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Lightspeed Retail vs Square for Retail Comparison

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Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Category Leaders

Square for Retail is a point of sale (POS) system for retail businesses, with integrated inventory management, customer profiles,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

882

5

4

3

2

1

565

146

54

33

84

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.7

440

5

4

3

2

1

336

84

10

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Pros

The super cheap and easy to use interface is awesome. Being able to carry a card reader at all times has improved the way I take deposits for gear rentals.
The compactness of it was definitely appreciated and it was nice to have one, easy to find location for all the important statistics.
The ease of use, the sleek feel, great customer service and great rates. I trust Square with my business and so should you.

Cons

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.
It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.

Cons

I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized. I provided the following to square.
Square permits fraudulent chargebacks against your company.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features107
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Historical Reporting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Templates
  • Layaway Management
  • Location Tracking
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Remote Access/Control
  • Remote Order Entry
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Website Management
  • eCommerce Management
  • Total features78
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Historical Reporting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Templates
  • Layaway Management
  • Location Tracking
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Remote Access/Control
  • Remote Order Entry
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations101
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations24
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

This company is all about sales and has no interest in fairness or retaining customers.

Reviewed 5 years ago

I run a tiny seasonal business for which this system was intended. If someone is unhappy with my service, refunding their money is not always my first approach, but if I know that I've fallen short on service, I absolutely look for a fair solution. I was fine with keeping the hardware originally sent to me and even paying for the time lapse on the software, but to say that all software sales are final when they are the one that set the contract lengths to being with is just shady and downright distasteful. It's not like they put money into developing software just for my company. In fact, any time I tried to get support to help tweak things, their support team seemed more annoyed than willing to help. Stay away from these guys.

Pros

I barely used this product. What sold me on it initially were the demos in being able to have a simple interface for my employees on both the retail and restaurant side and a much more detailed backend than square that supposedly integrates nicely with Quickbooks.

Cons

I was very specific about my operating needs. I am also very busy with small children and multiple businesses. The onboarding was described as very simple, and it was not. I needed three systems, and was told that was what I was paying for. They shot me an invoice which I did not read thoroughly enough. They put in fine print on the invoice that the invoice and payment is acceptance or their sales...

Vendor response

Hello Clif, We would like to apologize for the service experience you had with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We appreciate the feedback you have given us on our sales and onboarding processes and will be taking it into account in the future to ensure a better experience for other...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Great Customer Service

Reviewed 3 years ago

We have been very happy with Lightspeed for nearly 10 years and felt as we have grown with them. Customer support has always been great.

Pros

Adding new features constantly Ease of use Cloud based Retail is great as it syncs instantaneously with eCom eCom is very easy to use with tons of features Analytics is fantastic and helps with easy reporting Customer service has always been top notch. We have been with them for over 10 years and always impressed with support.

Cons

Still feel Retail can work on inventory management with serial numbers a little better. Would love to see a invoice option for Retail instead of Receipts.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Staying relevant

Reviewed 3 years ago

Accounting

Pros

It's easy to use for first time retail cashiers.

Cons

How long it takes to capture and/or locate a customer in order to attach them to a sale.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed Retailer

Reviewed 2 years ago

Overall lightspeed Retail is best software gor retail business.

Pros

Lightspeed retailer is multi store's stock managing software with cloud support system. I really like the cloud support because i can access everywhere.

Cons

In Lightspeed Retail I don't find any critical errors but i feel little bit issues to understand the software for initial because i was new user.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

[SENSITIVE CONTENT HIDDEN] is amazingly helpful

Reviewed 3 years ago

Phenomenal. The customer service is fabulous. Specifically [SENSITIVE CONTENT HIDDEN] has just gone above and beyond for us. She truly makes my team feel cared for. She is passionate about what’s best for us!

Pros

It works perfectly for retail. Smooth. Online option/cloud based.

Cons

It would be nice if there were graphs for daily, weekly, and monthly sales available on the reports area.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Great customer service

Reviewed 4 years ago
Pros

works perfectly for our industry, I own a retail bicycle shop

Cons

Nothing to mention , over all its a great system

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Always Improving & Adding New Features

Reviewed 4 years ago

I've been using Lightspeed Retail for my brick and mortar boutique, Fringe, for over three years now, and am loving it! Their inventory management options are robust and just what I need for a boutique. I love that Lightspeed just keeps growing and evolving to meet the needs of it's customers, and I have recently been in their BETA group for trying out their new integrated Lightspeed Payments. It's...

Pros

-Robust inventory management -Great customer service -Always improving features

Cons

No real complaints about Lightspeed Retail!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Fantastic product for any retail business. Excellent value.

Reviewed 4 months ago

Overall, I think Lightspeed Retail is an excellent product and very simple for most any retail operation. I highly recommend it to colleagues for their POS/Inventory/eCom solutions.

Pros

Creating items and managing retail is very easy through Lightspeed Retail. The reporting features allow you to make great decisions for your business based on accurate data. Anytime I need help with something or am unsure as to how to do something regarding any feature of Lightspeed Retail, support is only a click away through the helpful chat feature. They are almost always immediate to respond and always kind and patient with any question.

Cons

Understanding how retail communicates with eCom is a little intimidating at first and simply took a minute to wrap my head around how it links together. Discounting could be a little more straight forward too but overall ok.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Best POS for Retail

Reviewed 3 years ago

Lightspeed helps me pay all my taxes for both sales and employees. It tracks everything so accurately that makes my accountant's job much easier than the past. It's also great for tracking sales per employee and is easy to check everything remotely.

Pros

Lightspeed made it very easy to switch from my old system. I had a lot of inventory to transfer. With the help of Lightspeed's help team it was quick and seamless. Lightspeed tracks all my sales, customers, inventory, etc. It makes my daily life so easy dealing with daily order entry, refunds and inventory control.

Cons

I have nothing bad to say. Honestly, this is a must buy for all retail businesses!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Excellent phone support

Reviewed 5 years ago

Opened a bicycle shop in March of 2015. No prior retail experience, avid cyclist. A venture with my son. For 2015 we did not have a POS system. Signed up with Lightspeed in Nov/Dec 2015 and had the system up and running by January 2016. The phone support has been outstanding … sometimes long wait times for the next available agent (solution, get up early and call at 5:00am or call late at night—they...

Pros

It makes the day to day operation of a retail bicycle shop manageable. Did not have prior retail experience, did not have a POS system for 1st year of operation and Lightspeed reduced the headaches.

Cons

Really have nothing negative to say. Do not have hands on experience with other POS providers. There was a brief time when the system was not able retrieve some historical data. I talked to Lightspeed and the issue got resolved and has not resurfaced

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

ECommerce

Reviewed 4 years ago
Pros

Integration with our retail store is excellent

Cons

Steep learning curve to learn both lightspeed retail and lightspeed ecommerce

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

This is my 3rd POS

Reviewed 4 years ago

We recommend for any retail, e com loyalty and cafe set ups

Pros

Super flexible. With the retail I'm able to use for our shop and cafe. reports are easy to pull for each item(s ) The best bang for my buck

Cons

Limited to one or two credit card services. The restaurant is only Ipad when a PC or MAC is more comfortable to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Solid eCommerce Platform

Reviewed 2 years ago

I currently use both Lightspeed eCom & Retail (Omni-channel). This helps our retail store and online store stay synced and makes life easier for employees. Now, all POS sales and eCom sales are in one platform that is easy to use for our employees. If a customer purchases an item in our retail store, ecommerce inventory stays updated.

Pros

I really like that I am able to customize our website and integrate third party apps & APIs easily. And the customer service, the customer service is top notch! Through migration and implementation, the Lightspeed team was right there. At a moment's notice, I can chat with the team or give them a call. Although I may be a one-woman tech team, I have help! It's such a blessing to have a support team for our business. It has been easy to integrate all of our business critical resources and provide a more unified experience for our employees. Employees can access customer data, order data, shipping data, marketing data and product data in one platform. I've been able to customize our store template to our specific business needs and design requirements. It's been a developer's dream.

Cons

My main dislike is that I don't have FTP access to my files on LS servers. This would be extremely helpful to optimize our images as needed. I also would like to upload customer data myself. At this time, to upload customer data in bulk, I have to send the data to Lightspeed for import. More options for discounts and coupons would be helpful - BOGO, Buy 2 Get One, or FREE Shipping codes based on domestic addresses only (not international).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Expensive

Reviewed 4 years ago
Pros

POS for different types of retailers. Virtually has all the functionalities for a retail business. Easy to use.

Cons

Some settings are not easy to learn. A bit on the expensive side even for the basic when compared to other cloud-based POS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

We use Lightspeed for all aspects of our retail and (with Magento) ecommerce operations.

Reviewed 5 years ago

Glitches aside, it's essential for managing all aspects of our retail/ecommerce business.

Pros

It's specifically tailored to the needs of a retail operation, and can, through a third party, be integrated with an ecommerce operation.

Cons

It can be glitchy and slow. The product browser, for example, can't load up products as fast as the user can scroll through them, leading to problems. It's also not easily customizing beyond a certain point.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lightspeed Retail logo

Lightspeed Retail

Great Support

Reviewed 4 years ago

Great to work with, very happy with the service for POS, Retail and eCom.

Pros

Always available for support, online and phone.

Cons

figuring out how best to inventory an item.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Saint Louis Tactical, LLC.

Reviewed 4 years ago
Pros

We are so glad we found Lightspeed. They make retail and online retail affordable and easy. Their staff is always very helpful and easily accessible when help is needed. They offer many integrations and one of our favorites is the POS system for retail sales. There are so many great qualities to this program. Everything is very easy to use, easy to set up, and very user-friendly.

Cons

We love everything about Lightspeed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Great software to power our business!

Reviewed 4 years ago
Pros

Integration with major product distributors Powerful retail management Customizable report generation

Cons

Doesn't support special ordering and invoice importing from our major distributor Additional employee logins are not included with the base monthly plan

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lifesaver for our small retail store

Reviewed 4 years ago
Pros

Lightspeed was such a useful software for processing transactions for our small retail store. Simple to use and very few problems

Cons

There was a small learning curve when getting set up but we had a great experience using it overall.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Thank you customer service!

Reviewed 5 years ago

Overall, I think Lightspeed is an excellent source for retail sources for point of sale and record keeping.

Pros

Lightspeed's customer service is excellent. They're quick and efficient, even through the chat option, which is what I typically use. I've described my problem pretty simply and three times that i've had to contact them, they've solved it very efficiently.

Cons

it would be great if there was a scheduling capability or alerts you could set on products. neither of these things are necessary but would be nice.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Working with lightspeed as been a true pleasure!

Reviewed 5 years ago
Pros

What we like most about lightspeed is that it talks to our e-commerce platform. For us we are busy retail store and don't always have time to update our site. By having lightspeed retail platform linked to our site makes our life that much easier.

Cons

Overall we don't have many cons with using lightspeed. At this point we would like for the e-commerce platform to be able to link to instagram. Other programs have options where you are able to link your IG page with your website. As of right now, lightspeed does not have that option.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Not Able to Customize Anything

Reviewed 9 months ago

We are a small retail store with three locations that does mostly local sales and some online sales. We manufacture some of our own products as well as re-sell other products. We also do a lot of large custom orders. We explained in detail to our sales person what kind of business we were and what our needs were for the system, including the type of work orders/invoices we needed to be able to format...

Pros

- The retail POS side works fine - e-Commerce side works fine

Cons

- Very complicated to customize any forms or reports for your business or not able to customize at all - Lack of customer support - Sales person overpromised on what system was capable of regarding our small business needs that were explained beforehand

Vendor response

Hi Marina, Thank you for your feedback. We are sorry to hear that you were less than satisfied with your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. Someone will be reaching out to you once more to discuss your request further and next steps. Thank you for your understanding. Thank you, Lightspeed Commerce

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Lightspeed Retail logo

Lightspeed Retail

Light Speed

Reviewed 4 years ago

We have been using for multiple retail locations, so it's been easy to train new associates.

Pros

Software is easy to use with everything on a simple toolbar.

Cons

The reports are somewhat limited and not easy to customize.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Exceptional Product

Reviewed 3 years ago

The POS allows me to run my small business effortlessly. The software is user friendly on all levels.

Pros

Lightspeed is easy for all employees to use. The process to open and close register, the numerous reports that offer great business in site and off site access are all great reasons why I recommend this cloud base retail software.

Cons

The refund screen is unusual. It is very different that I have had in the passed retail software that I have used. And I have use a lot over my 25 years in retail sales.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Great Product

Reviewed 4 years ago

Highly recommend to anyone who wants simple inventory management for large volume of skews, or for anyone who has combined retail and ecomm stores.

Pros

-Simplicity of use. -Great for managing lots of products -ecomm and retail inventory integration -quick product creation -multi matrix option

Cons

-no negative inventory yet -more customization on the ecomm side would be nice

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Square for Retail

Best simple retail tool

Reviewed 5 years ago

Retail/ POS

Pros

It is probably the most user-friendly software on the market for both the retailer and the customer.

Cons

With the simplicity comes the downfall of not always having the best uses to connect with accounting software or inventory options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square for Retail

Square for Retail

Reviewed 4 years ago
Pros

Square for retail is hands down the most user friendly retail software. Whether a customer or seller, this is the way to go!

Cons

The cons on this are incredibly minimal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square for Retail

POS Made Easy by Square

Reviewed 3 years ago

Awesome

Pros

Square for Retail's analytics for day to day sales is amazing and really makes the POS systems of yesteryear obsolete.

Cons

It'd be much better if Square for Retail worked with Cashapp.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square for Retail

Probably my favorite payment software.

Reviewed 3 years ago
Pros

What's not to like? The learning curve is minimal, it is so easy! The paperless receipts are a hit with my customers and it just saves time! I literally plug it into my iPad and boom, I'm ready to make sales. I don't think I'll use a different software ever again.

Cons

Nothing! Square is the easiest software yet that I have used in retail!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square for Retail

Awsome!

Reviewed 4 years ago
Pros

The ability to start a new retail business while keeping costs down!

Cons

I loved the portability of the card reader, however, it is a looser fit so when trying to scan cards it tends to move, causing us to have to keep re-swiping.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square for Retail

Easy to use when there is no place for a cash register

Reviewed 3 years ago
Pros

Square is so easy to use with minimal costs. You can use it wherever there is cell coverage or wi-fi. It's easy to set up and small enough that it's no big deal to travel with, which is perfect for businesses that move around. The reporting tools are my favorite!

Cons

I have had nothing but pleasant experiences using Square for retail and as a customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square for Retail

Square Space is what you need for your business!

Reviewed a year ago

Overall, my past experience with Square for Retail was great.

Pros

Square worked so well in a past job I had. SUPER user friendly and sends text receipts to the user as well. Very user friendly!

Cons

I did not find any cons with this software program. Would highly recommend to anyone with a business

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square for Retail

Vital for My Business

Reviewed 4 months ago

I would highly recommend Square for all your retail POS needs.

Pros

As a small business that travels from sale shows to sale shows, we cannot rely on a POS system that is wired in as we never know what type of venue we are in. Having the ability to charge customers via my phone has made business much easier. The incorporation of cash/check customers check out ability allows me to maintain inventory without the need to separately or manually change stock after the fact.

Cons

Not much, Square charges a small fee for each transaction but they need to make money so I totally understand. It is also a small amount.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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