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MYR POS

iPad POS for quick-serve, takeaway & on-the-go customers

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MYR POS Reviews - Page 3

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98 reviews

Recommended

GS
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Gabrielle S.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Small restaurant user

Reviewed 5 years ago

It's positive, I've worked with most big POS services in the past and this system is perfect for a smaller place like ours. No extra features that would pay for/otherwise not use. Customer service is super nice.

Pros

Simplified programming Ease to produce several types of reports Good tech support

Cons

Unable to customize (colour code) item buttons of place them in specific order on screens Several updates Limited options to pay for the koomi service (They only accept credit cards)

HS
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Hillary S.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Terrible customer sery

Reviewed 5 years ago

Terrible service l. When you have a problem, there’s never really an agent there to help you 24/7! We had to close on the weekends since the software was down and there offices had no contact support on the weekends The software needs a better design platform and a 24/7 customer support agent. They are wuick to take your money but are gone when you need real help. The reports are not timed properly even if you set it up in the eastern time zone and you want the report at a certain time it wont send it to you untill 3-r hours

Pros

The only think I like is that it’s user friendly

Cons

Glitches Doesn’t communicate with the Mev It keeps disconnecting There is no system of colours Its hard to punch in food items as theres no proper distinction Forced to get the latest Ipad for a mediocre software