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Lightspeed Retail vs Craftybase Comparison

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Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Craftybase is an inventory management software that helps small manufacturers of handmade craft items track stock, expenses,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

69

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

23

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

522

132

48

32

63

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

110

26

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Customer service is amazing. Have not had to call them in years over an issue, yet they do reach out to me to ask for any suggestions on improving their system.
I love that as my business expands Lightspeed has made it seamless. Everyone at Lightspeed has been wonderful in helping me with all and any questions that my team or myself might have.
Lightspeed is very user friendly and easy to teach employees how to use it. The reporting is top-notch and they even can help you create custom reports which was very important to us.

Pros

I love the ease of use, the ability to customize categories and keep up with lot numbers and batches, but my favorite thing about Craftybase is the customer service.
I find Craftybase SUPER easy to use. I make products that require multiple levels of inventory tracking, and had been looking for software to help me accomplish this for months.
I also like the tips and helps. It really makes you feel like there want you to succeed.

Cons

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.

Cons

Some things are stuck the way they are and dont apply to what Im doing or if things change in the way we create products it is hard to apply the changes.
Some of the bugs are frustrating. For example, some of the Etsy fees do not auto associate with sales/products.
The sequencing of adding in a project, then adding in manufactures and linking them all together was a bit confusing to learn.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features125
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Consignments
  • Contact Database
  • Content Library
  • Content Management
  • Cost Analysis
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Employee Self Service
  • Event Scheduling
  • Expense Tracking
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Costing
  • Kitting
  • Labor Cost Reporting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Profit/Loss Statement
  • Profitability Analysis
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Forecasting
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Traceability
  • Vendor Management
  • Warehouse Management
  • Work Order Management
  • eCommerce Management
  • Total features46
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Consignments
  • Contact Database
  • Content Library
  • Content Management
  • Cost Analysis
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Employee Self Service
  • Event Scheduling
  • Expense Tracking
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Costing
  • Kitting
  • Labor Cost Reporting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Profit/Loss Statement
  • Profitability Analysis
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Forecasting
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Traceability
  • Vendor Management
  • Warehouse Management
  • Work Order Management
  • eCommerce Management

Integrations

  • Total integrations67
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • iZettle
  • Total integrations4
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • iZettle

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Lightspeed Retail vs. Craftybase

See how Lightspeed Retail and Craftybase stack up against each other by comparing features, pricing, ratings, integrations, security & more.