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Lightspeed Retail vs Bindo POS Comparison

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Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Bindo is a cloud-based iPad POS solution which facilitates online shopping for the end consumer through the Bindo Marketplace,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

109

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

967

5

4

3

2

1

585

160

61

44

117

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

3.8

148

5

4

3

2

1

50

52

31

5

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Pros

The receipt layout is great with the barcode at the top, it makes it easy to pull up sales quickly. The software has really helped to better manage our inventory.
The Support form bindo has been excellent also. I love how easy the software is to use for things like keeping track of my sales and inventory.
The ability to create loyalty programs is great. The ability to track users and integrate with other software.

Cons

For example, today is a Friday and there have been 2 MAJOR OUTAGES in one day. Ultimately, this results in a terrible customer experience and literally costs thousands of dollars over time.
This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.

Cons

They were arrogant when there was a problem and they had no solution except to hardwire to a printer. It is also ridiculously priced for functionality.
Other times, we ask questions and just don't ever get an answer. They will just stop responding... its frustrating and unprofessional.
Software is buggy and it becomes frustrating when you have re-do your work again and again,also their customer service weak.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features109
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In/Out
  • Commission Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Jewelry Stores
  • For Liquor Stores
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Serial Number Tracking
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third-Party Integrations
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Website Management
  • eCommerce Management
  • Total features54
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In/Out
  • Commission Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Jewelry Stores
  • For Liquor Stores
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Serial Number Tracking
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third-Party Integrations
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations104
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net
  • Total integrations5
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

jh
AvatarImg

jonas h.

Apparel & Fashion,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

recommended. good product.

Reviewed 8 years ago
Pros

nice clean pos (ipad). clear navigation and integration with most of the elements of the pos

Cons

still developing integration with payment processor in Canada...

RR
AvatarImg

Robert R.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

LEGACY SUPPLEMENTS & NUTRITION REVIEW

Reviewed 3 years ago

AMAZING CUSTOMER SUPPORT

Pros

INVENTORY CONTROL & POS SYSTEM IS EASY TO MASTER

Cons

POS LOSES INTERNET CONNECTION IN MORNING

CV
AvatarImg

Cenna V.

Sporting Goods, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Ease of use and integration

Reviewed 4 years ago

I love it! The days of using DacEasy POS have been gone and I'm extremely satisfied with the functionality of LightSpeed POS.

Pros

Easy navigation and integrating inventory functions with select vendors.

Cons

Not much not to like about this software!

TA
AvatarImg

T-Ann C.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed is worth checking into

Reviewed 7 years ago

The more I get into it the more I like it. It is multifaceted without being over complicated. For the most part, it is very intuitive and I can usually go to the help area and find instructions or a video to answer my questions. If you are looking for a user-friendly POS make sure to include Lightspeed in your research.

Pros

Intuitive program. Versatile without being complex. Good inventory management system.

Cons

You can have up to 5 users but only one POS at a time can be operated unless you pay $ more for an additional POS license.

GJ
AvatarImg

Gregory J.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed works.... and it works well!

Reviewed 5 years ago
Pros

We've been using Lightspeed at our bicycle shop for a little over 7 years. It's ease of use and the myriad features specific to our business needs make everything from scheduling repair service, inventory control and sales easy and seamless. Thanks!

Cons

We don't have any complaints; The POS works great!

PA
AvatarImg

Peter A.

Luxury Goods & Jewelry, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed Retail Software and Support

Reviewed 6 years ago

Would strongly recommend this POS brand.

Pros

Great service, great product. We switched over to this as our POS system and we are very happy with the change.

Cons

Would like the ability to manipulate reports more. However, still great options in terms of different reporting and metrics.

BC
AvatarImg

Bud C.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Big Holes in the eCom product.

Reviewed 3 years ago

Support varies from 5 minutes to 5 hours, rarely on the 5-minute side. Don't expect instant assistance when you have a customer standing in front of you and tech support is required for a POS problem - not going to happen. Be aware that their sales staff will promise anything, but they are scarce when you have a real problem. I was promised an online solution for my gallery, it wasn't delivered....

Pros

Cloud access. POS scanning. 24/7 tech support.

Cons

The shipping module within eCom is causing my online business to fail. This is an art gallery. We have one of everything. The shipping module expects meta data from your suppliers - non existent in my world. I need to assign a unique shipping amount to each item, and still have the flexibility to offer free shipping on small jewelry and free curbside or gallery pickup. Can't be done. The only...

AR
AvatarImg

Verified reviewer

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Aging Cloud Based POS

Reviewed 5 years ago

It is our transaction POS system.

Pros

We like that Lightspeed is cloud based. We also like that it integrates with lots of other applications (scheduling, ecomm, etc). Also Lightspeed is awesome at inventory management.

Cons

Reporting. Lightspeed Reporting is incomplete and very buggy. Yet it is over 4 years old. As a company they are expending very little resources on making reporting work better. Their answer is to try to sell you Lightspeed Analytics. An OEM version of Looker. Yet Lightspeed Analytics appears to have not been updated in over a year. It is also incomplete and buggy. Lightspeed management team, you would never accept that quality from your CRM vendor (Salesforce?). So why do you expect your customers to put up with incomplete and buggy reporting?

PB
AvatarImg

Paul B.

Retail, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Great for connecting POS with our webstore

Reviewed 6 years ago
Pros

This has been very helpful with our POS activities

Cons

It took us a few days to get used to it

AY
AvatarImg

Amanda Y.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Nightmare customer service

Reviewed a year ago

Worst experience ever with any POS company.

Pros

I didn't get to use this product at all so I don't have any pros.

Cons

The agents have no idea what they're talking about. I asked my agent multiple times if this system would work for the loyalty program we have implemented in store and I was told yes every time. So I bought into the system, spend hundreds. They refused to refund me even though it was their fault I bought into a system that would not work for me. Then they told me not to worry about sending back the terminal, because it was a free part of their promotion and now they're trying to tell me I have to pay in full for the terminal. AVOID!

Vendor response

Hello Amanda, Thank you for your feedback, it is truly valued and we would be grateful to have the opportunity to address your needs and concerns. As we are unable to identify your account within our records, please feel free to contact our Customer Success Team should you wish to provide further feedback. You may reach us via email at engage@lightspeedhq.com. Thank you, Lightspeed Commerce

JA
AvatarImg

Jeffrey A.

Printing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed is the only way to go

Reviewed 3 years ago

I am delighted with it overall

Pros

iPad POS is quick and easy and full featured.

Cons

Label printer gets a bit wonky sometimes. Would like to maintain credit card numbers and emails.

JC
AvatarImg

Joseph C.

Retail, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Highly Recommend for Most Applications

Reviewed 2 years ago
Pros

Pos side is very user friendly! Everything is simple.

Cons

E-commerce is really lacking. It’s really hard to edit websites.

AvatarImg
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Casey L.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Easy to Use All-In-One Tool

Reviewed 5 years ago
Pros

Manage inventory, sales, customers, products all under one roof. Customer service is usually spot on.

Cons

Their ecommerce platform can be confusing and how it works with POS.

JB
AvatarImg

John B.

Sports, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Warning to all, Lightspeed is a shady company!

Reviewed 5 years ago

The following day he called back and said it looks like the sales rep never specifically said "We integrate with Miva" so we can’t break the contract without charging a fee. I felt this is acceptable as I knew there were credit card transaction fees that should be covered and such. Once asked how much, he said he would call back. The following day, I called for status check and at that time I’m...

Pros

Intuitive POS system Employee Management System Inventory management Purchase orders

Cons

DO NOT TRUST LIGHTSPEED! I can NOT stress that enough! Buyer beware! After shopping around for a while, I found Lightspeed and really liked the look of their system. They look like a solid POS, they manage employees and PO's, they even have a solid inventory management system. The main and only concern I had was that it would not integrate with our eCommerce platform MIVA. The Lightspeed sales...

KT
AvatarImg

Keegan T.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

POS for small restaurant cafe

Reviewed 3 years ago
Pros

It is easy to modify the menu on the fly from your smart phone. Reports are top notch and easy to understand. User management is easy and efficient.

Cons

There are no major cons for this POS as we use it.

JV
AvatarImg

Jan V.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Easy to use and navigate

Reviewed 2 years ago

Very user friendly. All my servers have no issues using this platform.

Pros

The flexibility when building the actual floor plans, menu items and flow logistics.

Cons

POS & PMS communication interface during the initial install. Once resolved, all good.

SJ
AvatarImg

Sean J.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Not The Same Company It Once Was

Reviewed 9 days ago

We loved Lightspeed and advocated for them in the beginning. The disappointment in their customer service and the system breakages and downtime was devastating to our business. The customer service we received when their system was crashing was the worst customers service I have experienced in any industry. They denied system crashes or feature breakages, for days before acknowledging them. We tolerated alot from them because they used to be so good! But, it started to cost us a lot of lost sales, and when they couldn't process credit cards for days, that was the end...

Pros

Good foundation. Simple to use POS with valuable connected integrations.

Cons

Customer service used to be outstanding. In a few short years, it provided some of the worst customers service I have experience in any industry. I can confidently saw even our basic employees/user understood the system better than ANY of the customer service reps from Lightspeed.

Vendor response

Hi Sean, We would like to sincerely apologize for your recent experience with Lightspeed. We understand how crucial it is to provide timely and effective support, and we deeply regret hearing that we have fallen short of your expectations. Your feedback is invaluable to us, and we're committed to addressing these issues to improve our services moving forward. We are unfortunately unable to locate your account within our records. If you wish to discuss your concerns in more detail, we kindly ask you to contact your Account Manager for further assistance. If you require immediate technical support, please don't hesitate to reach out to our Support Team. Thank you for your time and patience. The Lightspeed Team

SH
AvatarImg

Susan H.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

BEWARE of TRANSITIONING to LIGHTSPEED from SHOPKEEP!!!!!

Reviewed 2 years ago

I am extremely upset that Lightspeed contacted me after they purchased Shopkeep to encourage me to move to Lightspeed and left me with a non-usable inventory system. The data transition has been an absolute nightmare rendering my point of sale system unable to produce accurate reports or even give a correct value of my inventory. Absolutely unacceptable that an inventory system cannot give you a correct inventory number.

Pros

The integration of their POS and e-commerce is awesome.

Cons

Transition of data from Shopkeep to Lightspeed (at Lightspeed’s suggestion) was an absolute HORROR.

Vendor response

Hi Susan, We would like to apologize for your recent experience with Lightspeed. We see that you are currently working with a member of our Customer Success Team who are best suited to get you the assistance you need. We value our customers' feedback, and would be grateful to have the opportunity to address your needs and concerns. Thank you, Lightspeed Commerce

BH
AvatarImg

Brandy H.

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Horrible Horrible Horrible

Reviewed 10 months ago

Horrible! I had to set it up on my own because I paid for the top option so that I would have the help with transitioning. I was given an appointment 2 weeks after I was to start using it and I would be charged again for a full month and still not be able to use the system. I didn't like that it was web based if I didn't have an iPad and I was told that using my computer was just as easy, which...

Pros

Nothing. Absolutely nothing!!!!! Never used it

Cons

Wasn't POS based. Was web based and I apparently didn't understand that

MK
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Marina K.

Building Materials, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Not Able to Customize Anything

Reviewed 2 years ago

We are a small retail store with three locations that does mostly local sales and some online sales. We manufacture some of our own products as well as re-sell other products. We also do a lot of large custom orders. We explained in detail to our sales person what kind of business we were and what our needs were for the system, including the type of work orders/invoices we needed to be able to format...

Pros

- The retail POS side works fine - e-Commerce side works fine

Cons

- Very complicated to customize any forms or reports for your business or not able to customize at all - Lack of customer support - Sales person overpromised on what system was capable of regarding our small business needs that were explained beforehand

Vendor response

Hi Marina, Thank you for your feedback. We are sorry to hear that you were less than satisfied with your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. Someone will be reaching out to you once more to discuss your request further and next steps. Thank you for your understanding. Thank you, Lightspeed Commerce

MD
AvatarImg

Mathew D.

Retail,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Radianttech - LightSpeed Point of Sale Review

Reviewed 10 years ago
Pros

LightSpeed POS is wonderful ecommerce software that connects your retail and website easily to manage inventory, customers info, orders, shipping info, sales reports etc. LightSpeed for iPhone made everything handy. Even today I heard that it introduced POS for restaurants, coffee shops and bars. How business friendly POS Software it is. I appreciate it.

Cons

It fetches data between systems more easily. The LightSpeed-QuickBooks Integration is what i like most. It helped in business accounting automation really very easy.

KF
AvatarImg

Kara F.

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Vuori Lightspeed Review

Reviewed 8 years ago

Lightspeed is my first POS system I have used while working retail and I love it. I was able to catch on very fast and it has been so easy to use. It made my transition from a food service POS to a clothing retail POS easy and stress-free.

Pros

No pros were added to this review

Cons

No cons were added to this review

MP
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Marie P.

Restaurants, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lightspeed Retail

new user

Reviewed 3 years ago
Pros

I really like the fact the POS is base on Ipad and the back office is live on internet from any computer, Really friendly user POS and easy to use the back office.

Cons

It took a lot of time o set up the back office but they give us online training to help us out

AM
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Ara M.

Retail,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lightspeed Retail

LightSpeed Rocks

Reviewed 10 years ago
Pros

Quality build, beautiful, easy-to-use intuitive interface. The system runs fast and is professionally programmed. There are super robust product setup options, customer loyalty and discount options, and more. You can browse items via product images, which is way cool! The reports are clear and concise. Customer support does exist, and they pickup the phone.

Cons

Nothing right now. This is the best POS solution for the Mac platform.

TC
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Tom C.

Sporting Goods,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Lightspeed Retail

Lightspeed Review

Reviewed 9 years ago
Pros

POS works well. I can gather the customer information that I want.

Cons

Website is very limited. It is hard to train all of my employees on the intricacies of using the product.

DL
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Dana L.

Apparel & Fashion, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bindo POS

What I think.

Reviewed 6 years ago

I am very pleased. The extra steps don’t bother me.

Pros

Bindo is the easiest POS system for retail I’ve ever used. Customer service is great.

Cons

The fact that if you click out of certain tabs it does not save your place.

SR
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Stephanie R.

Accounting, self-employed

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Bindo POS

Less than impressed

Reviewed 6 years ago

None

Pros

Cloudbased, monthly subscription fee, customer service through email, and e-commerce capabilities...

Cons

Cubersome for small retail, hard to pull meaningful reports, does not integrate with QBO without creating a mess

KS
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Kathryn S.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bindo POS

Overall it's pretty good...a little cumbersome but maybe that's user error

Reviewed 6 years ago
Pros

It's a good system for everything in a retail business. I like the reports it keeps, inventory, and sales all together

Cons

It seems to go down during our busiest times. It also gives us no specific rejects(our system or the card) on credit cards. Also we've had strange glitches where it either doubles the sale on a customer or we're not sure it the transaction went through

DW
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Darci W.

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bindo POS

Yeah Bindo!

Reviewed 7 years ago

We have used Bindo for a little over a year. We love the ease of the software for our retail.

Pros

No pros were added to this review

Cons

No cons were added to this review

CM
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Christopher M.

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bindo POS

Bindo Retail POS

Reviewed 7 years ago

I like Bindo and most of its features. I do however have some issues with Bindo. One of our biggest issues is printer connectivity, especially the blue tooth printer. I believe the blue tooth version has been discontinued. Another issue that I've noticed is that it takes a long time for software updates. The current problem that is taking a long time to update is the iPhone app. It doesn't work properly...

Pros

Ease of use.

Cons

DEV team/company does not seem to have any sense of urgency to make software logic changes to meet the needs of its customers. They need to add some serious retail experience to their DEV team that really understands how retail works so that their logic is written more flexible. Especially on the permissions side of the software.

CS
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Christian S.

Nonprofit Organization Management, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bindo POS

Customizable If You Don't Mind the Bugs

Reviewed 5 years ago
Pros

I love that this POS system is highly customizable. We have a lot of different retail locations at the camp I work at and it's nice to be able to have it all organized and customized for each location.

Cons

There are always bugs with this POS. I know that's normal but it seems a bit excessive. And Bindo isn't always the most helpful when it comes to these issues.

JD
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Jeff D.

Wholesale, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bindo POS

Great Software & Experience

Reviewed 7 years ago

We use this product in our company retail store and it has allowed us a ton of flexibility in how we operate our business. We are able to be completely mobile with this solution either in our building or remotely which has been great!

Pros

We love the online dashboard that gives us access to our POS system remotely.

Cons

We do not like that the product does not allow for negative amounts for a product. We give back product deposits which sometimes occur without a purchase and the system currently only allows for a discount to be given.

MA
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Michael A.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bindo POS

BINDO POS

Reviewed 7 years ago

We use Bindo to manage our retail wine and spirits business. Personally, I have used 3 or 4 POS over the last 10 years and the features here can't be beaten. The ease of use in regards to managing inventory and customer profiles are excellent.

Pros

Customer service is excellent and very helpful. The system is intuitive and efficient to learn if you take advantage of the Learning Center and online chat resources.

Cons

No cons were added to this review

hp
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harvinder p.

Wine and Spirits, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Bindo POS

Good pos system but needs better vision

Reviewed 7 years ago

This is a good product for basic users retail users. They are consistently updating the software. but the original promise is yet to be realized. They are not emv certified as of date. The marketplace is not in place. Reporting needs to get better and give user more options.

Pros

Easy to use. not extra fees for add-ons. works with multiple merchants (used to)

Cons

Still no emv, reporting needs to get better,

LV
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Lisa V.

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bindo POS

One of the best wireless POS systems offered

Reviewed 7 years ago

Bindo has been my retail clothing shop's POS program for two years now. It's very easy to learn and to use (I've checked other mobiles out and had used hard-drive systems for 15 years prior. Does it have its glitches? Sure, what wireless program doesn't. Nonetheless, I've never lost data, it's mobile and full info can be accessed from various devices; customers are impressed with the technology (ha, which makes me look really with it); and Bindo support is quick to answer questions.

Pros

Easy access to inventory and sales data, off-site mobility, report and functionality updates, matrix ability inventory, easy interface with printers, scanners, credit card processors, etc. Free hardware offered with a 3-year contract, and flexible financing available.

Cons

There's a limited number of printers (both receipt and labels) that that can interface, and updates can cause some hardware issues. Nothing that's a deal-breaker, though. Many many reports are available but could use more that are specifically toward a clothing retailer, such as matrix bundling in sales reports. Hopefully, that's one of the constant updates.

KW
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Kevin W.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
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