not existing. Sad to see.

Pros

The reports on the admin portal are very helpful. We use them daily.

Cons

It seemed impossible to receive any customer support. Emails and calls went unanswered unless we followed up several times. Tried resolving the same issue for multiple days and ultimately just gave up. Features that were sold never materialized. Disappointing.

SB
AvatarImg

Simon B.

Restaurants, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

User friendly

Reviewed 4 years ago
Pros

It is very easy to use, we have frequent updates, don’t need a very elaborate training to use it, everybody can use it

Cons

MEV disconnect frequently Have to reconnect the clover (paiement machine) at least once every three days

CF
AvatarImg

Charles F.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good review

Reviewed 2 years ago
Pros

Easy to set up and use. Mostly intuitive and comprehensive

Cons

Can be complex to navigate when your inventory diversifies.

AK
AvatarImg

Atul K.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple and Fantastic, great

Reviewed 3 years ago

Very responsive customer support.

Pros

Everything is integrated. All my data is in 1 place. The online ordering platform is amazing.

Cons

So far no complaints, they have addressed most of my problems.

MR
AvatarImg

Marie R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Koomi for everybody

Reviewed 5 years ago
Pros

As we are not a restaurant, I could not speak about certain features which we don't need, but Koomi is very easy to use and can be useful for every kind of shop.

Cons

Support and tips could be more detailed on the website.

SP
AvatarImg

Samuel P.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best pos software for a coffee shop!

Reviewed 5 years ago
Pros

Information is all in the cloud. You can access everything from any browser.

Cons

Interface could be more compact. Other than that, everything is super!

YM
AvatarImg

Yacine M.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple solution for small restaurant operation

Reviewed a year ago

Great service, easy setup, good onboarding and documentation.

Pros

We opened a small café and wanted to keep ordering, table service, POS stuff simple. MYR is a counter service option with some table service options that was easy to implement. It does everything we need and costs a fraction of the typical restaurant POS systems.

Cons

The range of the network for table service is short - so it's a counter service option first.

MB
AvatarImg

Mathieu B.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Most efficient POS software

Reviewed 5 years ago
Pros

Easy-to-use, especially in the restaurant industry where the employee turnover, is high, the system needs to be simple to use and this is what Koomi offers. Plus the opportunity to have a dedicated mobile app for my coffee shop is a huge must.

Cons

There are some leak of integrations but the team is really pushing integration with various software on the market.