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Lightspeed Retail vs MYR POS Comparison

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Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Category Leaders

MYR POS is a point of sale solution which helps fast-food restaurants and cafes streamline their operations. With applications...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

871

5

4

3

2

1

562

145

52

33

79

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.4

95

5

4

3

2

1

58

25

8

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Pros

Overall this is a great tool for our business. From setup to customer service we would recommend it to anyone.
This has allowed our company to work more effectively and improve the customer experience by reducing the processing time of the orders.
Excellent experience with Koomi POS. It is a reliable and easy-to-use POS system.

Cons

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.

Cons

I have personally lost 5-10 hours of wasted time not to mention lost sales because of terminals not working.
Lack of features : no custum sale reports for easy filing. Actually horrible sales reporting with only day to day reports that you have to manually file.
I feel just hiring a backend dev for a one off system would be just as expensive but with more features. Also, customer service is horrible.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features107
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Kitting
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Production Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shopping Cart
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Table Management
  • Tagging
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Website Management
  • eCommerce Management
  • Total features58
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Kitting
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Production Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shopping Cart
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Table Management
  • Tagging
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations102
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations7
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

recommended. good product.

Reviewed 6 years ago
Pros

nice clean pos (ipad). clear navigation and integration with most of the elements of the pos

Cons

still developing integration with payment processor in Canada...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

LEGACY SUPPLEMENTS & NUTRITION REVIEW

Reviewed a year ago

AMAZING CUSTOMER SUPPORT

Pros

INVENTORY CONTROL & POS SYSTEM IS EASY TO MASTER

Cons

POS LOSES INTERNET CONNECTION IN MORNING

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed is worth checking into

Reviewed 5 years ago

The more I get into it the more I like it. It is multifaceted without being over complicated. For the most part, it is very intuitive and I can usually go to the help area and find instructions or a video to answer my questions. If you are looking for a user-friendly POS make sure to include Lightspeed in your research.

Pros

Intuitive program. Versatile without being complex. Good inventory management system.

Cons

You can have up to 5 users but only one POS at a time can be operated unless you pay $ more for an additional POS license.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Ease of use and integration

Reviewed 3 years ago

I love it! The days of using DacEasy POS have been gone and I'm extremely satisfied with the functionality of LightSpeed POS.

Pros

Easy navigation and integrating inventory functions with select vendors.

Cons

Not much not to like about this software!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed works.... and it works well!

Reviewed 3 years ago
Pros

We've been using Lightspeed at our bicycle shop for a little over 7 years. It's ease of use and the myriad features specific to our business needs make everything from scheduling repair service, inventory control and sales easy and seamless. Thanks!

Cons

We don't have any complaints; The POS works great!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Aging Cloud Based POS

Reviewed 4 years ago

It is our transaction POS system.

Pros

We like that Lightspeed is cloud based. We also like that it integrates with lots of other applications (scheduling, ecomm, etc). Also Lightspeed is awesome at inventory management.

Cons

Reporting. Lightspeed Reporting is incomplete and very buggy. Yet it is over 4 years old. As a company they are expending very little resources on making reporting work better. Their answer is to try to sell you Lightspeed Analytics. An OEM version of Looker. Yet Lightspeed Analytics appears to have not been updated in over a year. It is also incomplete and buggy. Lightspeed management team, you would never accept that quality from your CRM vendor (Salesforce?). So why do you expect your customers to put up with incomplete and buggy reporting?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed Retail Software and Support

Reviewed 4 years ago

Would strongly recommend this POS brand.

Pros

Great service, great product. We switched over to this as our POS system and we are very happy with the change.

Cons

Would like the ability to manipulate reports more. However, still great options in terms of different reporting and metrics.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Big Holes in the eCom product.

Reviewed 2 years ago

Support varies from 5 minutes to 5 hours, rarely on the 5-minute side. Don't expect instant assistance when you have a customer standing in front of you and tech support is required for a POS problem - not going to happen. Be aware that their sales staff will promise anything, but they are scarce when you have a real problem. I was promised an online solution for my gallery, it wasn't delivered....

Pros

Cloud access. POS scanning. 24/7 tech support.

Cons

The shipping module within eCom is causing my online business to fail. This is an art gallery. We have one of everything. The shipping module expects meta data from your suppliers - non existent in my world. I need to assign a unique shipping amount to each item, and still have the flexibility to offer free shipping on small jewelry and free curbside or gallery pickup. Can't be done. The only...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Great for connecting POS with our webstore

Reviewed 4 years ago
Pros

This has been very helpful with our POS activities

Cons

It took us a few days to get used to it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed is the only way to go

Reviewed a year ago

I am delighted with it overall

Pros

iPad POS is quick and easy and full featured.

Cons

Label printer gets a bit wonky sometimes. Would like to maintain credit card numbers and emails.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Highly Recommend for Most Applications

Reviewed 4 months ago
Pros

Pos side is very user friendly! Everything is simple.

Cons

E-commerce is really lacking. It’s really hard to edit websites.

Overall Rating