App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Lightspeed Retail vs GoFrugal Comparison

Add to Compare

Compare similar apps

Odoo  logo

Odoo

4.1

Shopify logo

Shopify

4.5

GlossGenius logo

GlossGenius

4.7

Booksy logo

Booksy

4.5

Toast POS logo

Toast POS

4.1

PayPal logo

PayPal

4.7

Good recommendations?

Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Category Leaders

GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

883

5

4

3

2

1

566

146

54

33

84

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.4

179

5

4

3

2

1

116

41

10

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Pros

This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases.
The support of gofrugal is very good, we get our query resolved prompetly. And you keep introducing new features like cloud backup and mobile app is very good for business.
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team.

Cons

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.

Cons

The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue.
No way to bulk update Markup/Markdown price setting for products in HQ. No way to identify the minimum/maximum stock level of the products as a variable.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features108
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Refills
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Claims Management
  • Clock In / Out
  • Commission Management
  • Compounding
  • Consignments
  • Contact Management
  • Content Management
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Prescription Processing
  • Price / Margin Management
  • Pricing Management
  • Procurement Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recipe/Formula Costing
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Single Store
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Tagging
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Management
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features154
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Refills
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Claims Management
  • Clock In / Out
  • Commission Management
  • Compounding
  • Consignments
  • Contact Management
  • Content Management
  • Cost Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Prescription Processing
  • Price / Margin Management
  • Pricing Management
  • Procurement Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recipe/Formula Costing
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Single Store
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Tagging
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Management
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations101
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations6
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GoFrugal logo

GoFrugal

Happy Customer

Reviewed 2 years ago

Awasome Experiance.

Pros

Software's reporting feature, controlling all are the good feature.

Cons

Software have all features which required for Retail industry.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Excellent Product

Reviewed 2 years ago

Highly recommended software.

Pros

Easy to use.It covers all features required for retail market.

Cons

Delivery management should be improved...

Vendor response

Dear Mr Manoharan, We'd just like to thank you for taking the time to write this review. Our team will reach you to understand your feedback on the delivery management process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Sunrisecitygroup

Reviewed 2 years ago

Retail easy/ RPos is excellent software having remarkable reports & features. HQ software having so many difficulties & missing field of reports etc. Due to the HQ integration the add on product features are not functioning properly. So we discontinued the add on products. Real time technical support also need improvements. ALR renewal support especially [SENSITIVE CONTENT HIDDEN] provided excellent & wonderful support.

Pros

Retail easy having excellent features, but HQ having lot of limitations.

Cons

HQ features, reports to be improved. Technical support should be required improvements.

Vendor response

Dear Mr Anand Kumar, We'd just like to thank you for taking the time to write this review. We will reach you out and have a direct discussion on the limitations and the reports to be improvised.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

User Friendly Software

Reviewed 2 years ago
Pros

User friendly. Cloud-based. Suitable for any size of Retail Business.

Cons

while viewing the report you must define specific data otherwise it will take a long time to generate.

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GoFrugal logo

GoFrugal

Product is full of bugs and it has irrelevant reports, low grade customer support

Reviewed 4 years ago

Zero Benefits. Lost our retail franchise customers

Pros

I hate the product design, useless modules retail software, zero customer support, lot of useless notifications, architecture has been copied from SAP

Cons

Lot of patch updations, bad margin calculation is wrong, not at all fit for retail franchise operations

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

GoFrugal logo

GoFrugal

Good product poor support

Reviewed 2 years ago

RPOS7 RETAIL EASY is good software and support is below average.

Pros

Ease of use. Doesn't require training to master. Almost a complete ERP.

Cons

Poor support, infact degrading day by day.

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Excellent Product

Reviewed 2 years ago
Pros

Customizable. Scalable and suitable for every retail or restaurant business. Has version for most verticals

Cons

The P&L account is only on the traditional form. Needs to be changed to the modern vertical format.

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GoFrugal logo

GoFrugal

Easy to Use, Good Software

Reviewed 8 years ago

Excellent retail pos software for all type of business. Billing made easy and faster.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for your review about GoFrugal Retail software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

GoFrugal logo

GoFrugal

Good

Reviewed a year ago

Customer support not apt, unable to reach the team. Feeling tired of unsolved queries Live chats are going on for long, quick solutions look magical to me now. Or I am not sure if I am spending too much time with your software and coming across more problems

Pros

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management

Cons

Mismatch of data between hq and pos Unable to get rid of inactive data hence perfomance issue and long loading

Vendor response

Dear Ms Kalayani, We'd just like to thank you for taking the time to write this review. We feel sad by going through the comments, our team member will reach you and update the plan of action on the feedback shared from your side. Assuring you best of services.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Best Software for Reatil

Reviewed a year ago

Best Product to maintain All your Retail business. They have very detailed software Billing to Balance sheet

Pros

Support and Upto date Software Update as Per best in industry standard

Cons

Report designer should be added in product. It will allow us to design report as per customer required format

Vendor response

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GoFrugal logo

GoFrugal

Online Support is great

Reviewed 5 years ago
Pros

Features in the software are really lucrative and good for retail but need to improve the GR parts, however I BELIEVE THAT THE DEVELOPER WILL MUST THINK OF IT AND DO THE BEST.

Cons

Direct support from the representative . After all ok, but need to think to do more to fasten the online support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Optimal Solution for Business

Reviewed 2 years ago

Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.

Pros

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

Cons

I dont find one when i compare gofrugal with other software.

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

GoFrugal logo

GoFrugal

Product good but support is bad

Reviewed 9 months ago

Feature and Functionality wise product really good. But support wise really bad experience

Pros

I am using Retail Easy in Hypermarket. Product is great but the support is very bad. Chat support you don't get skilled resource to fix the issues. Local Support rarely you get support, even your account manager dont't respond

Cons

There are plenty of features and apps, really helpfull

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GoFrugal logo

GoFrugal

Software for chain stores

Reviewed 2 years ago

Good product

Pros

Service Support System is the most attractive thing when compared to the competitors.Being in retail sector the instant support is very crucial . They have automated the service and ticketing system. Also the centralised hq system gives lot of control on all operation.

Cons

Pos application can be faster little more

Vendor response

Dear Mr Najmal, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Also our team will reach you regarding the feedback you have shared about the POS performance.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

A complete data management package.

Reviewed 2 years ago
Pros

Gofrugal Retail POS is just not an ordinary accounting or POS software. It is a Digital Platform for all kind of Data Management Options. Growth of any business hides in its 'Data' which is securely and efficiently maintained by this software. I always recommend Gofrugal who wants to develop their business.

Cons

No cons find yet. (within an experience of 2 years.)

Vendor response

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GoFrugal logo

GoFrugal

Retail Software - www.gofrugal.com

Reviewed 8 years ago

I am extremely satisfied by GoFrugal retail software because I have already experienced with 2 local software for my shop but I am not satisfied so finally I tried GoFrugal POS and I got a complete solution for my store billing, Inventory tracking, customer loyalty management, tax calculation and more.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GoFrugal logo

GoFrugal

A few suggestions that can benefit all your clients

Reviewed 2 years ago

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the discussions are not being taken very seriously. Some essential features are still needed in the software which can definitely make this one of the best software in the industry. Some existing features are not complete and they are blunt. They can be improved by taking direct suggestions from the customers'...

Pros

I like the many solutions that this software has to offer. A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software. Also, I would like to appreciate the kind and respectful attitude of all the staff, especially, [SENSITIVE CONTENT HIDDEN]. However, improvements are needed in a lot of areas.

Cons

Yes. Definitely. There are a lot of features that can be updated and a lot of other modern features are to be included as well. 1. A lot many offer management scheme exists. But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally. Most of the offers can be set only in...

Vendor response

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoFrugal logo

GoFrugal

Easy to use feature packed software within budget

Reviewed a year ago
Pros

The first benefit one will notice while using this software is its ultra short learning curve with easy to use features and a host of options to choose from. This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases. There is also an added benefit of development support for any customisation or personalisation requirements. The HQ portal consists of a host of analytics and reporting tools to ease MIS and business intelligence needs.

Cons

With all the the benefits and features currently offered I feel there is still scope of improvement by adding up to the existing ones. Many other competitors in this segment of retail ERP is strategically partnering with many a lot of third parties to offer free integration from the ERP end. A similar list of strategic partnerships with Gofrugal is hopefully under development or yet to be developed. Focusing on this area may have a positive impact on customer satisfaction as well as business development.

Vendor response

Dear Soumya, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Yes, we have worked along with the third party payment, CRM integrations, you can get in touch with Ushatirtha Das and discuss on it.