Lightspeed Retail vs KORONA POS Comparison

nice clean pos (ipad). clear navigation and integration with most of the elements of the pos

still developing integration with payment processor in Canada...

INVENTORY CONTROL & POS SYSTEM IS EASY TO MASTER

POS LOSES INTERNET CONNECTION IN MORNING

Intuitive program. Versatile without being complex. Good inventory management system.

You can have up to 5 users but only one POS at a time can be operated unless you pay $ more for an additional POS license.

Easy navigation and integrating inventory functions with select vendors.

Not much not to like about this software!

We've been using Lightspeed at our bicycle shop for a little over 7 years. It's ease of use and the myriad features specific to our business needs make everything from scheduling repair service, inventory control and sales easy and seamless. Thanks!

We don't have any complaints; The POS works great!

Great service, great product. We switched over to this as our POS system and we are very happy with the change.

Would like the ability to manipulate reports more. However, still great options in terms of different reporting and metrics.

Cloud access. POS scanning. 24/7 tech support.

The shipping module within eCom is causing my online business to fail. This is an art gallery. We have one of everything. The shipping module expects meta data from your suppliers - non existent in my world. I need to assign a unique shipping amount to each item, and still have the flexibility to offer free shipping on small jewelry and free curbside or gallery pickup. Can't be done. The only...

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We like that Lightspeed is cloud based. We also like that it integrates with lots of other applications (scheduling, ecomm, etc). Also Lightspeed is awesome at inventory management.

Reporting. Lightspeed Reporting is incomplete and very buggy. Yet it is over 4 years old. As a company they are expending very little resources on making reporting work better. Their answer is to try to sell you Lightspeed Analytics. An OEM version of Looker. Yet Lightspeed Analytics appears to have not been updated in over a year. It is also incomplete and buggy. Lightspeed management team, you would never accept that quality from your CRM vendor (Salesforce?). So why do you expect your customers to put up with incomplete and buggy reporting?

I didn't get to use this product at all so I don't have any pros.

The agents have no idea what they're talking about. I asked my agent multiple times if this system would work for the loyalty program we have implemented in store and I was told yes every time. So I bought into the system, spend hundreds. They refused to refund me even though it was their fault I bought into a system that would not work for me. Then they told me not to worry about sending back the terminal, because it was a free part of their promotion and now they're trying to tell me I have to pay in full for the terminal. AVOID!

Hello Amanda, Thank you for your feedback, it is truly valued and we would be grateful to have the opportunity to address your needs and concerns. As we are unable to identify your account within our records, please feel free to contact our Customer Success Team should you wish to provide further feedback. You may reach us via email at engage@lightspeedhq.com. Thank you, Lightspeed Commerce

This has been very helpful with our POS activities

It took us a few days to get used to it

iPad POS is quick and easy and full featured.

Label printer gets a bit wonky sometimes. Would like to maintain credit card numbers and emails.

Pos side is very user friendly! Everything is simple.

E-commerce is really lacking. It’s really hard to edit websites.

Manage inventory, sales, customers, products all under one roof. Customer service is usually spot on.

Their ecommerce platform can be confusing and how it works with POS.

It is easy to modify the menu on the fly from your smart phone. Reports are top notch and easy to understand. User management is easy and efficient.

There are no major cons for this POS as we use it.

The flexibility when building the actual floor plans, menu items and flow logistics.

POS & PMS communication interface during the initial install. Once resolved, all good.

Intuitive POS system Employee Management System Inventory management Purchase orders

DO NOT TRUST LIGHTSPEED! I can NOT stress that enough! Buyer beware! After shopping around for a while, I found Lightspeed and really liked the look of their system. They look like a solid POS, they manage employees and PO's, they even have a solid inventory management system. The main and only concern I had was that it would not integrate with our eCommerce platform MIVA. The Lightspeed sales...

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The integration of their POS and e-commerce is awesome.

Transition of data from Shopkeep to Lightspeed (at Lightspeed’s suggestion) was an absolute HORROR.

Hi Susan, We would like to apologize for your recent experience with Lightspeed. We see that you are currently working with a member of our Customer Success Team who are best suited to get you the assistance you need. We value our customers' feedback, and would be grateful to have the opportunity to address your needs and concerns. Thank you, Lightspeed Commerce

LightSpeed POS is wonderful ecommerce software that connects your retail and website easily to manage inventory, customers info, orders, shipping info, sales reports etc. LightSpeed for iPhone made everything handy. Even today I heard that it introduced POS for restaurants, coffee shops and bars. How business friendly POS Software it is. I appreciate it.

It fetches data between systems more easily. The LightSpeed-QuickBooks Integration is what i like most. It helped in business accounting automation really very easy.

- The retail POS side works fine - e-Commerce side works fine

- Very complicated to customize any forms or reports for your business or not able to customize at all - Lack of customer support - Sales person overpromised on what system was capable of regarding our small business needs that were explained beforehand

Hi Marina, Thank you for your feedback. We are sorry to hear that you were less than satisfied with your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. Someone will be reaching out to you once more to discuss your request further and next steps. Thank you for your understanding. Thank you, Lightspeed Commerce

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Quality build, beautiful, easy-to-use intuitive interface. The system runs fast and is professionally programmed. There are super robust product setup options, customer loyalty and discount options, and more. You can browse items via product images, which is way cool! The reports are clear and concise. Customer support does exist, and they pickup the phone.

Nothing right now. This is the best POS solution for the Mac platform.

I really like the fact the POS is base on Ipad and the back office is live on internet from any computer, Really friendly user POS and easy to use the back office.

It took a lot of time o set up the back office but they give us online training to help us out

Complete integration between inventory management and point of sale process

Looking for more modern POS platform - fingerprint signature capture would be a plus

POS works well. I can gather the customer information that I want.

Website is very limited. It is hard to train all of my employees on the intricacies of using the product.

As a nonprofit it's mandatory we are in compliance with General Accepted Accounting Principles. We have complex inventory logistics with different locations which made finding a good solution, difficult at the very least. Truthfully, if Lightspeed didn't work we would have moved to a mainframe system. What's difficult about the POS systems is that you don't realize everything you need until you've...

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I wish we could have found them earlier, better marketing online would have saved us so much time, money and resources from getting drawn in from other POS systems that continued to come up short.

works pretty well for my needs in the retail environment. The POS and back if the house co operation are pretty handy to have. I can see what the status of the inventory is and order directly from the software and check in the inventory when it arrives to the retail store location.

Some things are not as easy to do as you would hope, and not always easy to change or track changes.

Thank you for your feedback!

Really user friendly, and super fast transactions

My boss hasn't set up the stores as different locations so we can't see the sales by location, only as a whole.

Thanks for the great review! Glad the transaction times are better than you had before. If you need assistance importing data or making sure all inventory is consolidated between all locations, please give us a call and we can walk you through the process.

I like how easy it is to use and process payments.

I would like the customer lookup more if it came with the payment info ready to go for that customer.

Value for the money is excellent and the customer service is the best I have experienced.

No ID scanning and no "Legal Birthdate" that shows on the POS screen.

Thank you, Stephen! Hopefully, we'll have those extra widgets for your dashboard sometime soon.

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Thank you so much Randy, it is a pleasure working with you day in and day out. Your knowledge on the winery industry is unmatched we are glad to have you as a partner.