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Lightspeed Retail vs Sawyer Comparison

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Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Category Leaders

Simple class registration tools built by parents for educators. Our software makes it easy to process payments, customize...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

863

5

4

3

2

1

559

145

50

31

78

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.6

248

5

4

3

2

1

165

64

14

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.

TD

Todd D.

Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.

CR

Chrysie R.

We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

MH

Marie H.

Pros

Customer service is very responsive and friendly. Color scheme/design of software is nice.

MT

Morgan T.

Love the comprehensive scheduling capabilities and the way it works with my website.

GA

Genie A.

I love their prompt replies to help requests. They are easy to work with and overall the platform is easy to use.

SM

Sofia M.

Cons

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.

JN

Jenny N.

Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.

AL

Annie L.

It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.

JN

Jenny N.

Cons

I am confused as to why we have to set up an activity AND a camp or semester.

FM

Fonda M.

The reports that you are able to run are useless. Parents should be able to register and select check or homeschool funds.

JB

Jaimee B.

I noticed that, when I added a few more weeks to an existing semester, a few random classes were displayed as cancelled. This happened immediately after I added the weeks.

FJ

Freny J.

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features107
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Blended Learning
  • Booking Management
  • Built-in LMS
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Consignments
  • Contact Database
  • Contact Management
  • Content Management
  • Cost Tracking
  • Costume Management
  • Course Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Faculty/Staff Management
  • Financial Analysis
  • For Bakeries
  • For Classroom
  • For Labs
  • For Retail
  • For Small Businesses
  • For Summer Camps
  • For iPad Devices
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Immunization & Allergy Tracking
  • Independent/Private
  • Instructor Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • K-12
  • Kitting
  • Layaway Management
  • Live Chat
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Member Database
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Online Booking
  • Online Calendar
  • Online Forms
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Program Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Shopping Cart
  • Staff Management
  • Status Tracking
  • Stock Management
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features97
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Blended Learning
  • Booking Management
  • Built-in LMS
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Consignments
  • Contact Database
  • Contact Management
  • Content Management
  • Cost Tracking
  • Costume Management
  • Course Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Faculty/Staff Management
  • Financial Analysis
  • For Bakeries
  • For Classroom
  • For Labs
  • For Retail
  • For Small Businesses
  • For Summer Camps
  • For iPad Devices
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Immunization & Allergy Tracking
  • Independent/Private
  • Instructor Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • K-12
  • Kitting
  • Layaway Management
  • Live Chat
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Member Database
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Online Booking
  • Online Calendar
  • Online Forms
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Program Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Shopping Cart
  • Staff Management
  • Status Tracking
  • Stock Management
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations100
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations9
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier