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Lightspeed Retail vs POSIM Comparison

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Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Built for retail companies that need more than a light-weight cloud POS. POSIM is perfect for complex and unique inventory demands.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

883

5

4

3

2

1

566

146

54

33

84

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.4

48

5

4

3

2

1

24

18

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Pros

Very satisfied, as POSIM has been very stable, and the tech support has been top notch with our support plan. We have purchased several seats (1 Desktop and 1 Mobile), and it's been very effective.
We feel that time is money, and we save a lot of both by utilizing this software. We cannot say enough regarding how happy happy we are.
We love the system because it is very intuitive. We are thrilled, not only that we selected Posim, but are very happy with the number of reports that can be generated, and the ease of operation.

Cons

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.

Cons

We have not been able to use the report portion of the software. We find it very confusing.
I will miss my niece's wedding on August 31 of this year as I HAVE to stay home to do my billing ON the 31st.
The multi store Cloud reporting system is a mess.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features108
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Options
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Transaction Management
  • Vendor Management
  • Warehouse Management
  • Website Management
  • eCommerce Management
  • Total features58
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Options
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Transaction Management
  • Vendor Management
  • Warehouse Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations101
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations5
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

This reviewer only left a rating

Reviewed 10 years ago

I used 3 different programs before finding Lightspeed in 2007 to run my art gallery. Designing my own POS in File Maker was "fun" after a year of using excel. Then we went to POSIM, but it didn't have the end user feel or functionality I wanted. Ease-of-use (once up and running) and adaptability to different workflows are its strength. The ability to find data (slice and dice) easily with powerful...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

POSIM logo

POSIM

POSIM For Retail

Reviewed 3 years ago

Not worth the money invested into the system have had problems over and over especially with website linker issues as well as corrupt data with product descriptions changing on their own

Pros

I like the automatic reorder functions and the front end sales use of the system

Cons

It is an extremely expensive system that would be great for a warehouse or distribution center that doubles with retail but its too much for just a typical retail environment

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

POSIM logo

POSIM

Posim Software Works Great for Retailers

Reviewed 3 years ago

The only part of Posim that I have not been happy with is the customer service! Once we were open and using the software we had a few learning glitches here and there. When I called customer service for help they were busy every time, so I have to wait for a callback. Some callbacks took an hour or more. When you are with customers and trying to sell products that is unacceptable!!!!!!! If I would tell someone about this software, I would also explain that!!! Posim must need more people in customer service!!!! Hire more people!!!!!

Pros

I loved working with the people that actually helped set up the software and trained us in the use of the software before opening our retail business. This group of tech people was great and very helpful! We learned it pretty quickly and I feel like it the software encompasses a lot! We can do our retail side of things but also take care of things for taxes and so on the other side of retail as well. There is a lot this software can do.

Cons

I still have some trouble figuring out how to print reports I want. For example, I have a lot of books in the system. For restocking, I would like to print out a list of the books in the store so that I can see what has sold to restock. I seem to have trouble getting to the same point every time. It also prints so much with it I don't want. This is probably more me than the software. I just need more training in this area.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

POSIM logo

POSIM

Posim EVO

Reviewed 3 years ago

Overall, we consider it the best in its price class and won't be changing. We've been using Posim for 20+ years.

Pros

It has plenty of issues, and it's nearly impossible to get a feature request implemented, however, for a retail entity with a large inventory, it the best in its price class.

Cons

Sometimes glitchy and overall not easy to train new employees.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

POSIM logo

POSIM

Great software for POS needs

Reviewed 3 years ago

All of the staff at posim we deal with are very professional and courteous. They are very sensitive to issues that affect store operations when we are open.

Pros

The software is very intuitive and easily trained to our staff working at retail storefronts as well as behind the scenes with receiving merchandise. There is a great interface for ecommerce that has worked well for our small online storefront.

Cons

The reporting for multisite is not as robust as we would like. There are occasional issues with store to store transfers. The tech support is very responsive to these issues.

Vendor response

Thank you for taking the time to complete this review - we truly appreciate it! We would like to get a bit more detail about your store transfers. This should be a seamless transaction. We will make sure to have someone from support reach out to you. Thanks for the feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

POSIM logo

POSIM

POSIM for Mac

Reviewed 3 years ago

We started from the ground up and the POSIM solution was what made sense at the time. Switching after 15 years seems too daunting to even consider. It has suited our needs and we've made concessions to process and workflow to accommodate the software.

Pros

We selected this because at the time it was the only option available on Apple products for a retail POS system. Additional factors included cost, security, and available training for onboarding with POSIM (I do not know if that is the case anymore because the original company was sold a few years ago).

Cons

Illogical work flow (at least from our perspective) and the tech support staff unwillingness to consider that users in the field "in context" may have some insight for how the product could be improved. Difficulty with upgrades. Cost of upgrades. Upgrades that occasionally make prior versions unusable and not supported. Upgrade process in general and support contract requirement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

POSIM logo

POSIM

Review of POSIM for mid sized independent retail store.

Reviewed 3 years ago

It is very powerful software that helps us manage our large database of items (38,000 plus at any one time and as many as 80,000 over the course of a year). The software challenges us to be a better managed store. The tech support is the best we have experienced of any software and service we use. With small problems they can help us immediately and the Team Viewer app built in to the software...

Pros

POSIM is easy to install with off the shelf hardware and has modest requirements for processing power and storage. The options for timed promotions and offers are very flexible. Generally, the software is the best option we found because of it's price and available record keeping. We like the Macintosh platform and operating system it uses because ease of use and quick training are important in a retail environment.

Cons

Can be slow to respond at registers if the network is not fully optimized. Keeping data up to date is imperative and importing data, while not a fault of the software, is something we are constantly struggling with to improve. A users group for tips and tricks would be helpful as well as collaboration on data and workflows.

Vendor response

We are glad you are finding POSIM software a great solution for your business. If you continue to have network issues, I recommend reaching out to our support team as they might be able to assist you in making data migration more friendly. Thanks for your feedback and your business!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

POSIM logo

POSIM

Wonderful Software!

Reviewed 3 years ago

We are still very new, but our experience has been very positive! Again, your CS is off the charts wonderful, which is so very important when learning a new system. Everyone is kind and patient. We have had an amazing experience with Posim, and actually showed it off to an Alpaca/retail location here in Kansas, we loved it so much! We would definitely recommend Posim to anyone, and would be happy to do a written endorsement if you should ever need it, or be a phone contact.

Pros

This software, after some initial training, is very user friendly, and very complete. We went with the PRO package with an extra seat, and were very impressed from the outset. The Customer Service was wonderful, easy to understand, and very prompt. We love the system because it is very intuitive. We are thrilled, not only that we selected Posim, but are very happy with the number of reports that can be generated, and the ease of operation. We feel that time is money, and we save a lot of both by utilizing this software. We cannot say enough regarding how happy happy we are!

Cons

That is virtually an impossible question to answer! We have utilized many webinars for support, and have called the support line many times to get questions answered. Honestly, my wife (co-owner) and I have found literally nothing we dislike about this system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

POSIM logo

POSIM

Growing with Posim Evo

Reviewed 3 years ago

All in all, I am pretty happy with POSIM Evo and try to submit improvement ideas and report bugs. I think like many companies, Posim doesn't seem like it spends enough time communicating and working with customers on a grass roots level. It feels like there is more of a gap there then should be.

Pros

I have been watching this product since its original versions were created. I always used Apple Computers in my operations and business and wanted to stick with that Hardware. As our retail division grew, we needed a POS system that would run on Apple Computers. The Original version of the core software was no longer supported and I didn't what to tie my business to something outdated and poorly supported. I waited years to see what was going to be the outcome of your software. I was excited when I heard that it was bought by younger, more dynamic owners and that they were working on a major rewrite of the whole system in Java and MYSQL. When this new version EVO was available, I pulled the trigger and purchased POSIM EVO.

Cons

7 or 8 years ago it was new and had a lot of bugs. The core features where there from the original POS version, so it was a functional POS, but there was a lot of improvements and fixes that needed to take place to make it a stellar POS System. Most of that has been done over the years, though it took way too long to get a lot of things fixed and running smoothly. It was often like owning a Beta Version at a Alpha price.